With over 11,500 branches the Post Office is the biggest UK retail network, with more branches than all banks and building societies combined. The Post Office provides services central to peoples’ everyday lives; We offer the UK’s largest fee free cash withdrawal network through our 11,500 branches and over 2000 ATMs and 99% of UK bank customers can access their accounts at the Post Office. We provide financial services including savings, insurance, loans, mortgages and credit cards; Government services; telephony; foreign currency; travel insurance and mail services. Post Offices branches remain highly valued and trusted, and are the focal point of many communities.
Guaranteed delivery by 9am
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to £50 compensation included for delivery by 9am
Optional consequential loss cover up to £10,000
Guaranteed delivery by 1pm
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to £750 compensation included for delivery by 1pm
Optional consequential loss cover up to £10,000
Track & Trace – follow your item from sending to receiving
Includes loss or damage cover up to £200
Option to buy additional cover up to £2,500
Send individual parcels up to 30kg
100% refund if your item is not delivered on time for express9, 10 and AM services, 50% refund for express24
Capture photo on delivery and available to see on request
Track the full delivery journey of your item
Includes loss or damage cover up to £150
Option to buy additional cover up to £2,500
Send individual parcels up to 30kg
25% refund if your item isn’t delivered on time
Capture photo on delivery and available to see on request
Drop off your pre-paid DPD parcel or return at this branch. Max 20kg
📦DPD Click & Collect
Collect items ordered online and delivered by DPD from this branch
Reviews
3.8
93 reviews
5 stars
57
4 stars
9
3 stars1
2 stars0
1 star
26
TB
Trevor Burgess
Aug 5, 2026
5.0
I had a great experience renewing my driving license and passport at Longton Post Office today. I wasn't looking forward to the process, but a young lady named Sam made it effortless. She was incredibly helpful, efficient, and exceptionally good at her job. Fantastic customer service—thank you, Sam!
HA
Harpreet Aujla
May 2, 2026
5.0
Friendly service and the staff work extremely well - even though it’s busy there, the queue always moves along very quickly. 5*.
RE
Rebecca Eccleston
Mar 31, 2026
5.0
Helpful and patient staff.
JJ
Jack
Mar 23, 2026
5.0
Good service
GC
George Coulthard
Oct 11, 2023
5.0
Very pleased with the service friendly and helpful staff
Frequently Asked Questions About Longton Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What are the opening hours of Longton Post Office?
Longton Post Office is open Monday to Friday from 09:00 to 17:30, Saturdays from 09:00 to 15:00, and closed on Sundays.
Can I withdraw cash at Longton Post Office without a fee?
Yes, the Post Office offers the UK's largest fee-free cash withdrawal network through its branches and ATMs, including Longton Post Office. However, some banks may charge fees, so please check with your bank.
What payment methods are accepted at Longton Post Office?
Longton Post Office accepts American Express, Android Pay, Apple Pay, Cash, Maestro, MasterCard, and Visa.
How do I deposit a cheque at Longton Post Office?
To deposit a cheque, bring the cheque, a completed deposit slip if required by your bank, and a cheque deposit envelope to Longton Post Office. The staff will provide a receipt for the deposited cheque.
What is the Post Office Change Giving service available at Longton Post Office?
It's a service for business banking customers to exchange cash for coins regularly at the Post Office, including Longton branch, with selected banks using Change Giving and Change Giving “Lite” services.
Can I pick up orders in-store at Longton Post Office?
Yes, Longton Post Office offers in-store pickup services.
Where is Longton Post Office located?
Longton Post Office is located at 42 Bennett Precinct, Stoke-on-Trent, Staffordshire, ST3 2JA, UK.
What nearby shopping centers can I visit when I go to Longton Post Office?
You can visit Longton Exchange Shopping Centre and Longton Artisan & Cultural Fair, both close to Longton Post Office, for shopping and cultural experiences before or after your visit.
Are there dining options near Longton Post Office?
Yes, nearby dining options include La Piccola Pizzeria where you can enjoy pizza and other meals close to Longton Post Office.
What coffee shops are near Longton Post Office?
The Coffee House is a nearby coffee shop to Longton Post Office, ideal for grabbing a drink before or after your visit.
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