With over 11,500 branches the Post Office is the biggest UK retail network, with more branches than all banks and building societies combined. The Post Office provides services central to peoples’ everyday lives; We offer the UK’s largest fee free cash withdrawal network through our 11,500 branches and over 2000 ATMs and 99% of UK bank customers can access their accounts at the Post Office. We provide financial services including savings, insurance, loans, mortgages and credit cards; Government services; telephony; foreign currency; travel insurance and mail services. Post Offices branches remain highly valued and trusted, and are the focal point of many communities.
Assistant not very helpful that shop should not have a post office in it i will never use again
AL
Alex Lowbridge
Feb 3, 2026
5.0
Amazing that the local butchers run the Post Office for no payment nor reward in order to serve us as a small community / village. Sometimes we may have to wait an extra 50 seconds to be served so they can earn their bread and butter first - but that's an extremely small price to pay for the convenience they afford to us. The moaning about someone else moaning detailed in these reviews is truly a part of Great British culture and are only reflective of a working postal system. Thanks for all you do for Fradley!
PP
Paul Paul
Dec 30, 2025
1.0
Not great the person serving seems very unhappy to have to do this work .
Would be good if the coop could take over this service .
RT
Ross Tsonev
Dec 29, 2025
1.0
I have been using this Post Office daily during the festive season, but after my experience on December 18th, I will not be returning. Throughout the year, the staff member at the counter has displayed a consistently negative attitude. He frequently complains about basic duties, such as typing in required parcel information, and makes it clear he views the Post Office side of the business as a burden.
Common complaints from him include being "a butcher, not a post office man," and claiming he shouldn't have to type in details because he needs a break. The final straw occurred on December 18th—the busiest shipping day of the year. Despite the Festive Opening Hours clearly stating they should be open, he simply placed a "Sorry we’re closed" sign on the counter because the butcher shop was busy.
I am generally unhappy to see the "human element" of service being replaced by robots and AI. However, it is exactly this type of poor service and hostile attitude that will cause that shift to escalate much more quickly. When a human staff member refuses to do the job or treat customers with respect, they leave us with no choice but to use automated alternatives.
I have since switched to using drop-off lockers. It is a shame, but the lockers are efficient, they follow their advertised hours, and they don't complain about doing their job.
Frequently Asked Questions About Fradley Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What are the opening hours of Fradley Post Office?
Fradley Post Office is open Monday 10:00-14:00, Tuesday 09:00-17:00, Wednesday 09:00-13:00, Thursday 09:00-17:00, Friday 09:00-17:00, Saturday 09:00-12:00, and closed on Sundays.
What services does Fradley Post Office offer?
Fradley Post Office provides financial services including savings, insurance, loans, mortgages and credit cards; government services; telephony; foreign currency; travel insurance; mail services; and cash withdrawals with no fee at the counter.
How do I deposit a cheque at Fradley Post Office?
To deposit a cheque, bring the cheque, a completed deposit slip from your bank if applicable, and a cheque deposit envelope to the branch. Hand over the sealed envelope to receive a receipt. Do not enclose cash.
Is there a charge for making cash withdrawals at Fradley Post Office?
No charges are taken at the Post Office counter; however, some banks may charge. Please check directly with your bank for details.
What payment options are accepted at Fradley Post Office?
Fradley Post Office accepts American Express, Android Pay, Apple Pay, Cash, Maestro, MasterCard, and Visa.
Does Fradley Post Office offer a Change Giving service?
Yes, the Post Office offers Change Giving and Change Giving “Lite” services for business banking customers who regularly need to exchange cash for coins, depending on your bank participation.
Where is Fradley Post Office located?
Fradley Post Office is located at The Sterling Centre, Tye Road, Lichfield, West Midlands, WS13 8ST, United Kingdom.
What nearby places can I visit around Fradley Post Office?
Nearby places include Subway sandwich shop, Gym Unity - Fradley, Fradley Pharmacy, Smith & Ellis Butchers, Bilash Indian restaurant, Munchies Cafe, and Greggs bakery, offering convenient options for dining, shopping, and fitness around your visit.
How can nearby transit or amenities help when visiting Fradley Post Office?
Near Fradley Post Office, you can use local amenities like the Central Co-op Food supermarket and fitness centers such as Ezee Gym or Gym Unity to combine errands or activities conveniently during your visit.
Are there local food options near Fradley Post Office for a quick meal or coffee?
Yes, nearby food options include Cafe No 8 for coffee, Fradley Fryer for fish and chips, Subway sandwich shop, and Bilash for Indian cuisine, perfect for grabbing a meal before or after your visit.
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