Brand Certified
Brownsover Post Office
4.1(25 reviews)
Certified by Brownsover Post Office • May 24, 2026
Business Details
Bow Fell Shopping Centre, Rugby, Warwickshire
CV21 1LT, United Kingdom
Certified by Brownsover Post Office • May 24, 2026
+44 1788 571616
Certified by Brownsover Post Office • May 24, 2026
https://www.postoffice.co.uk/branch-finder/4012461/brownsover?campaignid=gmb~bf~4012461~google~na~05022025
Certified by Brownsover Post Office • May 24, 2026
About
Certified by Brownsover Post Office • May 24, 2026
Post OfficeBankBusiness Banking Services
With over 11,500 branches the Post Office is the biggest UK retail network, with more branches than all banks and building societies combined. The Post Office provides services central to peoples’ everyday lives; We offer the UK’s largest fee free cash withdrawal network through our 11,500 branches and over 2000 ATMs and 99% of UK bank customers can access their accounts at the Post Office. We provide financial services including savings, insurance, loans, mortgages and credit cards; Government services; telephony; foreign currency; travel insurance and mail services. Post Offices branches remain highly valued and trusted, and are the focal point of many communities.
Location
Certified by Brownsover Post Office • May 24, 2026
Brownsover Post Office
Bow Fell Shopping Centre, Rugby, Warwickshire
CV21 1LT, United Kingdom
Hours
Certified by Brownsover Post Office • May 24, 2026
Monday8:00 AM - 6:00 PM
Tuesday8:00 AM - 6:00 PM
Wednesday8:00 AM - 6:00 PM
Thursday8:00 AM - 6:00 PM
Friday8:00 AM - 6:00 PM
Saturday9:00 AM - 12:00 PM
SundayClosed
Reviews
4.1
25 reviews
5 stars
18
4 stars
1
3 stars0
2 stars
2
1 star
4
- TTtweety tweetyApr 27, 20262.0I am very disappointed with the customer service at this branch. Today, I went to collect a parcel and was met with unnecessary rudeness by the lady at the counter. Despite being polite and providing my collection code, I was patronized and told "you have to say where the parcel is from Amazon" in a very condescending tone. It is the staff's job to ask for the information they need, not to reprimand customers for not guessing their internal process. Training needs to be provided in treating customers equally - for not saying where the parcel is from, customers should not be treated like they made a mistake. Most concerningly, I noticed a clear difference in how I was treated compared to the three white customers in front of me, who were dealt with much more courteously. As an ethnic minority customer, this isn't the first time I’ve felt a lack of respect here. #selective friendliness #two tier service level #internalized Bias
- PGPaige GoodfellowApr 7, 20265.0Best post office in town, very helpful
- DWdonna worrall-soperApr 17, 20251.0This used to be the best post office, now its the worst since being taken over! Unhelpful and rude staff, close the post office if you don't want to run it.
- IIIvett_BJan 10, 20235.0Only good post office in Rugby, lovely staff, easy to park
Frequently Asked Questions About Brownsover Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What are the opening hours of Brownsover Post Office?
Brownsover Post Office is open Monday to Friday from 8:00 AM to 6:00 PM, and on Saturdays from 9:00 AM to 12:00 PM. It is closed on Sundays.
What payment options are accepted at Brownsover Post Office?
Brownsover Post Office accepts American Express, Android Pay, Apple Pay, cash, Maestro, Mastercard, and Visa.
Can I withdraw cash at Brownsover Post Office and are there any charges?
Yes, you can withdraw cash at Brownsover Post Office with no charges taken at the counter. However, some banks may charge, so please check with your bank.
How do I deposit a cheque at Brownsover Post Office?
To deposit a cheque, bring the cheque, a completed deposit slip from your bank if required, and a cheque deposit envelope which is available at the Post Office or from your bank. Hand the sealed envelope to the Post Office to receive a receipt.
What is the Post Office Change Giving service available at Brownsover Post Office?
The Change Giving service allows business banking customers to exchange cash for coins at selected Post Office branches, including Brownsover Post Office.
Is Brownsover Post Office part of a larger retail network?
Yes, Brownsover Post Office is part of the UK's largest retail network with over 11,500 branches providing financial, government, mailing, and other services.
Is there a convenient ATM near Brownsover Post Office?
Yes, there is an ATM located nearby Brownsover Post Office, which provides additional cash withdrawal options.
What nearby shops can I visit when I come to Brownsover Post Office?
Near Brownsover Post Office, you can visit shops such as Bargain Booze, SPAR Bowfell, B Booze Plus, Budgens, Tesco Express, and Polskie Delikatesy for groceries, liquor, and convenience items.
Are there dining options near Brownsover Post Office?
Yes, nearby dining options include Brownsover Fish Bar, China Garden, De Raj Indian Restaurant, and Polskie Delikatesy which also serves food.
What community facilities are located near Brownsover Post Office?
Close to Brownsover Post Office, you will find Brownsover Community Garden, Brownsover Community Centre, Brownsover Medical Centre, and local religious sites like Christ Church and Kabod Chapel.
Brand Certified Facts from Brownsover Post Office
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Certified May 24, 2026Yext Knowledge Graph
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