Brand Certified
Whitley Road Post Office
2.4(113 reviews)
Certified by Whitley Road Post Office • May 24, 2026
Business Details
205 Whitley Road, Whitley Bay, Tyne and Wear
NE26 2SY, United Kingdom
Certified by Whitley Road Post Office • May 24, 2026
+44 3457 223344
Certified by Whitley Road Post Office • May 24, 2026
https://www.postoffice.co.uk/branch-finder/5573297/whitley-bay?campaignid=gmb~bf~5573297~google~na~05022025
Certified by Whitley Road Post Office • May 24, 2026
About
Certified by Whitley Road Post Office • May 24, 2026
Post OfficeBankBusiness Banking Services
Location
Certified by Whitley Road Post Office • May 24, 2026
Whitley Road Post Office
205 Whitley Road, Whitley Bay, Tyne and Wear
NE26 2SY, United Kingdom
Hours
Certified by Whitley Road Post Office • May 24, 2026
Monday9:00 AM - 5:30 PM
Tuesday9:00 AM - 5:30 PM
Wednesday9:00 AM - 5:30 PM
Thursday9:00 AM - 5:30 PM
Friday9:00 AM - 5:30 PM
SaturdayClosed
SundayClosed
Reviews
2.4
113 reviews
5 stars
37
4 stars1
3 stars1
2 stars
4
1 star
70
- ABAlison Bell4 days ago2.0A really terrible post office. Seldom open when it should be and, even when it is, the service etc. makes you wish you hadn’t bothered. Strongly recommend going to Whitley Lodge instead as the team there are lovely.
- SBSamuel BywaterApr 30, 20261.0Didn’t see the reviews beforehand, but I can confirm what others have said. The customer service was shockingly unprofessional and condescending throughout. I left feeling uneasy just posting a parcel. Avoid if you want a straightforward, stress-free experience.
- SSSanju SomanApr 7, 20261.0Whitley Bay Post Office — Worst Place on the Coast. Rude staff. Not going there again.
- ABAndrew BalesApr 2, 20261.0Awful experience today. I went in to deposit coins and was made to feel as though I was doing something wrong. The member of staff serving me was unhelpful and came across as rude throughout. There was also another person in the Post Office, not behind the counter, who appeared to be connected to the branch. She was wandering around and stood behind me while I was being served, and I could hear her sniggering, which felt very uncomfortable and unprofessional. Overall, a really unpleasant experience. I won’t be returning.
- FRFlorence RobinsonMar 17, 20261.0Rude unhelpful staff at Whitley Bay PO. They even stand outside having a vape during there lunch break! Recommend St Georges Road Cullercoats PO, staff are efficient & so helpful.
Frequently Asked Questions About Whitley Road Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What are the opening hours of Whitley Road Post Office?
Whitley Road Post Office is open Monday to Friday from 9:00 AM to 1:00 PM and 1:30 PM to 5:30 PM. It is closed on Saturdays and Sundays.
Which payment methods are accepted at Whitley Road Post Office?
Whitley Road Post Office accepts American Express, Android Pay, Apple Pay, Cash, Maestro, Mastercard, and Visa payments.
Can I pick up my parcel at Whitley Road Post Office?
Yes, Whitley Road Post Office offers in-store pickup services.
How can I deposit a cheque at Whitley Road Post Office?
To deposit a cheque, bring the cheque, a completed deposit slip from your bank, and a cheque deposit envelope (available at the branch or from your bank). Hand the sealed envelope to the Post Office and keep the receipt.
Does Whitley Road Post Office charge fees for cash withdrawals?
No, there are no charges for cash withdrawals at the counter, though your bank may charge fees. Please check with your bank directly.
What is the Change Giving service at Whitley Road Post Office?
The Change Giving service allows business banking customers to exchange cash for coins. Eligibility depends on your bank and requires signing up. Contact your bank for details.
Where is Whitley Road Post Office located?
It is located at 205 Whitley Road, Whitley Bay, Tyne and Wear, NE26 2SY, United Kingdom.
Are there nearby places for dining around Whitley Road Post Office?
Yes, nearby dining options include Second Bite at Novocastrians (cafe/restaurant), Horticulture - Cafe Bar Restaurant, Ujala Tandoori (Indian restaurant), Red Coral Chop Suey House (Chinese restaurant), Yangtze River (Chinese/Asian restaurant), and Whitley Bay Tandoori (Indian restaurant).
How can I reach Whitley Road Post Office if I am new to the area?
Whitley Road Post Office is located on Whitley Road in Whitley Bay. Nearby landmarks include Hunter Aesthetics medical spa and Post Office Travel Money currency exchange, which can help you locate the area.
Are there any nearby services related to banking or employment near Whitley Road Post Office?
Yes, nearby banking and employment services include Hunter North (employment agency) and Recruito (telecommunications and business services).
Brand Certified Facts from Whitley Road Post Office
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Certified May 24, 2026Yext Knowledge Graph
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