Today i went to deposit cash . There is a young lady . At first I gave her £150 by cash transfer for that. She took the money inside the room and takes long time and then came back outside saying, ‘There’s only £130, count it yourself.’ Obviously it would show £130 after she took it inside and did whatever there. But why did she need to take it inside to count it? Shouldn’t she have counted it at the front desk? Only 130 was deposited. Worst experience ever .
DP
David Payne
May 7, 2026
5.0
You must try to get up early on a Saturday and go within the first hour of opening. If you do, zero queue!! The staff here always try their best, but sometimes are overwhelmed with the numbers of customers. Keep going team, your efforts are noticed.
FF
Frances
Apr 9, 2026
1.0
Make sure you have something to read 🙄 the most painful slow service you can imagine
AK
Alex Kennedy
Apr 8, 2026
5.0
I attended the post office on the afternoon of 8th April 2026 because I wanted to send a parcel to my Mother who lives in Canada. I am quite a shy person and this often makes it difficult to interact with others. The young lady who assisted me was just lovely. She explained the various prices contingent upon how fast it would take to arrive in Canada. I was just really nervous because my Mother is over 85 years old and I just wanted to ensure that everything was done correctly.
I just really want to thank her for her patience and understanding. It is nice to see someone with such high levels of compassion.
YK
Y K
Mar 14, 2026
1.0
The staff are nice, but obviously very low on people. Make sure you’re ready with patience and at least 15 to 20 minutes waiting times. Baba the very worst post office experiences I’ve ever had.
Frequently Asked Questions About Guildford Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What services does Guildford Post Office provide?
Guildford Post Office offers quality postal processing, ID verification, passport check and send, and travel money exchange services.
What are the opening hours of Guildford Post Office?
Guildford Post Office is open Monday to Saturday from 8:30 AM to 6:00 PM, and Sunday from 11:00 AM to 3:00 PM.
Can I withdraw cash at Guildford Post Office and are there any charges?
You can withdraw cash subject to your bank's withdrawal limits. No charges are taken by the Post Office, but your bank may charge; please contact your bank for details.
How do I deposit a cheque at Guildford Post Office?
Bring the cheque, a completed deposit slip if required, and a cheque deposit envelope from your bank to the branch. Hand the sealed envelope to the Post Office to receive a receipt.
What is the Change Giving service at Guildford Post Office?
Change Giving service allows business banking customers to exchange cash for coins at the Post Office with selected banks. Registration with your bank is required.
What payment options are accepted at Guildford Post Office?
Guildford Post Office accepts American Express, Android Pay, Apple Pay, Cash, Maestro, MasterCard, and Visa payments.
Does Guildford Post Office offer in-store pickup?
Yes, Guildford Post Office offers in-store pickup service.
Which coffee shops are near Guildford Post Office for a quick break?
Nearby coffee shops include Costa Coffee, Caffè Nero, and Joe & The Juice, perfect for a quick break before or after your visit.
Where can I find mobile phone services near Guildford Post Office?
You can visit Nokia Retail, iFix Gadgets, Connect 2 Mobile Ltd., IMobile Guildford, or Vodafone for mobile phone sales, repairs, and services nearby.
What nearby stores offer clothing and fashion accessories around Guildford Post Office?
Nearby clothing and fashion stores include Monsoon, Gap, River Island, Charlotte Wikke Ltd., and Accessorize for various fashion and accessory needs.
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