Service not great, gentleman who I think is the owner is very rude speaks to people abruptly and disrespectful
AM
Alexander Murdoch
May 7, 2026
1.0
One of the men working the parcel station seems to love inventing new reasons why I can’t pick up or return parcels. Today he nearly refused to give me my ASOS order in spite of having my confirmation email and ID to hand, demanding that I inform him who the parcel carrier was. Eventually his colleague stepped in to give me my parcel, but his service today was beyond ridiculous
DW
David Willoughby
Apr 18, 2026
1.0
Disinterested, seemed more interested it tiding the parcels rather than dealing with the queue that was building up.
FB
Faye Louise Butler
Mar 17, 2026
1.0
Such a rude man that runs this post office. I won’t go again.
SM
Steve Marsh
Mar 13, 2026
1.0
The man behind the counter has a very bad attitude. I've put a complaint in as I am disgusted by his attitude. I'm obviously not the first so would advise anyone else to do the same - here's the link
https://www.postoffice.co.uk/contact-us/in-branch-customer-experience
Frequently Asked Questions About Garforth Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
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