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Post Office

2.1
(84 reviews)

Business Details

10-12 Regent Street, Swindon, WIL
SN1 1JQ, United Kingdom
+44 1793 522427

About

Post OfficeBankBusiness Banking Services

Location

Post Office
10-12 Regent Street, Swindon, WIL
SN1 1JQ, United Kingdom

Hours

Monday9:00 AM - 5:30 PM
Tuesday9:00 AM - 5:30 PM
Wednesday9:00 AM - 5:30 PM
Thursday9:00 AM - 5:30 PM
Friday9:00 AM - 5:30 PM
Saturday9:00 AM - 5:30 PM
SundayClosed

Products & Services

2 lists · 9 items

Royal Mail

7 items

📦Royal Mail UK 2nd class delivery
Send a letter from 75p and a small parcel from £3.49

Guaranteed delivery by 9am Track & Trace – follow your item from sending to receiving Signature on delivery – check it online after 10 minutes Guaranteed Saturday delivery for an additional fee Refund if your item isn’t there on time Up to £50 compensation included for delivery by 9am Optional consequential loss cover up to £10,000

Guaranteed delivery by 1pm Track & Trace – follow your item from sending to receiving Signature on delivery – check it online after 10 minutes Guaranteed Saturday delivery for an additional fee Refund if your item isn’t there on time Up to £750 compensation included for delivery by 1pm Optional consequential loss cover up to £10,000

Track & Trace – follow your item from sending to receiving Includes loss or damage cover up to £200 Option to buy additional cover up to £2,500 Send individual parcels up to 30kg 100% refund if your item is not delivered on time for express9, 10 and AM services, 50% refund for express24 Capture photo on delivery and available to see on request

DPD

2 items

Drop off your pre-paid DPD parcel or return at this branch. Max 20kg

📦DPD Click & Collect

Collect items ordered online and delivered by DPD from this branch

Reviews

2.1
84 reviews
5 stars
19
4 stars
1
3 stars
4
2 stars
9
1 star
51
  • SJ
    Sanya Jeorge
    Jun 2, 2026
    2.0
    I visited the Post Office desk recently and had a disappointing experience. The customer service was poor and the staff member I dealt with came across as rude and unhelpful. There was little effort to explain things clearly, and I felt spoken to in a dismissive manner.
  • UP
    Utkal Parihar
    May 28, 2026
    1.0
    I posted letter from here in customer receipt they mentioned correct post code but sticker pasted on envelope was having different post code. Now my documents are lost they are saying to contact royal mail. They shouldn't have pasted incorrect post code sticker on envelope in first place. Totally disgusting staff don't know basics too.
  • CW
    C W
    May 7, 2026
    1.0
    I visited this branch specifically because the official Post Office website states they offer a 'DVLA Photocard Renewal' service for £21.50, which includes taking a digital photo and handling the renewal electronically. Despite my name and details being the same, I was incorrectly told by staff that they do not offer this service unless the license is expired. This is the opposite of what is stated online. As a result, I had to use a manual D1 paper form, which led to a significant and unnecessary increase in cost: • Official Digital Service: £21.50 (all-in) • What I was forced to pay: £10.00 (booth photos) + £17.00 (DVLA fee) + £2.13 (Postal Order fee) + postage costs. The staff's refusal to provide the advertised digital service resulted in me paying nearly double the price and I even witnessed other customers being given this same false information. If it it indeed not a service you offer, remove it from the site. If it is, then offer the service in full.
  • MT
    Mantis Toboggan
    Apr 14, 2026
    1.0
    Stood at the counter to post a parcel for 25 minutes, no staff showed up the entire time. Had to go to old town. Pathetic service.
  • PN
    priyanka nagrare
    Mar 3, 2026
    1.0
    STAFF IS EXTREMELY RUDE AND NOT AT ALL A UNDERSTANDING OR BEING CONSIDERATE, VERY MEAN CAREFUL WITH THE LADY ON THE COUNTER

Frequently Asked Questions About Post Office

How much cash can I withdraw at a Post Office counter?

The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.

Do I get charged for making cash withdrawals at Post Office?

No charges are taken at the counter however some banks may charge. For details, please check directly with your own bank.

Brand Certified Facts from Post Office

This information is certified by Post Office and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified June 14, 2026Yext Knowledge Graph
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