Brand Certified
Benton Estate Post Office
2.4(15 reviews)
Certified by Benton Estate Post Office • May 24, 2026
Business Details
Unit 2 The Boulevard, Newcastle upon Tyne, Tyne and Wear
NE12 8GA, United Kingdom
Certified by Benton Estate Post Office • May 24, 2026
+44 1912 668148
Certified by Benton Estate Post Office • May 24, 2026
https://www.postoffice.co.uk/branch-finder/3193292/benton-estate?campaignid=gmb~bf~3193292~google~na~05022025
Certified by Benton Estate Post Office • May 24, 2026
About
Certified by Benton Estate Post Office • May 24, 2026
Post OfficeBankBusiness Banking Services
With over 11,500 branches the Post Office is the biggest UK retail network, with more branches than all banks and building societies combined. The Post Office provides services central to peoples’ everyday lives; We offer the UK’s largest fee free cash withdrawal network through our 11,500 branches and over 2000 ATMs and 99% of UK bank customers can access their accounts at the Post Office. We provide financial services including savings, insurance, loans, mortgages and credit cards; Government services; telephony; foreign currency; travel insurance and mail services. Post Offices branches remain highly valued and trusted, and are the focal point of many communities.
Location
Certified by Benton Estate Post Office • May 24, 2026
Benton Estate Post Office
Unit 2 The Boulevard, Newcastle upon Tyne, Tyne and Wear
NE12 8GA, United Kingdom
Hours
Certified by Benton Estate Post Office • May 24, 2026
Monday9:00 AM - 5:30 PM
Tuesday9:00 AM - 5:30 PM
Wednesday9:00 AM - 5:30 PM
Thursday9:00 AM - 5:30 PM
Friday9:00 AM - 5:30 PM
Saturday9:00 AM - 2:00 PM
SundayClosed
Reviews
2.4
15 reviews
5 stars
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1 star
8
- BRBecky RobinsonApr 1, 20261.0Not very friendly or helpful staff, they loose your return parcels and don’t bother helping you track where they are/ make a claim. I’ve lost £200 due to this. This royal mail shop lost my returns parcel that was supposed to get returned to the company’s return location, via tracking label. I went back to this office to see if they could help confirm a weight of the parcel that was sent as that was the only detail i needed and she refused to help, she wouldn’t even provide me with a copy of the receipt which would have been on the system I would think. I explained all the details, the date i sent it / what company/ the QR code etc, to try and help, and I explained my receipt had something spilt on it so i had to dispose of it before the parcel was declared by the company as “missing” Absolutely no help or details offered even though they lost the parcel and now the parcel is lost and I have lost over £200 as no one will help me. Takes a lot for me to leave a bad review anywhere but very disappointed how unhelpful the staff were when I was polite and explained everything and provided as many details as possible
- DDDianaMar 13, 20262.00 professionalism
- RRReviewsDec 30, 20251.0Couldn’t be worst both staff & service …
- MPMikey PeekNov 16, 20221.0The shop is great but the ladies In the post office are rude jobsworths who would rather inconvenience you and waste your lunch break by being pedantic about things I know for a fact other post offices can do for customers. They need training and to realise its not the 70s anymore.
Frequently Asked Questions About Benton Estate Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
Brand Certified Facts from Benton Estate Post Office
This information is certified by Benton Estate Post Office and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 24, 2026Yext Knowledge Graph
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- Hours of operation
- Phone number
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