Certified by Newcastle Under Lyme Post Office • Jun 21, 2026
About
Certified by Newcastle Under Lyme Post Office • Jun 21, 2026
Post OfficeBankBusiness Banking Services
Newcastle Under Lyme Post Office is your one-stop shop for mail and parcels, travel money, identity services and banking. We offer multi-carrier parcel and mail services with Evri, DPD and Royal Mail. In branch you'll also find bill payments and top-ups, passport applications (Check & Send), document certification and identity verification, licence applications, DVLA driving licence renewals, banking and financial services and travel insurance.
Location
Certified by Newcastle Under Lyme Post Office • Jun 21, 2026
Guaranteed delivery by 9am
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to £50 compensation included for delivery by 9am
Optional consequential loss cover up to £10,000
Guaranteed delivery by 1pm
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to £750 compensation included for delivery by 1pm
Optional consequential loss cover up to £10,000
Track & Trace – follow your item from sending to receiving
Includes loss or damage cover up to £200
Option to buy additional cover up to £2,500
Send individual parcels up to 30kg
100% refund if your item is not delivered on time for express9, 10 and AM services, 50% refund for express24
Capture photo on delivery and available to see on request
Track the full delivery journey of your item
Includes loss or damage cover up to £150
Option to buy additional cover up to £2,500
Send individual parcels up to 30kg
25% refund if your item isn’t delivered on time
Capture photo on delivery and available to see on request
Absolutely disgusted at the way you treat and deliberately overprice young amd vulnerable people, my daughter came to post a letter. Only needed to be 2nd class yet you encouraged her to spend near enough £10 to send it. Disgusted is a very large understatement. Will never use again
DB
David Berry
May 28, 2026
5.0
Called in to get our grandaughter a moneycard for going abroad with school.Michelle was brilliant with her customer service and calmly explaining the process..Thank you
DD
dianne Dixon
May 5, 2026
5.0
Returns for Amazon. Didn't have to wait long. The lady on the counter was friendly, helpful, new what she was doing. Lots of stationary stuff.
PH
Paul Hawkins
Apr 1, 2026
5.0
Excellent cash service FAR BETTER THAN MY BANK HSBC ACROSS THE ROAD. The staff even the trainees were attentive and "can do people".
Frequently Asked Questions About Newcastle Under Lyme Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What are the opening hours of Newcastle Under Lyme Post Office?
Newcastle Under Lyme Post Office is open from 9:00 AM to 5:30 PM Monday to Saturday and closed on Sundays.
What payment methods are accepted at Newcastle Under Lyme Post Office?
The Post Office accepts American Express, Android Pay, Apple Pay, Cash, Maestro, Mastercard, and Visa payments.
How can I withdraw cash at Newcastle Under Lyme Post Office and are there any fees?
You can withdraw cash at the Post Office counter subject to your bank's withdrawal limits. There are no charges from the Post Office, but your bank may apply fees. Please check with your bank.
How do I deposit a cheque at Newcastle Under Lyme Post Office?
Bring the cheque, a completed deposit slip from your bank (if needed), and a cheque deposit envelope (available at your bank or some Post Office branches). Hand over the sealed envelope at the counter to get a receipt.
What is the Change Giving service offered at the Newcastle Under Lyme Post Office?
If you are a business banking customer with selected banks, you can exchange cash for coins at the Post Office using the Change Giving or Change Giving Lite services.
Is there a parcel pickup service available at Newcastle Under Lyme Post Office?
Yes, the Post Office offers in-store pickup services for parcels.
Which nearby places can help me exchange currency around Newcastle Under Lyme Post Office?
You can use the nearby Post Office Travel Money service or Western Union for currency exchange and money transfer services near Newcastle Under Lyme Post Office.
Are there any nearby shops where I can buy stationery or gifts when visiting Newcastle Under Lyme Post Office?
Yes, Ryman Stationery is close by for office and craft supplies, and Thornton's is nearby if you want to buy gifts during your visit.
Where can I find nearby food and dining options near Newcastle Under Lyme Post Office?
Nearby dining options include Cappello Lounge, a restaurant and lounge, and Wright’s Pies bakery, which are great places to eat before or after your visit to the Post Office.
What banks or financial services are located near Newcastle Under Lyme Post Office?
The Co-operative Bank is nearby for banking needs, along with services like Wright Minds for professional services and Western Union for money transfers.
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