Brand Certified
Kew Garden Post Office
1.5(268 reviews)
Certified by Kew Garden Post Office • May 24, 2026
Business Details
4 Royal Parade, Richmond, Surrey
TW9 3QD, United Kingdom
Certified by Kew Garden Post Office • May 24, 2026
+44 2089 403700
Certified by Kew Garden Post Office • May 24, 2026
https://www.postoffice.co.uk/branch-finder/
Certified by Kew Garden Post Office • May 24, 2026
About
Certified by Kew Garden Post Office • May 24, 2026
Post OfficeBankBusiness Banking Services
Location
Certified by Kew Garden Post Office • May 24, 2026
Hours
Certified by Kew Garden Post Office • May 24, 2026
MondayClosed
TuesdayClosed
WednesdayClosed
ThursdayClosed
FridayClosed
SaturdayClosed
SundayClosed
Reviews
1.5
268 reviews
5 stars
24
4 stars
7
3 stars4
2 stars4
1 star
229
- XXxm7xkkFeb 10, 20261.0Went there today, reviews definitely are on point. Awful attitude. Never visiting again
- CHClaudia HJan 26, 20261.0Don’t waste your time going here, no matter how convenient it may be, the man behind the counter is always unprofessional, unhelpful and rude. I had a parcel to return with only two small dresses in a box that was 40cmx30cmx10cm in dimension and he flatly refused to take it, saying he had no room to store it. I said it would fit easily in one of the postal sacks but he said he had no space. I said I wanted it sent that day special delivery so it dis not need storing but he would not agree. The shop is also only open between the hours of 10:30am to 2:30pm.which is totally pointless to many customers.
- KSkarzan sheriefJan 8, 20261.0Today 8th of Jan 26,I was trying to send a parcel to UK address but the staff member at the counter spoke to me in a dismissive and rude manner. Their tone and response were unprofessional and made the interaction very uncomfortable. I expect respectful service and hope this feedback helps improve customer interaction.
- LPLiddy PowellDec 18, 20251.0Consistently rude and unhelpful. Have been refused service because a pair of shoes was too big for them to store, even though it fit in (only half full) the delivery bag and I could see plenty of room for them to sit in the shop for one day. So glad I'm moving out of the area so I don't have to rely on this post office ever again.
- LDLD DixonDec 12, 20255.0Very surprised and sad to read some of the reviews as my own experience has been completely positive. I find the owners charming and helpful. For example they recently went above and beyond to kindly assist me with producing a last minute package for next day delivery. Their young grandson even helped to serve me with stationery purchases, which was delightful. I choose to use this post office above all others. It has crossed my mind that the proprietors may wish to retire, which might be why the opening hours are restricted but rather hope they do not yet, as I'll miss them and Kew will lose a valued asset.
Frequently Asked Questions About Kew Garden Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What are the opening hours of Kew Garden Post Office?
Kew Garden Post Office is open Monday to Friday from 10:30 to 14:30 and closed on Saturdays and Sundays.
Can I withdraw cash at Kew Garden Post Office and are there any charges?
You can withdraw cash at the Post Office counter subject to your bank's withdrawal limits. The Post Office does not charge for cash withdrawals, but your bank may. Please check with your bank for details.
What payment methods are accepted at Kew Garden Post Office?
Kew Garden Post Office accepts American Express, Android Pay, Apple Pay, Cash, Maestro, MasterCard, and Visa payments.
Does Kew Garden Post Office offer in-store pickup services?
Yes, Kew Garden Post Office provides in-store pickup as part of their pickup and delivery services.
How can I deposit a cheque at Kew Garden Post Office?
To deposit a cheque, bring the cheque, a deposit slip from your bank if applicable, and a cheque deposit envelope for your bank. Hand over the sealed envelope at the Post Office to receive a receipt.
What is the Change Giving service at Kew Garden Post Office?
The Change Giving service allows business banking customers to exchange cash for coins at the Post Office with selected banks. There is also a 'Lite' version of this service.
Are there other Post Offices near Kew Garden Post Office?
Yes, nearby Post Offices include Royal Parade Post Office, Kew Village Post Office, and several others, which customers can visit if needed.
Where can I exchange currency near Kew Garden Post Office?
Post Office Travel Money is nearby and offers currency exchange services, convenient if you need foreign currency before or after visiting Kew Garden Post Office.
Are there places to eat near Kew Garden Post Office?
Yes, nearby dining options include Cafe Torelli, Antipodea Kew, Ma Cuisine, and Pizza Express, where you can enjoy a meal or coffee before or after your visit.
What other services can I find near Kew Garden Post Office?
Nearby services include Western Union for financial services, Realeyes The Eye Clinic and Eyekew for optometry, and Gardens Dental Centre for dental care, among others.
Brand Certified Facts from Kew Garden Post Office
This information is certified by Kew Garden Post Office and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 24, 2026Yext Knowledge Graph
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