Brand Certified
Hetton Road Post Office
2.8(22 reviews)
Certified by Hetton Road Post Office • May 24, 2026
Business Details
27 Hetton Road, Houghton-le-Spring, Tyne and Wear
DH5 8JP, United Kingdom
Certified by Hetton Road Post Office • May 24, 2026
+44 1915 841079
Certified by Hetton Road Post Office • May 24, 2026
https://www.postoffice.co.uk/branch-finder/0034584/hetton-road?campaignid=gmb~bf~34584~google~na~05022025
Certified by Hetton Road Post Office • May 24, 2026
About
Certified by Hetton Road Post Office • May 24, 2026
Post OfficeBankBusiness Banking Services
Location
Certified by Hetton Road Post Office • May 24, 2026
Hetton Road Post Office
27 Hetton Road, Houghton-le-Spring, Tyne and Wear
DH5 8JP, United Kingdom
Hours
Certified by Hetton Road Post Office • May 24, 2026
Monday8:00 AM - 6:00 PM
Tuesday8:00 AM - 6:00 PM
Wednesday8:00 AM - 6:00 PM
Thursday8:00 AM - 6:00 PM
Friday8:00 AM - 6:00 PM
Saturday8:00 AM - 6:00 PM
Sunday9:00 AM - 2:00 PM
Reviews
2.8
22 reviews
5 stars
8
4 stars
1
3 stars
2
2 stars0
1 star
11
- HBHelen Wilkinson (Belle)Apr 10, 20265.0Friendly staff only to happy to help .
- KBKaleb BrassApr 4, 20261.0Absolutely useless!
- UBUnknown BeavsJan 2, 20265.0Good fast service and decent deals.
- LTLiam ThompsonDec 17, 20251.0The rude man told me I had to wait for my parcel and come back in a hour cause he wasn’t ready and it delayed me getting a really important item. Every time I go in there is some form of issue or rudeness. It’s an actual endurance having to deal with him to the point where I’d rather go to a different shop or walk further to a post office - I wouldn’t feel confident having my post in his hands
- SSStacey SutherlandDec 12, 20253.0Not always the most approachable place to be, but, easy enough to get things sent off and withdraw cash.
Frequently Asked Questions About Hetton Road Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What are the opening hours of Hetton Road Post Office?
The Hetton Road Post Office is open Monday to Saturday from 8:00 AM to 6:00 PM, and on Sundays from 9:00 AM to 2:00 PM.
Can I make cash withdrawals at Hetton Road Post Office, and are there fees?
Yes, you can withdraw cash at the Post Office counter, but the withdrawal limits depend on your bank's policies. There are no charges taken by the Post Office, but your bank may charge fees. Please check with your bank for details.
How do I deposit a cheque at Hetton Road Post Office?
To deposit a cheque, bring the cheque, a completed deposit slip from your bank if required, and a cheque deposit envelope to the branch. Hand over the sealed envelope at the counter and keep the receipt. Do not enclose cash.
Does Hetton Road Post Office support in-store pickup services?
Yes, Hetton Road Post Office offers in-store pickup services for certain products and parcels.
What payment options are accepted at Hetton Road Post Office?
Accepted payment methods include American Express, Android Pay, Apple Pay, Cash, Maestro, MasterCard, and Visa.
What is the Post Office Change Giving service available at Hetton Road Post Office?
The Change Giving service allows business banking customers to exchange cash for coins at the Post Office with selected banks. If you're not registered, contact your bank to sign up and nominate this branch for change services.
What nearby places can I visit around Hetton Road Post Office?
Nearby places include Premier convenience store for quick shopping, Marston's pub and Burn Inn restaurant for dining, and Bethany Church for religious services. These can be convenient to visit before or after your Post Office trip.
Are there any healthcare services near Hetton Road Post Office?
Yes, Houghton Day Unit medical center is nearby if you need healthcare services during your visit to the area.
Where can I find parcel shipping services near Hetton Road Post Office?
Besides Hetton Road Post Office itself, the Post Office-Hetton Road shipping center and Evri ParcelShop are nearby options for shipping and mailing services.
Are there community or recreational places near Hetton Road Post Office?
Yes, Houghton-le-Spring YMCA community center and Lightning Disco & Entertainment dance club are nearby for community activities and entertainment.
Brand Certified Facts from Hetton Road Post Office
This information is certified by Hetton Road Post Office and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 24, 2026Yext Knowledge Graph
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