Certified by Church Street Post Office • Oct 04, 2026
About
Certified by Church Street Post Office • Oct 04, 2026
Post OfficeBankBusiness Banking Services
Church Street Post Office is your one-stop shop for mail and parcels, travel money, identity services and banking. We offer multi-carrier parcel and mail services with Evri, DPD and Royal Mail. In branch you'll also find bill payments and top-ups, passport applications (Check & Send), document certification and identity verification, money transfer services and travel insurance.
Location
Certified by Church Street Post Office • Oct 04, 2026
Guaranteed delivery by 9am
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to £50 compensation included for delivery by 9am
Optional consequential loss cover up to £10,000
Guaranteed delivery by 1pm
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to £750 compensation included for delivery by 1pm
Optional consequential loss cover up to £10,000
Track & Trace – follow your item from sending to receiving
Includes loss or damage cover up to £200
Option to buy additional cover up to £2,500
Send individual parcels up to 30kg
100% refund if your item is not delivered on time for express9, 10 and AM services, 50% refund for express24
Capture photo on delivery and available to see on request
Track the full delivery journey of your item
Includes loss or damage cover up to £150
Option to buy additional cover up to £2,500
Send individual parcels up to 30kg
25% refund if your item isn’t delivered on time
Capture photo on delivery and available to see on request
Drop off your pre-paid DPD parcel or return at this branch. Max 20kg
📦DPD Click & Collect
Collect items ordered online and delivered by DPD from this branch
Reviews
3.9
66 reviews
5 stars
45
4 stars
3
3 stars
2
2 stars
1
1 star
15
DL
David Lala
Jul 15, 2026
5.0
Always very helpful when I’ve used their services
TT
Ts Ts
May 15, 2026
5.0
Amazing staff and excellent service — easily the best post office I’ve been to. Both the lady and the gentleman were incredibly helpful, friendly, and made the whole experience smooth and pleasant. I’d definitely recommend this place to anyone.
RM
Roxy McWilliams
Nov 12, 2025
1.0
Have gone into post a returned item. Didn’t have the right size box as they don’t have much of a selection of different sizes of parcels and boxes etc. Was told to go down the road to WH Smith to get a box from there then ran back to the post office to post my returned item then was told that I had to go and buy sticky tape from Aldi. now I’ve been to this post office before and they have had sticky tape and found them very helpful and pleasant. Today not the case. I went back for a second time waiting in queue in my lunch break and said you can keep the sticky tape for the next customers because the post office should have sticky tape. they refused my gift and said that I need to do all of this myself. Well I don’t work at a post office and I’m not a postman. Can’t run around like a headless chicken and buy all the means to post something from other shops, that’s what the post office is for. Next will be asking you to deliver it yourself.
IB
I B
Sep 9, 2025
1.0
This is my local post office I have used for past 20 years. Service used to be very friendly, post office with good stock of items and offer of services but unfortunately, not as much lately. It has recently opened after 2 week refurb (according to the sign) however, it seems to be even smaller, untidy and staff short-tempered. Over last 4 months I went 3 x to return Amazon parcel, to have the return code scanned (sometimes even twice) and being told the service is not working. Four month ago, on first occasion I was informed they are waiting for new scanner and it shouldn't be long, went back two weeks later - system still not working. I have recently attempted another Amazon return to just go frustratingly through the same process. My suggestion of possibly having a sign that Amazon return scan isn't working was met with angry response and I was essentially told that I will be banned from using their services. Disappointing service to say at least.
Frequently Asked Questions About Church Street Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What are the opening hours of Church Street Post Office?
The Church Street Post Office is open Monday 08:30-17:30, Tuesday to Friday 09:00-17:30, and Saturday 09:00-13:00. It is closed on Sundays.
What payment methods does Church Street Post Office accept?
The Post Office accepts American Express, Android Pay, Apple Pay, cash, Maestro, Mastercard, and Visa.
Can I withdraw cash without a fee at Church Street Post Office?
Yes, there are no charges taken at the Post Office counter for cash withdrawals, but some banks may charge their own fees. Check with your bank for details.
How do I deposit a cheque at the Church Street Post Office?
Bring your cheque, a completed deposit slip from your bank, and a cheque deposit envelope to the Post Office. Hand over the sealed envelope and receive a receipt. Please do not enclose cash.
Does Church Street Post Office offer business banking services like Change Giving?
Yes, they offer Change Giving and Change Giving “Lite” services for business banking customers to exchange cash for coins at selected banks.
Is there a travel money exchange nearby Church Street Post Office?
Yes, Post Office Travel Money is nearby for convenient currency exchange services when visiting or after using Church Street Post Office.
Where can I find additional financial services near Church Street Post Office?
Nearby financial services include Western Union for money transfers and Nationwide Building Society for banking and credit union services.
Are there any beauty or wellness salons near Church Street Post Office?
Yes, Holly Nails and Spa, Firstclass Turkish Barbers Walton, Jina Beauty, Supha Thai Massage, Studio 94, Novu Salon, and Designers Hairdressing are all close by.
What is the address and contact number of Church Street Post Office?
It is located at 7 Church Street, Walton-On-Thames, Surrey, KT12 2QP, United Kingdom. The main phone number is +44 1932 227259.
Can I pick up items in-store at Church Street Post Office?
Yes, the Church Street Post Office offers in-store pickup services for your convenience.
Brand Certified Facts from Church Street Post Office
This information is certified by Church Street Post Office and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified October 04, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: