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Newcastle Lane Drop & Collect Post Office

3.0
(4 reviews)

Business Details

26 Newcastle Lane, Stoke-on-Trent, Staffordshire
ST4 5DR, United Kingdom

About

Shipping ServiceMailing ServiceCourier Service
Drop & Collect provides customers with a convenient way to manage their online shopping. Opened by Post Office in several Payzone stores, Drop & Collect is a new type of smaller, Post Office branch focused on prepaid parcels services. It offers customers a trusted option to choose on retailers’ websites when ordering or returning purchases made online. A quick and secure way to drop off and send - or collect - your prepaid parcels, more and more people are choosing Drop & Collect to help make shopping online easier

Location

Newcastle Lane Drop & Collect Post Office
26 Newcastle Lane, Stoke-on-Trent, Staffordshire
ST4 5DR, United Kingdom

Hours

Monday6:00 AM - 8:00 PM
Tuesday6:00 AM - 8:00 PM
Wednesday6:00 AM - 8:00 PM
Thursday6:00 AM - 8:00 PM
Friday6:00 AM - 8:00 PM
Saturday6:00 AM - 8:00 PM
Sunday7:00 AM - 5:00 PM

Reviews

3.0
4 reviews
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1 star
2
  • BN
    Big-AL Nowitzki
    Jan 31, 2026
    1.0
    Not an actual post office. Completely wasted my time trying to return an item
  • RA
    Randa Abadi
    Dec 19, 2025
    1.0
    Very rude and poor service. Initially went to collect parcel, they told me they cannot give it to me as it is 'school time'. I had no idea what this meant but was told to come back later. When I came back later, they couldn't find my parcel and insisted that it wasn't delivered. After showing proof that it was, they blamed me for not telling them that it was a special delivery, which I didn't know it was. Then proceeded to be very rude and not even apologise for mistake. Will not be returning to this place.

Frequently Asked Questions About Newcastle Lane Drop & Collect Post Office

What ID should i bring to collect a parcel?

To collect a parcel from a Drop & Collect location, you’ll need some proof of identity, as well as the tracking ID. It could be a full driving licence, passport or any of the list below. Just make sure it’s the original (not a copy) and for the person the parcel’s addressed to. • Digital ID - Post Office EasyID or Yoti • Birth certificate • Building society book • Cheque book • Cheque guarantee card • Council tax payment book • Credit card • Credit card statement (no older than 6 months) • Debit card • Full driving licence • Marriage certificate • Military photo ID • Police Warrant Card • Foreign national identity card • National Savings bank book • Valid passport • Paid utilities bill (no older than 6 months) • Standard acknowledgement letter (SAL) issued by the Home Office for asylum seekers • Trade union card If you’re under the age of 18 and can’t provide any of the above, we’ll take one of the following too (originals, not copies): • Medical card • National Insurance card • Savings book

What services does Newcastle Lane Drop & Collect Post Office offer?

It offers prepaid parcel services including secure drop off, sending, and collection of parcels for online shopping orders and returns.

Brand Certified Facts from Newcastle Lane Drop & Collect Post Office

This information is certified by Newcastle Lane Drop & Collect Post Office and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 24, 2026Yext Knowledge Graph
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