Brand Certified
DHL Express Service Point (Biz + Stationary)
4.0(10 reviews)
Certified by DHL Express Service Point (Biz + Stationary) • May 24, 2026
Business Details
Unit 3, Westgate Retail Park, Gloucester,
GL1 2RU, United Kingdom
Certified by DHL Express Service Point (Biz + Stationary) • May 24, 2026
+44 8442 480844
Certified by DHL Express Service Point (Biz + Stationary) • May 24, 2026
https://uk.express.dhl.com/
Certified by DHL Express Service Point (Biz + Stationary) • May 24, 2026
About
Certified by DHL Express Service Point (Biz + Stationary) • May 24, 2026
Courier ServiceShipping ServiceMailing ServiceLogistics ServicePost Office
DHL Express offers a fast, secure, and reliable worldwide courier service from over 1,600 DHL Service Point locations nationwide – conveniently situated at your local high street or retail park near you. Send letters or parcels within the UK or internationally to over 220 countries and territories with DHL, the global leaders in international shipping. Free envelopes and boxes are provided in store. Simply choose the box size you require, pack and pay in store. Pricing is based on the size of the packaging and the zone that you’re sending it to – no weighing, measuring or printing is required! Reduced CO2 emissions across our network with any parcel sent internationally from a DHL Service Point by the purchase of Sustainable Aviation Fuel.
Details
- Wheelchair accessible entranceNot available
Location
Certified by DHL Express Service Point (Biz + Stationary) • May 24, 2026
DHL Express Service Point (Biz + Stationary)
Unit 3, Westgate Retail Park, Gloucester,
GL1 2RU, United Kingdom
Hours
Certified by DHL Express Service Point (Biz + Stationary) • May 24, 2026
Monday9:00 AM - 5:30 PM
Tuesday9:00 AM - 5:30 PM
Wednesday9:00 AM - 5:30 PM
Thursday9:00 AM - 5:30 PM
Friday9:00 AM - 5:30 PM
Saturday9:00 AM - 5:00 PM
SundayClosed
Reviews
4.0
10 reviews
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2
- PMPaul MurrellApr 14, 20264.0Amazingly easy process
- ABAlison BatesDec 5, 20251.0SO disapointed with your service.. was told delivery (to Sweden from UK) would be 3 -4 days, yet over a week later, still not arrived! Website totally not updated at all. No apology when we finally tracked down the parcel, and made to feel it was all our fault. Chose DHL over Post Office as thought more reliable, but now not so sure........aparently 'confusion' was because there are 'different divisions' of DHL.....don't understand as DHL express is supposed to be the 'only' international method available/offered.
- EJElizabeth JackDec 21, 20245.0My parcel to America was sent a day later than the latest posting date for Christmas. But it was delivered within two days! And that was up into the mountains when deliveries are usually delayed. Brilliant!
- DWDarren WheatleyAug 19, 20241.0I had a parcel being collected and all I can say is the driver might as well have been playing the kids classic, cherry knocking (some call it ding dong dash). I'd been waiting in all day and at 14:20, even though the package was supposed to be collected before 12:05, I had a knock on my door. By the time I'd got downstairs he was in his van and off. He didn't even look back into the doorway he'd just knocked on as he drove past my house. If you are being paid to collect a package, just be a bit patient and collect the package. They are useless.
Frequently Asked Questions About DHL Express Service Point (Biz + Stationary)
How do I contact DHL Express to speak to someone or ask a question?
Click on the "Website" button and then "Contact DHL Express" for all the ways you can contact DHL Express.
How do I make a booking without an account?
There are three methods to send your parcel with DHL Express without having an account. You can drop your parcel off at a DHL Express Service Point near you, book a collection online or phone Customer Service.
Do I need an account to send a parcel with DHL?
You don’t need an account to send a parcel with DHL Express. If you send international parcels on a regular basis, you may benefit from opening a DHL account. If you want to open a DHL account click on "Website" button and scroll down for more information on how to open a DHL account.
Are DHL's delivery times guaranteed?
DHL Express will provide an estimated delivery time. Please note that this is based on deliveries to major destinations - they don’t include time in Customs and are provided as a guide only.
Transit times can vary depending on the size and content of the parcel, the origin and destination locations within each country and public holidays. There may also be circumstances that are beyond DHL Express' control that affect our transit times, such as adverse weather conditions.
What services does DHL Express offer at this store?
Click on the "Website" button to find more information about sending a parcel from this location.
How do I track my DHL parcel?
There are many ways to track a DHL Express parcel - track your parcel online, via WhatsApp chat or by phone. Click on the ""Website"" button on our Google Business Profile, then click on ""Track a parcel"" in the top navigation bar. Choose your preferred method for real-time tracking.
If you are unable to track your parcel or need advice on its status, contact our Customer Service team. The contact number is provided under ""Phone"" on our Google Business Profile.
What are Custom duties and taxes?
When transporting goods across international borders, packages are subject to duties and taxes as determined by Customs in the destination country. Whether a shipment is a gift or not, it must still go through an import procedure as determined by Customs law in the destination country. The shipment is cleared through Customs based on the origin country, value and quantity. The calculation of duties depends on the assessable value of a dutiable shipment. For more information read our FAQs after clicking on the "Website" button.
Why doesn't DHL include duties and taxes in its delivery prices?
The Customs authorities in the destination country determine whether any duties and taxes are applicable when the parcel arrives. This is based on the information provided on the parcel label (or waybill) and Customs paperwork, such as the contents, declared value and weight.
Why is the receiver being asked to pay Custom duties and taxes?
Duties and taxes are charged by Customs in the destination country and the receiver in that country is responsible for paying them. For more information read our FAQs after clicking on the "Website" button.
Do I need to create Customs paperwork for my parcel?
If a parcel (non-document item) is being sent internationally (including to Europe), a Customs invoice is required. If a parcel is being sent nationally (within the UK and to the Channel Islands), a Customs invoice is not required.
If you are dropping off a parcel at a DHL Service Point, your Customs invoice will be printed in store, along with your parcel labels.
When you book a collection online, you will be prompted to complete Customs information and the invoice will print automatically with your parcel labels.
If you book with DHL Express by phone, our friendly Customer Service team will guide you through what paperwork is needed.
What are the parcel size and weight limits when dropping off a parcel at a DHL Service Point?
Click on the "Website" button for box size, weight and price information to send a parcel from a DHL Express Service Point.
How do I send a parcel with DHL Express if the weight exceeds 25kg.
If the weight of your parcel exceeds the maximum weight that you can send from a DHL Express Service Point, then consider sending your parcel by booking a courier collection online or by phoning Customer Service for a quote.
To view the size and price guide for sending a parcel from a DHL Express Service Point, click on the ""Website"" button.
Can I use my own packaging with DHL?
We can accept parcels in your own packaging when booking a courier collection online or by phone. We can also accept parcels in your own packaging at selected DHL Service Points that are designated DHL Express Service Centres (owned by DHL) where we have the capability to measure and weigh your parcel.
The rest of the drop off locations that are part of our DHL Service Point network do not have the capability to measure and weigh your parcel.
Click on the ""Website"" button and go to ""What you need to know to send from this location"" and click on ""DHL Express Service Centers"" for a full list of locations that all have weighing and measuring capability.
Do I need a printer to drop off my parcel at a DHL Service Point location?
No, you don't need a printer to send a parcel from a DHL Express Service Point location.
To save time in store, complete your details online and take the confirmation number with you when dropping off your parcel.
Just click on the ""Website"" button and then click on ""Complete parcel details online"".
What happens if no one is available to receive my parcel?
If there is no one available to accept the parcel, our DHL Express courier will usually leave a calling card at the address informing the receiver that they have tried to deliver a parcel. The receiver can then either collect the parcel from their local DHL Express Service Point or arrange another delivery. If they arrange another delivery, this can be to an alternative address. Just search on Google for "DHL Express On Demand Delivery" and enter the parcel tracking number.
How do I insure my document or parcel and what will I be charged?
Click on the "Website" button to see if shipment protection is available from this location and read the FAQs on that page for details on how to insure your parcel and what the charge will be. Some restrictions and limitations may apply depending on the destination and contents of the parcel or document.
Are transit times slower from a DHL Service Point?
Transit times are the same for all our services. However, if the DHL Express courier has already made their daily collection from the DHL Express Service Point store, your parcel will not depart until the next time he comes around to collect again, usually the next day. While many of our locations are open seven days a week for dropping parcels off, our couriers only collect Monday to Friday (excluding bank holidays).
Our transit times apply from the day the courier collects your parcel from the DHL Service Point location. Click on the "Website" button for the latest drop off time at this DHL Express Service Point to make sure your parcel is collected by the courier on the same day collection.
What payment options does DHL offer?
Click on the "Website" button to see the payment options at this DHL Express Service Point location under "Payments accepted".
What is DHL Express' approach to sustainability, and what specific initiatives are available to customers?
Click on the "Website" button to read the FAQs for details on DHL Express' sustainability approach.
What services does DHL Express Service Point (Biz + Stationary) offer?
DHL Express provides a fast, secure courier service for sending letters and parcels within the UK and internationally to over 220 countries. Free packaging is available at the store, and no weighing or measuring is required for sending parcels.
Do I need an account to send a parcel via DHL Express Service Point?
No account is required to send a parcel. You can drop off your parcel at the DHL Express Service Point or book a collection online or by phone. However, frequent international senders may benefit from opening a DHL account.
What are the opening hours of DHL Express Service Point (Biz + Stationary) in Gloucester?
The service point is open Monday to Friday from 9:00 AM to 5:30 PM, and on Saturdays from 9:00 AM to 5:00 PM. It is closed on Sundays.
What payment options are accepted at this DHL Express location?
This DHL Express Service Point accepts payment by cash, Maestro, MasterCard, and Visa.
How can I track my DHL parcel sent from this location?
You can track your parcel online, via WhatsApp chat, or by phone. Visit the DHL website linked on their profile and use the 'Track a parcel' feature for real-time updates.
Do I need to bring my own packaging or printer when sending a parcel here?
Free packaging including envelopes and boxes is available at this location, so you don’t need to bring your own. Also, you do not need a printer; completing your parcel details online and bringing the confirmation number will save time in store.
Are there nearby places where I can buy office supplies or stationery to prepare my shipment?
Yes, nearby you can find Biz+, and Biz Plus Stationery, which offer office supplies and stationery. These locations are convenient if you need additional packaging materials or supplies before dropping off your parcel.
What dining options are available near DHL Express Service Point (Biz + Stationary) for customers who may want to eat before or after their visit?
Frankie & Benny’s restaurant and cafe is nearby, providing a convenient place to enjoy a meal or coffee before or after your visit to the DHL Service Point.
If I need car hire or travel services near this DHL Express location, what options do I have?
Nearby Hertz Car Hire on St. Oswalds Road offers vehicle rentals, and Hertz Car Sales Gloucester is available if you are looking to purchase a used car. These services are convenient for customers needing transportation options.
Is the DHL Express Service Point in Gloucester wheelchair accessible?
According to available information, this location does not have a wheelchair accessible entrance.
Brand Certified Facts from DHL Express Service Point (Biz + Stationary)
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Certified May 24, 2026Yext Knowledge Graph
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