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Rugby Post Office

3.7
(309 reviews)

Business Details

20 Albert Street, Rugby, WAR
CV21 2AA, United Kingdom
+44 1788 565788

About

Post OfficeBankBusiness Banking Services
Rugby Post Office is your one-stop shop for mail and parcels, travel money, identity services and banking. We offer multi-carrier parcel and mail services with Evri, DPD and Royal Mail. In branch you'll also find bill payments and top-ups, passport applications (Check & Send), document certification and identity verification, banking and financial services, money transfer services and travel insurance.

Location

Rugby Post Office
20 Albert Street, Rugby, WAR
CV21 2AA, United Kingdom

Hours

Monday8:00 AM - 6:00 PM
Tuesday8:00 AM - 6:00 PM
Wednesday8:00 AM - 6:00 PM
Thursday8:00 AM - 6:00 PM
Friday8:00 AM - 6:00 PM
Saturday8:00 AM - 6:00 PM
Sunday8:00 AM - 4:00 PM

Products & Services

2 lists · 9 items

Royal Mail

7 items

📦Royal Mail UK 2nd class delivery
Send a letter from 75p and a small parcel from £3.49

Guaranteed delivery by 9am Track & Trace – follow your item from sending to receiving Signature on delivery – check it online after 10 minutes Guaranteed Saturday delivery for an additional fee Refund if your item isn’t there on time Up to £50 compensation included for delivery by 9am Optional consequential loss cover up to £10,000

Guaranteed delivery by 1pm Track & Trace – follow your item from sending to receiving Signature on delivery – check it online after 10 minutes Guaranteed Saturday delivery for an additional fee Refund if your item isn’t there on time Up to £750 compensation included for delivery by 1pm Optional consequential loss cover up to £10,000

Track & Trace – follow your item from sending to receiving Includes loss or damage cover up to £200 Option to buy additional cover up to £2,500 Send individual parcels up to 30kg 100% refund if your item is not delivered on time for express9, 10 and AM services, 50% refund for express24 Capture photo on delivery and available to see on request

EVRi

2 items

📦EVRi Drop off

Drop off your pre-paid EVRi parcel or return at this branch. Max 15kg.

Reviews

3.7
309 reviews
5 stars
192
4 stars
14
3 stars
6
2 stars
6
1 star
91
  • BR
    Barry Roberts
    2 days ago
    1.0
    Poor customer service, very negative attitude from the Indian ISH lady working there, not enough staff, poor opening times, go to a better one somewhere else, awful place!!!!
  • JB
    Jamie Burr
    5 days ago
    5.0
    Harsha was extremely helpful and the only person to be able to sort my problem out. 100% customer satisfaction.
  • PB
    Pearl Boorer
    Sep 26, 2026
    1.0
    Most infuriating post office I’ve ever been to. Online store times says 18:00 close on Saturdays however when I visited at 12:30 they said they’re closed which is extremely frustrating.
  • GG
    GregUK1972
    Sep 24, 2026
    2.0
    It’s a post office, they took my parcels (this was after about 1 min due to finishing their conversation about their home life) The woman didn’t speak not even a good morning or thanks. Guess I’m used to polite people, this post office will be the last one I choose to give my business too again
  • DT
    DANA Therapist
    Sep 13, 2026
    1.0
    They advertise themselves by saying that they are open every day from 9:00 to 18:00, which is a blatant lie. I have been there several times at different times and it was closed. For example, yesterday it was CLOSED at 12:30. The opening hours are clearly displayed on the door, stating that they close at 12:30, not at 18:00. So I sent Google a suggestion to change the opening hours to the actual hours, and my suggestion to modify the opening hours was REJECTED. It seems that they are deliberately trying to mislead people so that it appears that they are the best and that they are open every day with long opening hours. I was also there during the week days in the past, after 16:00, and it was closed. Also, those who have previously left reviews here saying that the staff are rude are 100% right. I have experienced this several times with a particular member of staff, not with all of them. I am not even a person of colour, but I am clearly not from the same country as that particular member of staff. It seems that there really is a feeling of disgust on the part of certain people who work there towards people who are not from the same place as them.

Frequently Asked Questions About Rugby Post Office

How much cash can I withdraw at a Post Office counter?

The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.

Do I get charged for making cash withdrawals at Post Office?

No charges are taken at the counter however some banks may charge. For details, please check directly with your own bank.

Brand Certified Facts from Rugby Post Office

This information is certified by Rugby Post Office and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified October 04, 2026Yext Knowledge Graph
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