Brand Certified
Burtons Way Post Office
3.4(18 reviews)
Certified by Burtons Way Post Office • May 24, 2026
Business Details
25 Burtons Way, Birmingham, West Midlands
B36 0UG, United Kingdom
Certified by Burtons Way Post Office • May 24, 2026
+44 1217 792082
Certified by Burtons Way Post Office • May 24, 2026
https://www.postoffice.co.uk/branch-finder/5292018/burtons-way?campaignid=gmb~bf~5292018~google~na~05022025
Certified by Burtons Way Post Office • May 24, 2026
About
Certified by Burtons Way Post Office • May 24, 2026
Post OfficeBankBusiness Banking Services
With over 11,500 branches the Post Office is the biggest UK retail network, with more branches than all banks and building societies combined. The Post Office provides services central to peoples’ everyday lives; We offer the UK’s largest fee free cash withdrawal network through our 11,500 branches and over 2000 ATMs and 99% of UK bank customers can access their accounts at the Post Office. We provide financial services including savings, insurance, loans, mortgages and credit cards; Government services; telephony; foreign currency; travel insurance and mail services. Post Offices branches remain highly valued and trusted, and are the focal point of many communities.
Location
Certified by Burtons Way Post Office • May 24, 2026
Burtons Way Post Office
25 Burtons Way, Birmingham, West Midlands
B36 0UG, United Kingdom
Hours
Certified by Burtons Way Post Office • May 24, 2026
Monday6:00 AM - 9:00 PM
Tuesday6:00 AM - 9:00 PM
Wednesday6:00 AM - 9:00 PM
Thursday6:00 AM - 9:00 PM
Friday6:00 AM - 9:00 PM
Saturday8:30 AM - 9:00 PM
Sunday10:00 AM - 2:00 PM
Reviews
3.4
18 reviews
5 stars
10
4 stars
1
3 stars0
2 stars0
1 star
7
- JTJo ThomsonApr 30, 20261.0I had the most awful experience today when trying to send a parcel. There's a lady who works in the post office who is very rude and has a very unhelpful attitude. She explained that I couldn't send a parcel via a particular courier as it's too long for them to take. I accepted this, and opted to send via Royal Mail. Because the label had to be generated by scanning a barcode, I had to write the address on a label she gave me. As I began writing the address on the label, she asked me to step away from the queue so she could serve others waiting. I told her that it would take me less than a minute to write out the address. She then said, it's not fair that others have to wait, as I wasn't prepared. She has a really rude attitude!! Firstly, I explained that I was the first customer in the queue, and that I wasn't going to stand at the back of the really long queue (that suddenly appeared), as doing so would make me late for an appointment. Secondly, it's not my fault that a long queue had formed. The post office worker does not have a clue about customer service! Her attitude is something else! She is also telling people that B&Q by the Fort Shopping Centre accept packages. They don't. I know someone who tried this and B&Q told them that they don't accept packages. What's concerning, is that while the post office worker told me about this, she was smirking! She's deliberately giving out incorrect information. Her attitude and incorrect advice is terrible!!
- MCmariusz czuchrytaAug 30, 20241.0Isn't open till 9pm. Closed 5pm
- RMRichard McGuireAug 24, 20221.0Don't know how to process simple stuff.
Frequently Asked Questions About Burtons Way Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What are the opening hours for Burtons Way Post Office?
Burtons Way Post Office is open Monday to Friday from 06:00 to 21:00, Saturday from 08:30 to 21:00, and Sunday from 10:00 to 14:00.
Can I withdraw cash at Burtons Way Post Office and are there any charges?
You can withdraw cash at Burtons Way Post Office without charges from the Post Office, though your bank may charge you. Check with your bank regarding withdrawal limits and fees.
How do I deposit a cheque at Burtons Way Post Office?
To deposit a cheque, bring the cheque, a completed deposit slip from your bank, and a cheque deposit envelope to the branch. Hand over the sealed envelope to receive a receipt.
What payment methods are accepted at Burtons Way Post Office?
Burtons Way Post Office accepts payments via American Express, Android Pay, Apple Pay, cash, Maestro, Mastercard, and Visa.
What services does Burtons Way Post Office offer?
The branch offers financial services including savings, insurance, loans, mortgages, credit cards, government services, telephony, foreign currency exchange, travel insurance, and mail services.
What is the Post Office Change Giving service available at Burtons Way Post Office?
Business banking customers can exchange cash for coins using the Change Giving and Change Giving “Lite” services at the Post Office with selected banks.
Are there ATMs near Burtons Way Post Office?
Yes, ATM services are available nearby at Spar Smithswood, helping customers to access cash conveniently close to the Post Office.
What nearby shops can I visit along with Burtons Way Post Office?
Nearby, you can visit SPAR for groceries and daily needs, or Heron Foods for supermarket shopping, making it easy to combine errands.
Are there any dining options near Burtons Way Post Office?
Yes, Belly’s Caribbean Grill and Greggs are nearby for quick meals or snacks before or after your visit to the Post Office.
What community services are available near Burtons Way Post Office?
Nearby community services include Smith’s Wood Community Gym for fitness, Green Lane Surgery for medical needs, and Smith’s Wood Parish Council for local support.
Brand Certified Facts from Burtons Way Post Office
This information is certified by Burtons Way Post Office and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 24, 2026Yext Knowledge Graph
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