Send a letter from £1.25 and a small parcel from £4.19
Brand Certified
Post Office
3.3(66 reviews)
Certified by Post Office • Oct 04, 2026
Business Details
11 The Mall, Cwmbran, WLS
NP44 1PX, United Kingdom
Certified by Post Office • Oct 04, 2026
+44 1633 876863
Certified by Post Office • Oct 04, 2026
https://www.postoffice.co.uk/branch-finder/407632x/cwmbran?campaignid=gmb~bf~407632x~google~na~05022025
Certified by Post Office • Oct 04, 2026
About
Certified by Post Office • Oct 04, 2026
Post OfficeBankBusiness Banking Services
Post Office is your one-stop shop for mail and parcels, travel money, identity services and banking. We offer multi-carrier parcel and mail services with Evri, DPD and Royal Mail. In branch you'll also find bill payments and top-ups, passport applications (Check & Send), document certification and identity verification, licence applications, DVLA driving licence renewals, money transfer services and travel insurance.
Location
Certified by Post Office • Oct 04, 2026
Hours
Certified by Post Office • Oct 04, 2026
Monday9:00 AM - 5:30 PM
Tuesday9:00 AM - 5:30 PM
Wednesday9:00 AM - 5:30 PM
Thursday9:00 AM - 5:30 PM
Friday9:00 AM - 5:30 PM
Saturday9:00 AM - 5:30 PM
SundayClosed
Products & Services
2 lists · 9 items
Reviews
3.3
66 reviews
5 stars
23
4 stars
13
3 stars
9
2 stars
4
1 star
17
- SOStephen O'BrienAug 9, 20264.0Handy little post office in the middle of town, inside WH Smiths. Friendly staff
- ABAndy BarkerApr 13, 20261.0Poor attitude of staff behind counter.
- ACAmy ClarkJul 19, 20231.0Absolutely shocking experience with this post office. I took in a parcel to be delivered and was asked if it was worth money ect to which i responded with yes it is a phone and how much it was worth. I then said that I didn’t need to pay as I have a pre paid postage sticker on the front. The lady behind the desk took it in and gave me a receipt. I thought nothing of it until the person receiving the parcel didn’t get it. I used the receipt with the tracking number on for DPD and it was not recognised it turns out the lady sent it as DPD when the label says DHL. I went back to the store to try and locate my parcel and was met by such rude staff. Implying that I’m incapable she began to fill in the tracking numbers on DPD and DHL which i already told her i have tried and when it didn’t work proceeded to shrug her shoulders and tell me there was nothing she could do. I said I was going to the depot for both company’s and rang the next day stating that neither post office has my parcel, I then stated I will file a police report to which i was laughed at. I am actually appalled by the staff members of this company with the rudeness and arrogance, they should not be allowed to work with people as they clearly don’t know how to handle situations. Will never be returning to this post office and I would advise anyone else not to or they will loose your parcel.
Frequently Asked Questions About Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What are the opening hours of the Post Office in Cwmbran?
The Post Office in Cwmbran is open Monday to Saturday from 9:00 AM to 5:30 PM and closed on Sundays.
Can I withdraw cash at the Post Office and are there any fees?
You can withdraw cash at the Post Office subject to your bank's withdrawal limits. The Post Office does not charge for cash withdrawals, but your bank may apply fees. Please check with your bank directly.
How do I deposit a cheque at this Post Office branch?
To deposit a cheque, bring the cheque, a completed deposit slip from your bank if required, and a cheque deposit envelope available at most Post Office branches. Hand over the sealed envelope to receive a deposit receipt.
What payment methods are accepted at the Post Office in Cwmbran?
The Post Office accepts payments through American Express, Android Pay, Apple Pay, cash, Maestro, Mastercard, and Visa.
What is the Post Office Change Giving service?
The Change Giving service allows business banking customers to exchange cash for coins at the Post Office with selected banks, including a 'Lite' service option for regular cash exchange needs.
Does this Post Office branch offer in-store pickup services?
Yes, the Post Office branch in Cwmbran offers in-store pickup services for customers.
What nearby places can help me find the Post Office in Cwmbran?
Nearby places such as The Perfume Shop, M&S Food To Go, and Card Factory can help you locate the Post Office at 11 The Mall, Cwmbran, making it easy to find when shopping in the area.
Are there dining options near the Post Office in Cwmbran for a meal after my visit?
Yes, nearby dining options include M&S Food To Go and Fresh à GoGo, perfect for grabbing a meal before or after your Post Office visit.
Where can I shop for gifts and flowers near the Post Office?
Close to the Post Office, you can visit Paula’s flower box ltd and Card Factory for flowers and gifts, ideal for special occasions.
What other services and shopping options are available near the Post Office in Cwmbran?
Nearby you’ll find a variety of stores including WHSmith for books and office supplies, EE for telecommunications, and Vision Express for optician services, providing diverse shopping experiences.
Brand Certified Facts from Post Office
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Certified October 04, 2026Yext Knowledge Graph
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