Question 1

I need help with ferguson.com. Who can I contact?

Accepted Answer

We are dedicated to providing our customers with a superior level of service. If you have questions, we have a dedicated customer support team ready to help. Please call us at 888-222-1785 or email customer.support@ferguson.com and a knowledgeable support representative will be able to assist you. Our hours of operation are Monday - Friday, 8 a.m. - 8 p.m. EST.

Question 2

I forgot my password. How can I log in to my account?

Accepted Answer

If you forgot your password, simply click the Forgot Password link in the Login dropdown. Then enter the email address under which your ferguson.com account is registered. You will receive an email that will prompt you to reset your password so you can quickly access your account.

Question 3

I have a new email address. How can I log in to my account?

Accepted Answer

To access your ferguson.com account, please log in using your old email address first. You can then update your email address in a few clicks. Simply go to My Settings under the My Ferguson tab and click Manage My Info. From there you can edit and save your email address so that the next time you log in, you can use your new email address.

Question 4

Can I store my login information?

Accepted Answer

On ferguson.com, you can select Remember Me when you enter your login credentials to save your email address, which is your username. The next time you go to log in to your account, your email address will already be entered to help you save time. It will not, however, save your password. This is a security measure to protect your sensitive account information.

Question 5

Does ferguson.com look the same on different web browsers?

Accepted Answer

Because web browsers are constantly being updated, ferguson.com is designed to work best on the most popular web browsers and therefore may appear different depending on your web browser. Ferguson.com is designed to support:

Microsoft Corp.’s Edge

Apple Inc.’s Safari

Mozilla’s Firefox

Google Inc.’s Chrome

Please note that ferguson.com may still work on other web browsers, but some features may not appear the same as in the web browsers listed above or may not appear at all.

Question 6

Can I pay with my credit card on ferguson.com?

Accepted Answer

Yes. You can purchase products using Visa, Mastercard and American Express.

Question 7

Does ferguson.com offer financing?

Accepted Answer

Yes, ferguson.com offers commercial financing through GreatAmerica Financial for qualified applicants. Learn more about business credit to see how it could benefit you.

Question 8

Does ferguson.com have a privacy & security policy?

Accepted Answer

Yes, ferguson.com has a privacy and security policy. Protecting our customers’ information is our top priority.

Ferguson plc, Group Services

Business Details

About

Location

Hours

Frequently Asked Questions About Ferguson plc, Group Services