Certified by Newcastle upon Tyne Post Office • May 24, 2026
Monday9:00 AM - 5:30 PM
Tuesday9:00 AM - 5:30 PM
Wednesday9:00 AM - 5:30 PM
Thursday9:00 AM - 5:30 PM
Friday9:00 AM - 5:30 PM
Saturday9:00 AM - 5:30 PM
Sunday11:00 AM - 3:00 PM
Reviews
3.4
79 reviews
5 stars
34
4 stars
13
3 stars
4
2 stars
4
1 star
24
JJ
J
May 19, 2026
3.0
Expensive if boxes or packaging is needed. Helpful staff. Accessible entrance, lift at the back of ground floor store. Post office is on the first floor. The lift is a little scary, the door judders as it shuts.
BJ
Barry Johnson
May 16, 2026
1.0
I paid for the post office to check my daughter’s first passport application. They wrote on it, I MAY need additional supporting documents. They did not know. That was wrong. The post office worker did not know what she was doing. It was a mess. I paid for a checking service not for comments to be wrote on the passport application form and wrongly and sent to the passport office that caused the passport office a lot of confusion. They got that wrong which led to a long delay and I had to make a personal intervention with the passport office to sort out the mess created by the post office. Once I corrected the mess/mistake we eventually got the passport. I don’t recommend the post office checking service. Do it yourself you will make a better job. Just follow the form.
TW
Thomas Wallace
Apr 22, 2026
4.0
It was OK
MF
Mark Fillingham
Feb 21, 2025
1.0
Sadly yet another post office which is chronically and severely understaffed. Avoid unless you're happy wasting loads of time in a queue which goes nowhere!
AS
Alakananda S
Apr 19, 2023
5.0
Great post office, I always get my work done super quick. Somewhat understaffed but the staff make it work very well!
Frequently Asked Questions About Newcastle upon Tyne Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What are the opening hours of Newcastle upon Tyne Post Office?
The Post Office is open Monday to Saturday from 9:00 to 17:30 and on Sundays from 11:00 to 15:00.
What payment options are accepted at Newcastle upon Tyne Post Office?
Payments can be made using American Express, Android Pay, Apple Pay, Cash, Maestro, Mastercard, and Visa.
Can I withdraw cash at the Newcastle upon Tyne Post Office?
You can withdraw cash subject to any limits set by your bank. Contact your bank to confirm your specific withdrawal limits.
Does the Newcastle upon Tyne Post Office charge fees for cash withdrawals?
No, the Post Office does not charge for cash withdrawals, but some banks may charge. Please check with your bank directly.
How can I deposit a cheque at Newcastle upon Tyne Post Office?
Bring the cheque, a completed deposit slip from your bank if applicable, and a cheque deposit envelope to the branch. The staff will provide a receipt for your deposit.
What is the Change Giving service at Newcastle upon Tyne Post Office?
Business banking customers can exchange cash for coins using the Change Giving or Change Giving “Lite” services with selected banks at this Post Office.
Is Newcastle upon Tyne Post Office open on Sundays?
Yes, it is open from 11:00 to 15:00 on Sundays.
Which nearby shops can I visit after my transaction at Newcastle upon Tyne Post Office?
Nearby you can visit shops like Greggs for bakery items, WHSmith for books and stationery, and Flannels for clothing and fashion accessories.
Are there any cafes near Newcastle upon Tyne Post Office for a quick coffee or meal?
Yes, you can visit Café 21 Fenwick Newcastle or Pret A Manger for coffee, sandwiches, and light meals after your visit to the Post Office.
What nearby transportation or service locations can help me reach Newcastle upon Tyne Post Office?
As it is located centrally on Northumberland Street, nearby landmarks include other Post Offices and prominent retail stores such as Sports Direct and Topshop which can help you orient yourself.
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