Brand Certified
Poole Road Post Office
3.3(60 reviews)
Certified by Poole Road Post Office • May 24, 2026
Business Details
53 Poole Road, Epsom, Surrey
KT19 9SQ, United Kingdom
Certified by Poole Road Post Office • May 24, 2026
+44 2083 938700
Certified by Poole Road Post Office • May 24, 2026
https://www.postoffice.co.uk/branch-finder/1520237/poole-road?campaignid=gmb~bf~1520237~google~na~05022025
Certified by Poole Road Post Office • May 24, 2026
About
Certified by Poole Road Post Office • May 24, 2026
Post OfficeBankBusiness Banking Services
With over 11,500 branches the Post Office is the biggest UK retail network, with more branches than all banks and building societies combined. The Post Office provides services central to peoples’ everyday lives; We offer the UK’s largest fee free cash withdrawal network through our 11,500 branches and over 2000 ATMs and 99% of UK bank customers can access their accounts at the Post Office. We provide financial services including savings, insurance, loans, mortgages and credit cards; Government services; telephony; foreign currency; travel insurance and mail services. Post Offices branches remain highly valued and trusted, and are the focal point of many communities.
Location
Certified by Poole Road Post Office • May 24, 2026
Hours
Certified by Poole Road Post Office • May 24, 2026
Monday8:00 AM - 9:00 PM
Tuesday8:00 AM - 9:00 PM
Wednesday8:00 AM - 9:00 PM
Thursday8:00 AM - 9:00 PM
Friday8:00 AM - 9:00 PM
Saturday8:00 AM - 9:00 PM
SundayClosed
Reviews
3.3
60 reviews
5 stars
29
4 stars
6
3 stars
1
2 stars0
1 star
24
- KTKi TApr 23, 20261.0If I could give this place 0 stars, I would. The customer service is absolutely terrible—unhelpful, dismissive, and clearly lacking basic knowledge of how to do their job. There are constant issues with the system, and staff don’t seem to know how to log or resolve anything properly. I would strongly advise against using this location for parcel pick-up. Even when customers provide QR proof of drop-off, they refuse to acknowledge parcels have been received, which is incredibly frustrating and unprofessional. Overall, a complete waste of time. Save yourself the hassle and take your custom elsewhere.
- DMDj MatinApr 7, 20261.0Tried to collect my parcel and this guy behind the counter, kept declining when I had all the proof to collect it.
- TDThe DiddlerFeb 26, 20261.0Dropped a parcel off last week to return, I was woke I would get an email for confirmation, however I didn’t get one so I went back in the shop to ask the guy to scan code again or give me the parcel back as it is not confirmed. I have been going back and fourth with Amazon to get my refund as the item hasn’t been returned to Amazon!
- MMMJan 22, 20261.0Like others, dont bother if you have an Amazon return or need anything from their Post office. Each time there is something wrong with something and its always something different. Dont waste your time.
- BDBrian DamageJan 5, 20265.0This is the best Post Office that I have been to. The staff especially the young lady are, friendly, professional and nothing is to much trouble, and for me it is my first choice Post Office to post my items. Thank you for this excellent service.
Frequently Asked Questions About Poole Road Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
Brand Certified Facts from Poole Road Post Office
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Certified May 24, 2026Yext Knowledge Graph
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