What a lovely post office. The staff are SO helpful. I had to pack 6 parcels to different international countries and Messier and Ree were so friendly and so helpful. Nothing was a problem. I will travel a bit further to come to this one rather than my local one because they are really friendly and welcoming. Thanks so much!!
ZZ
Zac
May 13, 2026
5.0
I deal with this post office all the time and the service is always excellent. Every member of staff is friendly, professional, and incredibly helpful. Meshie in particular is absolutely lovely and always goes above and beyond. It’s rare to find such consistently great customer service — highly recommended.
BW
Bethany Walker
May 13, 2026
1.0
I originally experienced repeated issues with the Yodel parcel service that previously operated from this premises, which caused delays to my Vinted orders, cancellations, and negative feedback against my seller account.
After leaving a review about this experience, my husband was repeatedly approached in-store and asked to speak to me about removing it whenever he visited the premises. My husband has a head injury and found these repeated conversations stressful and uncomfortable.
The situation later escalated to both of us being refused service and banned from the premises entirely, including use of the Post Office counter. A parcel addressed to me was also later refused and returned.
I understand businesses have the right to respond to reviews and refuse service if they choose, however I found the overall handling of this situation deeply unprofessional and upsetting. This review reflects my genuine personal experience.
JE
Janie Edwards
May 13, 2026
5.0
I had a really stressful situation with my returns because I only had one return label for multiple packages, and Ree went above and beyond to help me sort everything out. She was patient, kind, and incredibly helpful during the whole process. Excellent customer service like this makes a huge difference. Thank you, Ree, for making a confusing situation so much easier!
JJ
Jorge Jaroslavsky
May 5, 2026
5.0
The service at this post office remains consistently excellent. I recently visited with a specific issue, and Ree handled it with impressive speed and efficiency. She is incredibly helpful and straightforward, resolving the problem without any fuss or delay.
It is clear that the high standards mentioned by others are well-founded. Having a local service that is both friendly and genuinely competent makes a significant difference. Highly recommended for anyone needing reliable and professional assistance with their post and parcels.
Frequently Asked Questions About Moortown Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What are the opening hours of Moortown Post Office?
Moortown Post Office is open Monday to Thursday from 9:00 AM to 5:30 PM and on Friday from 9:00 AM to 5:00 PM. It is closed on Saturdays and Sundays.
Where is Moortown Post Office located?
It is located within Love Always Balloon Shop at 391 Harrogate Road, Leeds, West Yorkshire, LS17 6DJ, UK.
Which payment methods are accepted at Moortown Post Office?
They accept American Express, Apple Pay, cash, cheque, MasterCard, and Visa payments.
Can I withdraw cash at Moortown Post Office?
Yes, you can withdraw cash, but the amount depends on your bank's withdrawal limits. Please check with your bank for specific limits.
Are there any charges for cash withdrawals at the Post Office?
No charges are applied by the Post Office for cash withdrawals; however, your bank may charge fees. Please verify directly with your bank.
How do I deposit a cheque at Moortown Post Office?
To deposit a cheque, bring the cheque, a completed deposit slip from your bank if required, and a cheque deposit envelope for your bank to the Post Office. They will provide a receipt for your deposit.
What is the Change Giving service at the Post Office?
The Change Giving service allows business banking customers to exchange cash for coins at the Post Office with selected banks to help manage their change needs.
How can Levi Solicitors LLP nearby help me after visiting Moortown Post Office?
Levi Solicitors LLP, located near Moortown Post Office, provides legal services that can assist you with any legal matters you might have after handling your postal or banking needs.
Could I visit Dogs first leeds after coming to Moortown Post Office?
Yes, Dogs first leeds is a nearby pet grooming and pet services store where you can take your pet for grooming or supplies after your visit to the Post Office.
Are there dining options near Moortown Post Office?
Yes, nearby dining options include Pavs Dhaba, an Indian restaurant, and Subway, a sandwich shop, both conveniently located close to Moortown Post Office.
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