Valley Post Office is your one-stop shop for mail and parcels, travel money, identity services and banking. We offer multi-carrier parcel and mail services with Evri, DPD and Royal Mail. In branch you'll also find bill payments and top-ups, document certification and identity verification, banking and financial services, money transfer services and travel insurance.
Guaranteed delivery by 9am
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to ÂŁ50 compensation included for delivery by 9am
Optional consequential loss cover up to ÂŁ10,000
Guaranteed delivery by 1pm
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to ÂŁ750 compensation included for delivery by 1pm
Optional consequential loss cover up to ÂŁ10,000
Track & Trace – follow your item from sending to receiving
Includes loss or damage cover up to ÂŁ200
Option to buy additional cover up to ÂŁ2,500
Send individual parcels up to 30kg
100% refund if your item is not delivered on time for express9, 10 and AM services, 50% refund for express24
Capture photo on delivery and available to see on request
Track the full delivery journey of your item
Includes loss or damage cover up to ÂŁ150
Option to buy additional cover up to ÂŁ2,500
Send individual parcels up to 30kg
25% refund if your item isn’t delivered on time
Capture photo on delivery and available to see on request
Always get great service here. Prompt and efficient. Not my closest posty but will always travel to this one
AR
Ankush Rajput
Sep 9, 2025
5.0
Nice place and good service. I had a few questions on sending my parcel and they were very helpful
EO
Eugene Orpin
Sep 9, 2025
5.0
Always friendly, great service 👍
DO
Darren wyn owen
Feb 13, 2024
5.0
Great service all round a credit to the little village of valley
CW
Cledwyn Williams
Nov 24, 2016
5.0
Very handy for me,,not to far to travel,,nice people behind the counter. Can not fault the service,,,it's a pleasure to go to the post office,,,,,,,,,,,,
Frequently Asked Questions About Valley Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What are the opening hours of Valley Post Office?
Valley Post Office is open Monday to Thursday from 9:00 to 20:00, Friday and Saturday from 9:00 to 21:00, and Sunday from 9:00 to 16:30.
What services does Valley Post Office offer?
Valley Post Office provides financial services including cash withdrawals, savings, insurance, loans, mortgages, credit cards, government services, telephony, foreign currency exchange, travel insurance, and mail services.
How much cash can I withdraw at the Valley Post Office counter?
The withdrawal amount depends on the limits set by your bank for your account. Please contact your bank directly to know your specific withdrawal limits.
Are there any charges for making cash withdrawals at Valley Post Office?
There are no charges from the Post Office for cash withdrawals, but your bank may charge fees. Please check with your bank for details.
How can I deposit a cheque at Valley Post Office?
To deposit a cheque, bring the cheque, a completed deposit slip from your bank (if applicable), and a cheque deposit envelope from your bank or the Post Office. Hand over the sealed envelope to the Post Office and they will provide a receipt.
What is the Post Office Change Giving service available at Valley Post Office?
The Change Giving service allows business banking customers to exchange cash for coins regularly at the Post Office with selected banks. If signed up, you can use this service at your nominated Post Office branch.
What payment options are accepted at Valley Post Office?
Valley Post Office accepts American Express, Android Pay, Apple Pay, Cash, Maestro, Mastercard, and Visa.
Is Valley Post Office located near public transportation?
Yes, Valley Post Office is near Valley Railway Station (VAL), making it easy for customers to access the branch via train.
What nearby convenience stores can I visit around Valley Post Office?
You can visit nearby convenience stores such as Premier Valley and SPAR Valley for groceries and quick shopping before or after your visit to Valley Post Office.
Are there any nearby places to relax or enjoy refreshments close to Valley Post Office?
Yes, nearby you can find coffee shops like Costa Coffee and cafes such as Relish Cafe & Sandwich Bar where you can relax or grab a drink before or after your visit.
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