Certified by Wallington Post Office • Oct 04, 2026
About
Certified by Wallington Post Office • Oct 04, 2026
Post OfficeBankBusiness Banking Services
Wallington Post Office is your one-stop shop for mail and parcels, travel money, identity services and banking. We offer multi-carrier parcel and mail services with Evri, DPD and Royal Mail. In branch you'll also find bill payments and top-ups, passport applications (Check & Send), document certification and identity verification, licence applications, DVLA driving licence renewals, banking and financial services, money transfer services and travel insurance.
Location
Certified by Wallington Post Office • Oct 04, 2026
Guaranteed delivery by 9am
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to £50 compensation included for delivery by 9am
Optional consequential loss cover up to £10,000
Guaranteed delivery by 1pm
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to £750 compensation included for delivery by 1pm
Optional consequential loss cover up to £10,000
Track & Trace – follow your item from sending to receiving
Includes loss or damage cover up to £200
Option to buy additional cover up to £2,500
Send individual parcels up to 30kg
100% refund if your item is not delivered on time for express9, 10 and AM services, 50% refund for express24
Capture photo on delivery and available to see on request
Track the full delivery journey of your item
Includes loss or damage cover up to £150
Option to buy additional cover up to £2,500
Send individual parcels up to 30kg
25% refund if your item isn’t delivered on time
Capture photo on delivery and available to see on request
Drop off your pre-paid DPD parcel or return at this branch. Max 20kg
📦DPD Click & Collect
Collect items ordered online and delivered by DPD from this branch
Reviews
1.8
162 reviews
5 stars
22
4 stars
9
3 stars1
2 stars
11
1 star
119
EE
Emilia
6 days ago
1.0
You have to wait in queue for at least 20m each time as there’s only ever one person working
DD
DBY97
Sep 21, 2026
1.0
Horrendous for queues, customer service and exchange rates.
Someone else bought some Euros on my behalf today and the rate was considerably more (11%) than market rate — not to mention, Post Office’s online rates, which are misleadingly different.
ZK
Zany Khan
Sep 21, 2026
1.0
This post office is unbelievable! Always understaffed! How can you have ONE person running the morning shift?
PLEASE HIRE MORE PEOPLE!
MM
marc mulligan
Sep 19, 2026
1.0
Only ever one person (if youre lucky two) people ever serving. Always very slow, never reacting to the queue. Also looks like a tip, how do parcels not get lost?
IU
igbelokoto usifo
Sep 5, 2026
1.0
I am writing to complain about the appalling customer service I experienced when I visited your branch to deposit some coins.
When I approached the member of staff to make the deposit, I was spoken to in a rude, dismissive and disrespectful manner. I was told that I should deposit the coins using a coin deposit machine/Automat instead. The way this information was communicated to me made me feel as though I was an inconvenience rather than a customer seeking assistance.
What particularly concerned me was what happened immediately afterwards. As I was leaving the branch, another male customer entered and appeared to be carrying out a similar transaction involving putting money into an account. I observed that the same member of staff interacted with him in a noticeably more pleasant, respectful and accommodating manner. The contrast between the way he was treated and the way I had just been treated was extremely upsetting and left me questioning whether I had been treated differently or unfairly.
I appreciate that there may be specific procedures regarding coin deposits, but there is no excuse for speaking to a customer rudely or dismissively. If I cannot make a particular type of deposit at the counter, I expect this to be explained to me politely and professionally.
I would therefore like this incident to be investigated, including the conduct of the staff member involved and whether customers are being treated consistently and fairly. I would also appreciate an explanation of the correct procedure for depositing coins so that I know how I should proceed in future.
I look forward to receiving a response addressing my concerns.
Frequently Asked Questions About Wallington Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What services does Wallington Post Office provide?
Wallington Post Office offers financial services including savings, insurance, loans, mortgages and credit cards; government services; telephony; foreign currency; travel insurance; mail services; and business banking services.
What are the opening hours of Wallington Post Office?
Wallington Post Office is open Monday to Saturday from 9:00 AM to 5:30 PM and closed on Sundays.
Can I withdraw cash at Wallington Post Office and are there any charges?
Yes, you can withdraw cash at Wallington Post Office with no charges taken at the counter, though your bank may apply fees. The withdrawal limit depends on your bank account.
How do I deposit a cheque at Wallington Post Office?
To deposit a cheque, bring the cheque, a completed deposit slip from your bank if applicable, and a cheque deposit envelope for your bank. Hand the sealed envelope to the Post Office and receive a receipt.
What is the Post Office Change Giving service at Wallington?
It is a service for business banking customers to exchange cash for coins at the Post Office using selected banks through Change Giving or Change Giving “Lite” services.
What payment options are accepted at Wallington Post Office?
Wallington Post Office accepts American Express, Android Pay, Apple Pay, cash, Maestro, MasterCard, and Visa.
Does Wallington Post Office offer in-store pickup services?
Yes, Wallington Post Office offers in-store pickup services.
Which nearby places can I visit around Wallington Post Office?
Nearby places include Post Office Travel Money for currency exchange, WHSmith bookstore for books and arts & crafts, and Costa Coffee cafe for refreshments.
How can I combine my visit to Wallington Post Office with nearby financial services?
You can visit nearby Western Union for additional financial services or Barclays Bank and Nationwide Building Society for comprehensive banking needs.
Are there nearby shops and markets I can explore when visiting Wallington Post Office?
Yes, nearby locations include Wallington Farmers Market for fresh produce, Dorothy Perkins for women's clothing, and Trophy Planet for souvenirs and trophies.
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