Send a letter from £1.25 and a small parcel from £4.19
Brand Certified
Fenton Post Office
4.2(84 reviews)
Certified by Fenton Post Office • Jun 21, 2026
Business Details
11 Christchurch Street, Stoke-on-Trent, STS
ST4 3AB, United Kingdom
Certified by Fenton Post Office • Jun 21, 2026
+44 1782 414399
Certified by Fenton Post Office • Jun 21, 2026
https://www.postoffice.co.uk/branch-finder/4172388/fenton?campaignid=gmb~bf~4172388~google~na~05022025
Certified by Fenton Post Office • Jun 21, 2026
About
Certified by Fenton Post Office • Jun 21, 2026
Post OfficeBankBusiness Banking Services
Fenton Post Office is your one-stop shop for mail and parcels, travel money, identity services and banking. We offer multi-carrier parcel and mail services with Evri, DPD and Royal Mail. In branch you'll also find bill payments and top-ups, passport applications (Check & Send), document certification and identity verification, banking and financial services, money transfer services and travel insurance.
Location
Certified by Fenton Post Office • Jun 21, 2026
Fenton Post Office
11 Christchurch Street, Stoke-on-Trent, STS
ST4 3AB, United Kingdom
Hours
Certified by Fenton Post Office • Jun 21, 2026
Monday9:00 AM - 5:30 PM
Tuesday9:00 AM - 5:30 PM
Wednesday9:00 AM - 5:30 PM
Thursday9:00 AM - 5:30 PM
Friday9:00 AM - 5:30 PM
Saturday9:00 AM - 1:30 PM
SundayClosed
Products & Services
2 lists · 9 items
Reviews
4.2
84 reviews
5 stars
51
4 stars
15
3 stars
7
2 stars
3
1 star
8
- RZRekar ZadaMay 16, 20261.0I come down there this morning. One gentleman on the service I'm really rubbish service. Anna broke 10 pounds for change. They say to me, no, you have to pay by card. And I say, okay, I haven't not seen all my life like this. Because I've been on the other Post Office as well. They broke it normally, 10 pound notes for the change is not a problem. And when he counting the money, he's just throw on the on the front of me, he doesn't put money backs, and I just told them why you didn't put on the money.he nooo
- HAHarpreet AujlaMay 2, 20265.0A fantastic local Post Office with friendly staff and great service with a smile. Paul and Emma are wonderful. 5*.
- NCnatalie cooperFeb 9, 20265.0Needed some help with a passport application, Tracey was fantastic!! She spent time to ensure everything was completed correctly and remained so friendly and professional.
- MAMohammed AwadJan 17, 20261.0😊
- SAsmarty arseyDec 15, 20205.0Emma and all her staff are so kind,considerate,helpful and patient nothing is to much trouble, you can have a laugh and joke while you are doing your transactions and they care for all their senior clients, they are all a credit to the post office,I never go anywhere else.
Frequently Asked Questions About Fenton Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What are the opening hours of Fenton Post Office?
Fenton Post Office is open Monday to Friday from 09:00 to 17:30, Saturdays from 09:00 to 13:30, and closed on Sundays.
What services are offered at Fenton Post Office?
Fenton Post Office offers financial services including savings, insurance, loans, mortgages, and credit cards; government services; telephony; foreign currency exchange; travel insurance; mail services; and fee-free cash withdrawals.
Can I withdraw cash without fees at Fenton Post Office?
Yes, cash withdrawals at the Post Office counter are free of charge, but some banks may impose their own charges. It is recommended to check with your bank.
How can I deposit a cheque at Fenton Post Office?
To deposit a cheque, bring the cheque, a completed deposit slip from your bank, and a cheque deposit envelope to the branch. Hand over the sealed envelope to receive a deposit receipt.
What is the Change Giving service at Fenton Post Office?
The Change Giving service allows business banking customers to exchange cash for coins at the Post Office. Businesses can sign up through their banks to use this service.
What payment methods does Fenton Post Office accept?
Fenton Post Office accepts American Express, Android Pay, Apple Pay, cash, Maestro, MasterCard, and Visa payments.
Does Fenton Post Office offer in-store pickup for parcels?
Yes, Fenton Post Office provides in-store pickup services for parcels.
Where can I find an ATM near Fenton Post Office?
There is an ATM located at the Post Office near Fenton Post Office, providing convenient access to cash withdrawals.
Are there currency exchange services near Fenton Post Office?
Yes, Post Office Travel Money is close by, offering currency exchange services for your travel needs.
What other amenities are near Fenton Post Office for customers to visit?
Nearby amenities include Western Union for financial services, Allan Jones Family Butchers for groceries, Costa Express for coffee, and The Musician pub for food and drinks, enhancing your visit experience.
Brand Certified Facts from Fenton Post Office
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Certified June 21, 2026Yext Knowledge Graph
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