Send a letter from £1.25 and a small parcel from £4.19
Brand Certified
Trent Vale Post Office
3.6(100 reviews)
Certified by Trent Vale Post Office • Aug 16, 2026
Business Details
783 London Road, Stoke-on-Trent, STS
ST4 5NZ, United Kingdom
Certified by Trent Vale Post Office • Aug 16, 2026
+44 1782 848438
Certified by Trent Vale Post Office • Aug 16, 2026
https://www.postoffice.co.uk/branch-finder/2632381/trent-vale?campaignid=gmb~bf~2632381~google~na~05022025
Certified by Trent Vale Post Office • Aug 16, 2026
About
Certified by Trent Vale Post Office • Aug 16, 2026
Post OfficeBankBusiness Banking Services
Trent Vale Post Office is your one-stop shop for mail and parcels, travel money, identity services and banking. We offer multi-carrier parcel and mail services with Evri, DPD and Royal Mail. In branch you'll also find bill payments and top-ups, passport applications (Check & Send), document certification and identity verification, money transfer services and travel insurance.
Location
Certified by Trent Vale Post Office • Aug 16, 2026
Hours
Certified by Trent Vale Post Office • Aug 16, 2026
Monday9:00 AM - 5:30 PM
Tuesday9:00 AM - 5:30 PM
Wednesday9:00 AM - 5:30 PM
Thursday9:00 AM - 5:30 PM
Friday9:00 AM - 5:30 PM
Saturday9:00 AM - 5:30 PM
SundayClosed
Products & Services
1 list · 7 items
Reviews
3.6
100 reviews
5 stars
58
4 stars
6
3 stars1
2 stars
4
1 star
31
- GGGeorge George4 days ago1.0Terrible service and extremely rude staff. They seemed unaware of the services they were supposed to be providing and were not helpful at all. My experience was very disappointing, and based on the way I was treated, I wouldn’t recommend this place or use their services again.
- JCJanet CopeJul 24, 20265.0Had to get something certified at post office went to Newcastle they weren't very good so popped into trent vale and the lady was really really good can't praise her enough did every thing herself which helped me so much at a stressful time for me thank you trent vale post office
- MCManoj CoorayJul 1, 20265.0Excellent friendly service.
- SYShoon Lei YaminJul 1, 20261.0I was there yesterday, the receptionist at the counter (the female) doesn’t know about customer service at all. The way she talks to a customer is unacceptable. Change her attitude or she quit her job.
- RBRaghbir Singh BahiaJun 30, 20265.0All good service must try
Frequently Asked Questions About Trent Vale Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
Brand Certified Facts from Trent Vale Post Office
This information is certified by Trent Vale Post Office and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified August 16, 2026Yext Knowledge Graph
- Address
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- Legal business name
- Hours of operation
- Phone number
- Official website