With over 11,500 branches the Post Office is the biggest UK retail network, with more branches than all banks and building societies combined. The Post Office provides services central to peoples’ everyday lives; We offer the UK’s largest fee free cash withdrawal network through our 11,500 branches and over 2000 ATMs and 99% of UK bank customers can access their accounts at the Post Office. We provide financial services including savings, insurance, loans, mortgages and credit cards; Government services; telephony; foreign currency; travel insurance and mail services. Post Offices branches remain highly valued and trusted, and are the focal point of many communities.
I was served by Louise at Pheasey Post Office in Morrisons Daily on a rainy Sunday night at 21:15. I urgently needed to return two items—one via Royal Mail and one via Evri—and was feeling incredibly stressed. Louise was amazing; she offered reassurance, resolved the issue swiftly, and completely put my mind at ease. Her professionalism and kindness, especially on a Sunday evening, truly went above and beyond. I can’t thank her enough for saving the day! From now on, I’ll only be using Pheasey Post Office. Massive appreciation for Louise and the excellent service she provided!
AB
Andy Barrett
Jan 13, 2024
1.0
Useless since the last manager walked out whats the point of a post office here if they dont even open 😡
LM
Liza Massey
Jan 3, 2023
5.0
Lovely helpful staff. I love this post office the most. Always a friendly greeting. Lovely ❤️
FD
Fed Up Driver
Mar 14, 2020
5.0
Extremely helpful counter staff.
AA
Arun Allen
Nov 10, 2017
5.0
Amazing opening times for a post office. No more having to wait until Monday to post something if I forget to do so on Friday!
Frequently Asked Questions About Pheasey Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
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