Worst experience I’ve had at a post office.
I was asked to come in 5-6 times to submit my passport, but each time the staff refused to help and gave no clear reason. No guidance, no apology, just wasted time and multiple trips.
If you value your time, avoid this branch. Customer service here is completely unhelpful and have No work experience.
GH
Gary Holmes
May 5, 2026
1.0
2pm on a Tuesday, and not one kiosk open. 4 people waiting for one to open. Terrible service
FR
Frazer Rhodes
Apr 24, 2026
2.0
Chronically understaffed. None of the self service machine working. A masterclass in how to take a business and ruin it.
RH
Ruth Hogan
Apr 21, 2026
1.0
your staff member Charlotte swore at me today, what an absolute delight she is 😂
AE
Alice Exley
Feb 26, 2026
1.0
Tried to post admittedly large package, (12kg). get told they cant process that in store and I need to go online to print a label out. Then get told they cant even print the label because their "printer is broken" despite seeing people before and after us get labels printed.
End up buying the label in front of them and suddenly they can process the parcel no questions asked. Terrible and contradictory service. When they sold off royal mail I didnt think theyd sold it to Kafka
Frequently Asked Questions About Halifax Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What are the opening hours of Halifax Post Office?
Halifax Post Office is open Monday to Saturday from 9:00 AM to 5:00 PM. It is closed on Sundays.
Can I make cash withdrawals without fees at Halifax Post Office?
There are no charges taken at the Post Office counter for cash withdrawals; however, your bank may charge fees. Please check with your bank for details.
How do I deposit a cheque at Halifax Post Office?
To deposit a cheque, bring the cheque, a completed deposit slip from your bank if required, and a sealed cheque deposit envelope to the branch. The Post Office will provide a receipt for your deposit.
What payment options are accepted at Halifax Post Office?
Halifax Post Office accepts American Express, Android Pay, Apple Pay, cash, Maestro, Mastercard, and Visa payments.
Where is Halifax Post Office located?
Halifax Post Office is located at 5 Market Street, Halifax, West Yorkshire, HX1 1PB, United Kingdom.
Does Halifax Post Office offer any pickup or delivery services?
Yes, Halifax Post Office offers in-store pickup services.
Which nearby places can I visit after stopping by Halifax Post Office?
Nearby places include WHSmith for books and office supplies, Vision Express Opticians for eyewear, and The Body Shop for beauty products, all within walking distance of the Post Office.
Are there food and drink options near Halifax Post Office?
Yes, you can visit Ness-Cafe or Upstairs Downstairs Cafe & Coffee House nearby for coffee and snacks, or enjoy a drink at Tigers Eye cocktail bar.
Can I find travel services near Halifax Post Office?
Yes, nearby travel services include Barrhead Travel and Hays Travel Halifax for bookings and airline tickets, as well as Post Office Travel Money for currency exchange.
How can nearby stores like Three UK or Boots help me when visiting Halifax Post Office?
After your visit to Halifax Post Office, you can access mobile phone services at Three UK or find health and beauty products at Boots, both conveniently located nearby.
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