Send a letter from £1.25 and a small parcel from £4.19
Brand Certified
Primrose Post Office
3.6(14 reviews)
Certified by Primrose Post Office • Jun 14, 2026
Business Details
Norham Terrace,Primrose, Jarrow, STY
NE32 5QZ, United Kingdom
Certified by Primrose Post Office • Jun 14, 2026
+44 1914 897291
Certified by Primrose Post Office • Jun 14, 2026
https://www.postoffice.co.uk/branch-finder/313329x/primrose?campaignid=gmb~bf~313329x~google~na~05022025
Certified by Primrose Post Office • Jun 14, 2026
About
Certified by Primrose Post Office • Jun 14, 2026
Post OfficeBankBusiness Banking Services
Location
Certified by Primrose Post Office • Jun 14, 2026
Hours
Certified by Primrose Post Office • Jun 14, 2026
Monday6:00 AM - 10:00 PM
Tuesday6:00 AM - 10:00 PM
Wednesday6:00 AM - 10:00 PM
Thursday6:00 AM - 10:00 PM
Friday6:00 AM - 10:00 PM
Saturday7:00 AM - 10:00 PM
Sunday7:00 AM - 10:00 PM
Products & Services
1 list · 7 items
Reviews
3.6
14 reviews
5 stars
9
4 stars0
3 stars0
2 stars0
1 star
5
- CTCarly TaylorJun 7, 20261.0There’s always one reason or another why you can’t post a parcel here even though it’s advertised as open 6/7am-10pm. Today it was “she’s on her break” 🤦🏼♀️
- LWLaura-Louise WilsonMay 22, 20261.0Paid for my items and was informed my card declined, I tried paying again and it went through only to find once I left the store I was charged twice for my items. I went back in and asked for a receipt to which they claimed the don't give them out, however I asked for a print of it as I had been charged twice they said and they followed up with ‘we cant refund In store and that I had to call customer service.’ Customer service was confused why they couldn’t refund in store so I upheld a complaint, two weeks later I go back to the store to find they can now refund me but only if I had a receipt as without one there would be nothing to refund! - Good job I went back and demanded one as I wouldn’t have got my money back due to their error as they claim the till crashed and it wasn’t the first time it’s happened. I recommend everyone to ask for a receipt, despite them refusing to give them out. - staff always look miserable here and don't help pack your bag or smile.
- VGValerie GroverMar 11, 20265.0This is such a convenient store. Post Office part open at amazing hours. The staff I have dealt with are very pleasant and polite, special mention for Charlene and Jack, nothing too much trouble for them. Thankyou.
- JJJoeMar 10, 20261.0Very poor experience at the Morrisons Post Office. Lynsey was extremely rude and unprofessional. She was huffing and puffing, snatching items out of my hand, and even swore at me when asking me to put my parcel on the scales. She also complained about doing four people’s jobs on minimum wage. I understand work can be stressful, but taking it out on customers is unacceptable. Really disappointing customer service.
- LRLucille RylanceMar 3, 20265.02 of the staff are exceptionally nice on the post desk
Frequently Asked Questions About Primrose Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
Brand Certified Facts from Primrose Post Office
This information is certified by Primrose Post Office and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified June 14, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website