Exceptional service at this branch. The staff are so helpful. A great asset to our village.
DR
Denita Raw
Mar 17, 2026
5.0
Always friendly & helpful
JS
Janice Sheard
Feb 26, 2026
5.0
Always friendly and helpful.
DS
Dianne Sugden
Feb 10, 2026
1.0
I visited the post office in Birstall on Friday the 6th of February,I was served by a man and when I gave him my card he asked how I wanted to send it!!!I told him that Amanda one of the staff who worked there would know as my husband uses your service on a regular basis,So Amanda said it would be second class,So I said to the man that Amanda was very helpful,He said it was her last day and I said she will be sadly missed to which he replied,Every one was replaceable and the shop would carry on as usual without her,I found this very distasteful !!!my husband uses this service around four times a week and staff have always been very polite and helpful The man wasn’t what We have been used to.So was not happy with the service.He ended up charging me tracked which cost more than the card.
RH
Raymond Hardy
Feb 4, 2026
5.0
Always great service. Every staff member is extremely friendly, helpful and knowledgeable. Always a pleasure to visit.
Frequently Asked Questions About Birstall Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
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