absolutely lovely post office with amazing opening times!! after having a negative experience at the west wickham branch this was refreshing. i must highlight the excellent customer service from john also
JK
Joe Kelly
Feb 18, 2024
5.0
A small store, but a diamond! Very possibly the best Post Office ever. Amazingly helpful and pleasant staff. I leave feeling better! Thank you .
JL
Jess Lines
May 17, 2023
5.0
Such friendly, helpful staff - excellent customer service.
KM
Kirsty May
Aug 10, 2020
5.0
The best service & post office knowledge ever. Love these guys! Definitely recommend
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What are the opening hours of the Post Office on weekdays?
The Post Office is open Monday to Friday from 6:00 AM to 10:00 PM.
Can I withdraw cash at the Post Office and are there any charges?
You can withdraw cash at the Post Office, but the amount depends on your bank's withdrawal limits. The Post Office does not charge for withdrawals, though your bank might. Please check with your bank directly.
How do I deposit a cheque at the Post Office?
To deposit a cheque, bring the cheque, a completed deposit slip from your bank if applicable, and a cheque deposit envelope. Hand the sealed envelope to the Post Office for a receipt. Do not include cash inside.
What payment options are accepted at the Post Office?
The Post Office accepts American Express, Android Pay, Apple Pay, cash, Maestro, Mastercard, and Visa payments.
Does the Post Office offer in-store pickup services?
Yes, the Post Office provides in-store pickup services.
What is the Post Office Change Giving service?
The Change Giving service allows business banking customers to exchange cash for coins at the Post Office with selected banks.
Are there any nearby convenience stores if I want to grab snacks or essentials near the Post Office?
Yes, Broom Road Food & Wine and Chaasi Mini Market are nearby convenience stores where you can shop for snacks and essentials.
What nearby dining options are available around the Post Office?
Nearby restaurants include Shahi Dawat (Indian cuisine), K P S (fish and chips), The Apple Tree (pub and bar), and Heidi's Cafe (coffee and smoothies).
Are there community centers near the Post Office where I could attend events or recreational activities?
Yes, Shirley Community Centre and Shirley Youth & Community Centre are nearby venues offering community and recreational services.
How can I contact the Post Office for inquiries or services?
You can call the Post Office at +44 208 777 0919 or visit their website at https://www.postoffice.co.uk/branch-finder/071013x/broom-road?campaignid=gmb~bf~071013x~google~na~05022025.
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