I would given no stars had there been an option.
Went to the post office to return an item. Was told I needed to box the items . ( the items were in their original boxes . Clearly the lady behind the counter was already on one . Tall slim dark brown hair . Wouldn’t even listen I told her to look at my phone and see the instructions . Didn’t want to know and just kept saying you need to put them in another box ? Why ??
If she had read the instructions she would see. Felt like she couldn’t be bothered.
She didn’t even greet me properly.. very rude and arrogant. This post office always has problems the staff at always very rude there is no sense of urgency. This needs to be shut down!!
People are waiting forever to be served here won’t be going here again avoid it if you can .
KK
Kim
Aug 5, 2025
1.0
Staff seem friendly but service is poor. I often come in on my lunch break to collect/send parcels, which also appears to be the same time they shut the counter? This has happened at least 3 times in the past 2 weeks and it's just ridiculous - lunchtime is typically the busiest time of day for people to get tasks like this done, so I can't help but feel this is being done on purpose, or very poor planning. Either way, avoid if you can because you can't rely on this service when you need it.
JT
Jay Turner
Jul 30, 2025
1.0
Don't usually leave reviews but had a very rude lady serve me at the post office today spoke to me like couldnt be bothered then threw the recipe at me nice
AE
Ashley EATON
Dec 6, 2024
1.0
Seems like they don't want to answer the phone
IV rang now 20 times over the past 3 days and still can't get hold of anyone
Frequently Asked Questions About Perton Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
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