Brand Certified
Castletown Post Office
4.6(24 reviews)
Certified by Castletown Post Office • May 24, 2026
Business Details
35 Ethel Terrace, Sunderland, Tyne and Wear
SR5 3BQ, United Kingdom
Certified by Castletown Post Office • May 24, 2026
+44 1915 490049
Certified by Castletown Post Office • May 24, 2026
https://www.postoffice.co.uk/branch-finder/1523430/castletown?campaignid=gmb~bf~1523430~google~na~05022025
Certified by Castletown Post Office • May 24, 2026
About
Certified by Castletown Post Office • May 24, 2026
Post OfficeBankBusiness Banking Services
With over 11,500 branches the Post Office is the biggest UK retail network, with more branches than all banks and building societies combined. The Post Office provides services central to peoples’ everyday lives; We offer the UK’s largest fee free cash withdrawal network through our 11,500 branches and over 2000 ATMs and 99% of UK bank customers can access their accounts at the Post Office. We provide financial services including savings, insurance, loans, mortgages and credit cards; Government services; telephony; foreign currency; travel insurance and mail services. Post Offices branches remain highly valued and trusted, and are the focal point of many communities.
Location
Certified by Castletown Post Office • May 24, 2026
Castletown Post Office
35 Ethel Terrace, Sunderland, Tyne and Wear
SR5 3BQ, United Kingdom
Hours
Certified by Castletown Post Office • May 24, 2026
Monday8:30 AM - 5:30 PM
Tuesday8:30 AM - 5:30 PM
Wednesday8:30 AM - 5:30 PM
Thursday8:30 AM - 5:30 PM
Friday9:00 AM - 5:30 PM
Saturday9:00 AM - 12:30 PM
SundayClosed
Reviews
4.6
24 reviews
5 stars
20
4 stars
1
3 stars
2
2 stars0
1 star
1
- SDSandra DevineJan 21, 20265.0First class service always helpful and polite
- MBmaureen barnettDec 11, 20255.0Great service from Sandi today ,thankyou for all your help sending parcel back ,I am so grateful for your help x
- ARAli reza RahvarehOct 9, 20255.0Nice people 🙏🙏🙏
- ISIan ScottOct 9, 20255.0Great friendly service. Handy to do your essentials
Frequently Asked Questions About Castletown Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What are the opening hours of Castletown Post Office?
Castletown Post Office is open Monday to Thursday from 8:30 AM to 5:30 PM, Friday from 9:00 AM to 5:30 PM, and Saturday from 9:00 AM to 12:30 PM. It is closed on Sundays.
Can I withdraw cash at Castletown Post Office without extra charges?
No charges are taken at the Post Office counter for cash withdrawals, but some banks may charge fees. It's best to check with your bank directly.
How can I deposit a cheque at Castletown Post Office?
Bring the cheque, a completed deposit slip from your bank if applicable, and a cheque deposit envelope for your bank to the branch. The Post Office will provide a receipt for your deposit.
What payment methods are accepted at Castletown Post Office?
Castletown Post Office accepts payments via American Express, Android Pay, Apple Pay, Cash, Maestro, MasterCard, and Visa.
Does Castletown Post Office offer in-store pickup services?
Yes, Castletown Post Office offers in-store pickup services.
What services does Castletown Post Office provide besides mail?
The Post Office offers financial services including savings, insurance, loans, mortgages, credit cards; government services; telephony; foreign currency; travel insurance; and mail services.
What is the Change Giving service at Castletown Post Office?
The Change Giving service allows business banking customers to exchange cash for coins at the Post Office, available with selected banks.
Are there nearby currency exchange services close to Castletown Post Office?
Yes, Post Office Travel Money offers currency exchange services nearby, useful for customers needing foreign currency before or after visiting the Post Office.
Where can I grab a quick meal close to Castletown Post Office?
You can visit Solo Pizza or Master Fry Pizza & Grill nearby for fast food and pizza options before or after your visit.
Are there any nearby shops or convenience stores to Castletown Post Office?
Yes, nearby stores include McColl's supermarket and Castle Town convenience store, perfect for running errands alongside your Post Office visit.
Brand Certified Facts from Castletown Post Office
This information is certified by Castletown Post Office and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 24, 2026Yext Knowledge Graph
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