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With over 11,500 branches the Post Office is the biggest UK retail network, with more branches than all banks and building societies combined. The Post Office provides services central to peoples’ everyday lives; We offer the UK’s largest fee free cash withdrawal network through our 11,500 branches and over 2000 ATMs and 99% of UK bank customers can access their accounts at the Post Office. We provide financial services including savings, insurance, loans, mortgages and credit cards; Government services; telephony; foreign currency; travel insurance and mail services. Post Offices branches remain highly valued and trusted, and are the focal point of many communities.
The owner and staff member in Maddiston Post office are both excellent. Exceptional customer service. Knowledgeable, friendly, helpful and nothing was too much trouble. Cannot praise them highly enough. Excellent
PA
Polly Aitchison
Jan 5, 2026
5.0
Great service, lovely staff. Never had an issue all the years I have gone there and the girls have always been very helpful and knowledgeable anytime I have any questions about the service.
MS
Maxamed Saalim
Jan 3, 2026
5.0
Wonderfull staff and exceptional services.
BH
Bryan Hutchison
Dec 1, 2025
5.0
Whenever I visit this shop and post office, I am always welcomed by Kam and Jackie who provide superb service in such a friendly, informative and professional a manner. I rarely post but have no hesitation in doing so for such a special team.
SS
Sean
Nov 22, 2025
5.0
Tremendous service. Went above and beyond when I had several parcels just before closing. Highly recommend
Frequently Asked Questions About Maddiston Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What services does Maddiston Post Office provide?
Maddiston Post Office offers financial services including savings, insurance, loans, mortgages, credit cards, government services, telephony, foreign currency, travel insurance, and mail services.
What are the opening hours of Maddiston Post Office?
The branch is open Monday to Friday from 9:00 AM to 5:30 PM, Saturday from 9:00 AM to 1:00 PM, and is closed on Sundays.
Can I withdraw cash at Maddiston Post Office and are there any fees?
Yes, cash withdrawals are available with no charges at the Post Office counter; however, some banks may apply fees, so please check with your bank.
How do I deposit a cheque at Maddiston Post Office?
Bring the cheque, a completed deposit slip from your bank if applicable, and a cheque deposit envelope (available at most branches). Hand over the sealed envelope to receive a receipt.
What payment options are accepted at Maddiston Post Office?
The Post Office accepts American Express, Android Pay, Apple Pay, cash, Maestro, Mastercard, and Visa payments.
What is the Change Giving service offered at Maddiston Post Office?
This service allows business banking customers to exchange cash for coins at Post Office branches with selected banks, helping with regular cash handling needs.
Where can I find convenience stores near Maddiston Post Office?
Nearby convenience stores include Premier and Maddiston Mini Market (top shop), where you can shop for groceries before or after visiting the Post Office.
Are there dining options near Maddiston Post Office?
Yes, nearby dining options include Coswok (Chinese cuisine), Chilli Cottage (Indian restaurant), Salvation Army coffee shop and fast food, and The Venue pub and restaurant.
What community services are available near Maddiston Post Office?
Maddiston Community Centre, One Parent Families Scotland - Falkirk, and Central Scotland Ballet School offer community and recreational services close to the Post Office.
How can I reach Maddiston Post Office?
The Post Office is located on Main Road, Falkirk FK2 0LU, and can be reached by using local transit stops or by visiting nearby landmarks such as the Premier convenience store or Maddiston Mini Market.
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