Rugby Post Office is your one-stop shop for mail and parcels, travel money, identity services and banking. We offer multi-carrier parcel and mail services with Evri, DPD and Royal Mail. In branch you'll also find bill payments and top-ups, passport applications (Check & Send), document certification and identity verification, banking and financial services, money transfer services and travel insurance.
Guaranteed delivery by 9am
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to £50 compensation included for delivery by 9am
Optional consequential loss cover up to £10,000
Guaranteed delivery by 1pm
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to £750 compensation included for delivery by 1pm
Optional consequential loss cover up to £10,000
Track & Trace – follow your item from sending to receiving
Includes loss or damage cover up to £200
Option to buy additional cover up to £2,500
Send individual parcels up to 30kg
100% refund if your item is not delivered on time for express9, 10 and AM services, 50% refund for express24
Capture photo on delivery and available to see on request
Track the full delivery journey of your item
Includes loss or damage cover up to £150
Option to buy additional cover up to £2,500
Send individual parcels up to 30kg
25% refund if your item isn’t delivered on time
Capture photo on delivery and available to see on request
Collect items ordered online and delivered by EVRi from this branch
📦EVRi Drop off
Drop off your pre-paid EVRi parcel or return at this branch. Max 15kg.
Reviews
3.7
309 reviews
5 stars
192
4 stars
14
3 stars
6
2 stars
6
1 star
91
BR
Barry Roberts
2 days ago
1.0
Poor customer service, very negative attitude from the Indian ISH lady working there, not enough staff, poor opening times, go to a better one somewhere else, awful place!!!!
JB
Jamie Burr
5 days ago
5.0
Harsha was extremely helpful and the only person to be able to sort my problem out. 100% customer satisfaction.
PB
Pearl Boorer
Sep 26, 2026
1.0
Most infuriating post office I’ve ever been to. Online store times says 18:00 close on Saturdays however when I visited at 12:30 they said they’re closed which is extremely frustrating.
GG
GregUK1972
Sep 24, 2026
2.0
It’s a post office, they took my parcels (this was after about 1 min due to finishing their conversation about their home life) The woman didn’t speak not even a good morning or thanks. Guess I’m used to polite people, this post office will be the last one I choose to give my business too again
DT
DANA Therapist
Sep 13, 2026
1.0
They advertise themselves by saying that they are open every day from 9:00 to 18:00, which is a blatant lie. I have been there several times at different times and it was closed. For example, yesterday it was CLOSED at 12:30. The opening hours are clearly displayed on the door, stating that they close at 12:30, not at 18:00. So I sent Google a suggestion to change the opening hours to the actual hours, and my suggestion to modify the opening hours was REJECTED. It seems that they are deliberately trying to mislead people so that it appears that they are the best and that they are open every day with long opening hours. I was also there during the week days in the past, after 16:00, and it was closed.
Also, those who have previously left reviews here saying that the staff are rude are 100% right. I have experienced this several times with a particular member of staff, not with all of them. I am not even a person of colour, but I am clearly not from the same country as that particular member of staff. It seems that there really is a feeling of disgust on the part of certain people who work there towards people who are not from the same place as them.
Frequently Asked Questions About Rugby Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What are the opening hours of Rugby Post Office?
Rugby Post Office is open Monday to Saturday from 8:00 AM to 6:00 PM, and on Sunday from 8:00 AM to 4:00 PM.
Can I make cash withdrawals at the Rugby Post Office?
Yes, you can withdraw cash at Rugby Post Office, subject to any withdrawal limits set by your bank. Please check with your bank for specific limits.
Are there any charges for cash withdrawals at Rugby Post Office?
No charges are taken at the counter for cash withdrawals. However, some banks may charge fees, so please consult your bank directly.
How can I deposit a cheque at Rugby Post Office?
Bring your cheque, a completed deposit slip from your bank (if applicable), and a cheque deposit envelope to the branch. Hand over the sealed envelope to receive a receipt. Do not include cash in the envelope.
What is the Change Giving service offered at Rugby Post Office?
If you're a business banking customer who regularly needs to exchange cash for coins, you can use the Change Giving and Change Giving “Lite” services at Rugby Post Office with select banks.
What payment options are accepted at Rugby Post Office?
Rugby Post Office accepts payment via American Express, Apple Pay, Android Pay, Cash, Maestro, Mastercard, and Visa.
What pickup and delivery services are available at Rugby Post Office?
Rugby Post Office offers in-store pickup services for your convenience.
Are there any nearby ATMs to Rugby Post Office for quick cash withdrawals?
Yes, the ATM (Post Office) is located nearby Rugby Post Office, making it convenient for customers needing quick cash withdrawals.
Where can I exchange currency close to Rugby Post Office?
Post Office Travel Money, near Rugby Post Office, offers currency exchange services, ideal for customers preparing for travel.
What dining options are close to Rugby Post Office if I want to grab a meal before or after my visit?
You can visit nearby dining spots such as On-The-Rocks at Quigley's steakhouse or Quigleys pub and coffee shop, both within walking distance of Rugby Post Office.
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