Knaphill Post Office is your one-stop shop for mail and parcels, travel money, identity services and banking. We offer multi-carrier parcel and mail services with Evri, DPD and Royal Mail. In branch you'll also find bill payments and top-ups, passport applications (Check & Send), document certification and identity verification, licence applications, DVLA driving licence renewals, banking and financial services, money transfer services and travel insurance.
Guaranteed delivery by 9am
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to £50 compensation included for delivery by 9am
Optional consequential loss cover up to £10,000
Guaranteed delivery by 1pm
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to £750 compensation included for delivery by 1pm
Optional consequential loss cover up to £10,000
Track & Trace – follow your item from sending to receiving
Includes loss or damage cover up to £200
Option to buy additional cover up to £2,500
Send individual parcels up to 30kg
100% refund if your item is not delivered on time for express9, 10 and AM services, 50% refund for express24
Capture photo on delivery and available to see on request
Track the full delivery journey of your item
Includes loss or damage cover up to £150
Option to buy additional cover up to £2,500
Send individual parcels up to 30kg
25% refund if your item isn’t delivered on time
Capture photo on delivery and available to see on request
Drop off your pre-paid DPD parcel or return at this branch. Max 20kg
📦DPD Click & Collect
Collect items ordered online and delivered by DPD from this branch
Reviews
4.3
92 reviews
5 stars
74
4 stars1
3 stars
3
2 stars1
1 star
13
MD
Matthew Davis
4 days ago
5.0
Efficient post office. Check opening times before you visit
PH
Paul Hilson-Greener
Jul 24, 2026
1.0
Post master at this office is miserable and depressing.
MA
Mohid Ahmad
Jul 19, 2026
5.0
I have been to this post office on many occasions and have always been treated spectacularly every single time. Saj and Zoheab are always a pleasure to be served by, their expertise and knowledge is quite fantastic, in more recent times a new young lad Zain has served me and has helped me out every time. Jim on the shop side always has the best customer service and never fails to make my day. It is truly a wonderful business run by amazing people, Keep up the work lads. 👏
HJ
Haris Jameel
Jul 19, 2026
5.0
i went to get my passport renewed, excellent service by a young man named zain. and the postmaster was filled with enthusiasm and was really helpful and made this quick for me as i was in a rush. I always go here and love seeing the same people always helping out. also got assisted in taking photos by Jim and what can i say, absolutely amazing photography skills and terrific customer service, he has a real talent with words. In the past A different young chap “Zoheab” i believe helped me renew my driving license and as usual,amazing service very good
HK
Hamza Khan
Jul 19, 2026
1.0
Absolutely terrible experience!!! I went up to the counter and the server named ”Zain” was absolutely atrocious, I think the post office needs new management. Another thing, Zoheeeb I think his name was was also terrible, these 2 lack enthusiasm and energy why employ them, and another thing, the postmaster, he’s grumpy and doesn’t help at all especially when he’s trying to be sarcastic terrible!!!
Frequently Asked Questions About Knaphill Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What are the opening hours for Knaphill Post Office during weekdays?
Knaphill Post Office is open from 8:30 AM to 5:30 PM on Monday to Friday.
Is Knaphill Post Office open on Sundays?
No, Knaphill Post Office is closed on Sundays.
What payment methods does Knaphill Post Office accept?
Knaphill Post Office accepts American Express, Android Pay, Apple Pay, cash, Maestro, MasterCard, and Visa.
Can I pick up orders in-store at Knaphill Post Office?
Yes, the post office offers in-store pickup services.
How much cash can I withdraw at Knaphill Post Office?
The cash withdrawal limit depends on your bank's policies. Please check with your bank to confirm your withdrawal limits.
Are there any charges for withdrawing cash at the Post Office?
No charges are taken at the counter; however, some banks may charge you. Please check directly with your bank for details.
How can I deposit a cheque at Knaphill Post Office?
Bring your cheque, a completed deposit slip from your bank (if applicable), and a bank cheque deposit envelope to the branch. Hand over the sealed envelope to the Post Office to receive a receipt.
Where is Knaphill Post Office located?
Knaphill Post Office is located at 1-2 Anchor Crescent, Woking, Surrey, GU21 2PD, United Kingdom.
What nearby places can I visit before or after my visit to Knaphill Post Office?
Nearby you can visit Knaphill Library for books, Ernie's Corner Cafe and Bakery for coffee and snacks, or enjoy a meal at Khyber Pass Indian restaurant.
How can I use public transit or nearby services to find Knaphill Post Office?
You can use nearby landmarks such as Knaphill Library and local eateries like Steffs Homebake bakery to help locate the Post Office at 1-2 Anchor Crescent.
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