Brand Certified
Old Coulsdon Post Office
2.5(31 reviews)
Certified by Old Coulsdon Post Office • May 24, 2026
Business Details
3 The Parade, Coulsdon, Surrey
CR5 1EH, United Kingdom
Certified by Old Coulsdon Post Office • May 24, 2026
+44 3457 223344
Certified by Old Coulsdon Post Office • May 24, 2026
https://www.postoffice.co.uk/branch-finder/1030132/old-coulsdon?campaignid=gmb~bf~1030132~google~na~05022025
Certified by Old Coulsdon Post Office • May 24, 2026
About
Certified by Old Coulsdon Post Office • May 24, 2026
Post OfficeBankBusiness Banking Services
Location
Certified by Old Coulsdon Post Office • May 24, 2026
Hours
Certified by Old Coulsdon Post Office • May 24, 2026
Monday7:00 AM - 10:00 PM
Tuesday7:00 AM - 10:00 PM
Wednesday7:00 AM - 10:00 PM
Thursday7:00 AM - 10:00 PM
Friday7:00 AM - 10:00 PM
Saturday7:00 AM - 10:00 PM
Sunday7:00 AM - 10:00 PM
Reviews
2.5
31 reviews
5 stars
8
4 stars
3
3 stars
2
2 stars
1
1 star
17
- TPTim Price-HarriesMar 29, 20261.0Not open Saturday afternoons or Sundays
- AGAshleigh GuerinMar 20, 20261.0The rudest possible woman in the post office. Ferocious. Older lady with black hair. Went online afterwards instead and found that she had also tried to overcharge me by £3 by assuming I wanted tracked with no option offered to choose how I send my package. Important to note that the shop staff are fabulous. She could certainly learn a few things about customer service from them.
- EVE VMDec 21, 20252.0It doesn't open on Sundays. Please update your details accordingly
- NEN EphDec 7, 20255.0Always friendly and helpful
- JHJen HMNov 29, 20251.0Not the most pleasant experience. Queues are often long as there is only one till available therefore you will have to wait. If you try to send a large parcel you will gleefully told you can’t leave it, and must take it elsewhere. Customer service is poor and I find the main clerk quite rude and abrupt. She has overcharged me many times based on parcel measurements, so I now I ensure I buy my postage online. It’s cheaper, and I can check the dimensions myself. To repeat other reviewers the post office opening times on google are incorrect. However the Old Coulsdon Village shop next door accept parcels up to 10pm when they close…every day of the week. You must buy the postage online beforehand. The gentlemen will then scan your QR codes, Royal Mail collect the parcels from them. They are so kind and helpful and go out of their way to help. After the post office has closed you can post Parcelforce parcels in Morrisons. Not all the gentlemen have been trained in this service so it’s probably worth asking BEFORE you bring your item in!
Frequently Asked Questions About Old Coulsdon Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What are the Old Coulsdon Post Office's opening hours?
The Old Coulsdon Post Office is open from 6:00 AM to 10:00 PM Monday to Friday, and from 7:00 AM to 10:00 PM on Saturdays and Sundays.
Where is the Old Coulsdon Post Office located?
It is located at 3 The Parade, Coulsdon Road, Coulsdon, Surrey, CR5 1EH, United Kingdom.
What payment methods are accepted at Old Coulsdon Post Office?
The Post Office accepts American Express, Android Pay, Apple Pay, Cash, Maestro, Mastercard, and Visa.
Can I withdraw cash at the Old Coulsdon Post Office and are there any charges?
Yes, you can withdraw cash at the counter depending on your bank's withdrawal limits. There are no charges taken at the Post Office, but some banks may charge—please check directly with your bank.
How do I deposit a cheque at the Old Coulsdon Post Office?
Bring your cheque, a completed deposit slip from your bank if needed, and a cheque deposit envelope for your bank (available at most Post Offices or from your bank). Hand over your sealed envelope to receive a receipt.
What is the Change Giving service at the Old Coulsdon Post Office?
If you're a business banking customer, you can exchange cash for coins at the Post Office with selected banks using the Change Giving and Change Giving “Lite” services.
Is in-store pickup available at Old Coulsdon Post Office?
Yes, the Post Office offers in-store pickup services.
What nearby convenience stores can I visit when at Old Coulsdon Post Office?
McColl's is a nearby convenience store and supermarket which also has ATMs, making it convenient for additional shopping or banking needs.
Are there nearby courier services around Old Coulsdon Post Office?
Yes, nearby courier options include Hermes ParcelShop and Evri ParcelShop which provide professional shipping and delivery services.
What nearby places can I visit for a meal or coffee before or after visiting the Post Office?
You can visit Whyatts Coffee Shop, Danny's fish & chips, Curry Leaf Coulsdon (Indian restaurant), The Tudor Rose pub, or The Aycorn Shoppe for dining and cafe experiences near the Old Coulsdon Post Office.
Brand Certified Facts from Old Coulsdon Post Office
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Certified May 24, 2026Yext Knowledge Graph
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