Send a letter from ÂŁ1.25 and a small parcel from ÂŁ4.19
Brand Certified
The Pond Post Office
4.0(101 reviews)
Certified by The Pond Post Office • Jun 21, 2026
Business Details
782 London Road, Thornton Heath, SRY
CR7 6YL, United Kingdom
Certified by The Pond Post Office • Jun 21, 2026
+44 3457 223344
Certified by The Pond Post Office • Jun 21, 2026
https://www.postoffice.co.uk/branch-finder/0940135/the-pond?campaignid=gmb~bf~940135~google~na~05022025
Certified by The Pond Post Office • Jun 21, 2026
About
Certified by The Pond Post Office • Jun 21, 2026
Post OfficeBankBusiness Banking Services
The Pond Post Office is your one-stop shop for mail and parcels, travel money, identity services and banking. We offer multi-carrier parcel and mail services with Evri, DPD and Royal Mail. In branch you'll also find bill payments and top-ups, passport applications (Check & Send), document certification and identity verification, licence applications, DVLA driving licence renewals, banking and financial services, money transfer services and travel insurance.
Location
Certified by The Pond Post Office • Jun 21, 2026
Hours
Certified by The Pond Post Office • Jun 21, 2026
Monday9:30 AM - 5:30 PM
Tuesday9:30 AM - 5:30 PM
Wednesday9:30 AM - 5:30 PM
Thursday9:30 AM - 5:30 PM
Friday9:30 AM - 5:30 PM
Saturday9:30 AM - 1:00 PM
SundayClosed
Products & Services
2 lists · 9 items
Reviews
4.0
101 reviews
5 stars
70
4 stars
7
3 stars
2
2 stars1
1 star
21
- KMKonrad MroczekMay 12, 20265.0Very pleasant staff. Very easy to post letters and many options for a delivery
- RSRita Sappy-JonesApr 6, 20264.0Good local Post Office.
- JAJackie AQFeb 10, 20265.0I use this branch regularly, staff always aim to serve swiftly.
- SSShaun SmithJul 3, 20245.0Fantastic service, the staff are highly efficient and patient despite a tricky shop layout that makes it difficult to get an adequate queue system in place.
- HDHannah DunphyOct 5, 20235.0Always so friendly and quick
Frequently Asked Questions About The Pond Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What are the opening hours of The Pond Post Office?
The Pond Post Office is open Monday to Friday from 9:30 AM to 5:30 PM, Saturdays from 9:30 AM to 1:00 PM, and closed on Sundays.
How can I deposit a cheque at The Pond Post Office?
To deposit a cheque, bring the cheque, a completed deposit slip from your bank if applicable, and a cheque deposit envelope. Hand over the sealed envelope at the counter to receive a receipt.
Are cash withdrawals at The Pond Post Office free of charge?
The Post Office counter does not charge for cash withdrawals, but your bank may charge fees. Please check with your bank for details.
How much cash can I withdraw at The Pond Post Office?
Withdrawal limits depend on your bank account's restrictions. Contact your bank to confirm your specific withdrawal limits.
Does The Pond Post Office offer change for cash transactions?
If you have registered for the Change Giving service with your bank, you should receive change at your nominated branch, subject to availability. Contact your bank for registration details.
What payment methods are accepted at The Pond Post Office?
The Pond Post Office accepts American Express, Android Pay, Apple Pay, Cash, Maestro, MasterCard, and Visa.
Is in-store pickup available at The Pond Post Office?
Yes, The Pond Post Office offers in-store pickup services.
Are there currency exchange services near The Pond Post Office?
Yes, Post Office Travel Money, located nearby, offers currency exchange services for your travel needs.
Where can I find ATM services near The Pond Post Office?
An ATM operated by Post Office is available nearby, making cash withdrawals convenient for customers visiting The Pond Post Office.
What nearby restaurants can I visit around The Pond Post Office?
Nearby Indian restaurants include CR7 Lounge and Tandoori Corner, where you can enjoy a meal before or after your visit to The Pond Post Office.
Brand Certified Facts from The Pond Post Office
This information is certified by The Pond Post Office and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified June 21, 2026Yext Knowledge Graph
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