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Sutton Post Office

1.6
(388 reviews)

Business Details

118 High Street, Sutton, SRY
SM1 1LZ, United Kingdom
+44 3457 223344

About

Post OfficeBankBusiness Banking Services
Sutton Post Office is your one-stop shop for mail and parcels, travel money, identity services and banking. We offer multi-carrier parcel and mail services with Evri, DPD and Royal Mail. In branch you'll also find bill payments and top-ups, passport applications (Check & Send), document certification and identity verification, licence applications, DVLA driving licence renewals, money transfer services and travel insurance.

Location

Sutton Post Office
118 High Street, Sutton, SRY
SM1 1LZ, United Kingdom

Hours

Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
Saturday9:00 AM - 5:00 PM
Sunday10:30 AM - 2:30 PM

Products & Services

2 lists · 9 items

Royal Mail

7 items

📦Royal Mail UK 2nd class delivery
Send a letter from 75p and a small parcel from £3.49

Guaranteed delivery by 9am Track & Trace – follow your item from sending to receiving Signature on delivery – check it online after 10 minutes Guaranteed Saturday delivery for an additional fee Refund if your item isn’t there on time Up to £50 compensation included for delivery by 9am Optional consequential loss cover up to £10,000

Guaranteed delivery by 1pm Track & Trace – follow your item from sending to receiving Signature on delivery – check it online after 10 minutes Guaranteed Saturday delivery for an additional fee Refund if your item isn’t there on time Up to £750 compensation included for delivery by 1pm Optional consequential loss cover up to £10,000

Track & Trace – follow your item from sending to receiving Includes loss or damage cover up to £200 Option to buy additional cover up to £2,500 Send individual parcels up to 30kg 100% refund if your item is not delivered on time for express9, 10 and AM services, 50% refund for express24 Capture photo on delivery and available to see on request

DPD

2 items

Drop off your pre-paid DPD parcel or return at this branch. Max 20kg

📦DPD Click & Collect

Collect items ordered online and delivered by DPD from this branch

Reviews

1.6
388 reviews
5 stars
28
4 stars
22
3 stars
17
2 stars
17
1 star
304
  • MC
    M D C
    Sep 28, 2026
    1.0
    I am very disappointed. This post office is unreliable; my package was lost, and the employees weren't helpful. I don't even want to give one star
  • PT
    Paola Tchira
    Sep 25, 2026
    1.0
    This place is unbelievable. The staff are rude, there’s no customer service. I honestly don’t know how this place is still running after all the bad experiences and reviews. who is actually managing it.?
  • ZK
    Zany Khan
    Sep 22, 2026
    4.0
    The que is always long, but the staff are polite and efficient. Always helpful. Its really clean and if the wait gets too long, you could always shop around a bit.
  • DC
    Daniel Cheung
    Sep 19, 2026
    1.0
    The service of this post office is a joke. Completely waste of time.
  • JM
    John Mcfarlane
    Aug 22, 2026
    1.0
    The easiest zero stars I've ever given. This Post Office has plenty of 1 star reviews already and this is no coincidence in my experience. This sort of customer service simply cannot be tolerated, someone needs to take responsibility and make positive changes. Arrived at the post office on Saturday the 22nd of August in the afternoon, the queue was around 15 people deep with one person serving behind the desk, when we finally arrived at the counter, the post office workers attitude was appalling, at best, if I had the same attitude as this particular post office worker at my job, I'd get fired, no hello, how can I help, thanks for your patience, nothing. She kept looking at her mobile phone too, She couldn't have cared less. Avoid this PO. Very poor customer service.

Frequently Asked Questions About Sutton Post Office

How much cash can I withdraw at a Post Office counter?

The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.

Do I get charged for making cash withdrawals at Post Office?

No charges are taken at the counter however some banks may charge. For details, please check directly with your own bank.

Brand Certified Facts from Sutton Post Office

This information is certified by Sutton Post Office and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified October 04, 2026Yext Knowledge Graph
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