Arrived to use the advertised service of taxing a vehicle, and to be told the assistant couldn't do it. She was the only person there who could operate the post office but could only do basic things because she wasn't trained!
MB
Maths Boffin
Sep 17, 2020
1.0
Being made to wait over 10 minutes whilst the cashier takes a break is unacceptable customer service.
Frequently Asked Questions About Romsley Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What are the opening hours of Romsley Post Office?
Romsley Post Office is open daily from 7:00 AM to 10:00 PM, Monday through Sunday.
What payment options does Romsley Post Office accept?
Romsley Post Office accepts American Express, Android Pay, Apple Pay, Cash, Maestro, Mastercard, and Visa.
Can I withdraw cash at the Romsley Post Office counter, and are there any charges?
You can withdraw cash at the Post Office counter subject to your bank's withdrawal limits. There are no charges from the Post Office, but your bank might charge fees. Please check with your bank first.
How do I deposit a cheque at Romsley Post Office?
To deposit a cheque, bring the cheque, a completed deposit slip from your bank if applicable, and a cheque deposit envelope from your bank or the Post Office. Hand over the sealed envelope at the counter for a receipt.
What is the Change Giving service at Romsley Post Office?
The Change Giving service allows business banking customers to exchange cash for coins at the Post Office with selected banks. Contact your bank to find out if you qualify.
Does Romsley Post Office offer in-store pickup services?
Yes, Romsley Post Office offers in-store pickup services for eligible items.
Which convenience stores are near Romsley Post Office where I could shop before or after my visit?
Nearby you will find convenience stores such as Spar, SPAR Romsley, and the Co-op supermarket, where you can shop for groceries or essentials before or after visiting the Post Office.
Are there any local eateries or pubs near Romsley Post Office?
Yes, the Sun pub and restaurant is located nearby, offering a place to enjoy a meal or drink after your visit to the Post Office.
What recreational or family-friendly places are close to Romsley Post Office?
Romsley Play Park provides playground and sports facilities close to the Post Office, ideal for families to visit before or after errands.
Can the nearby Post Office Travel Money service assist me with currency exchange when visiting Romsley Post Office?
Yes, the Post Office Travel Money service near Romsley Post Office offers currency exchange, which can be convenient if you need travel money alongside your postal services.
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