Send a letter from £1.25 and a small parcel from £4.19
Brand Certified
Sutton Post Office
1.6(376 reviews)
Certified by Sutton Post Office • Aug 09, 2026
Business Details
118 High Street, Sutton, SRY
SM1 1LZ, United Kingdom
Certified by Sutton Post Office • Aug 09, 2026
+44 3457 223344
Certified by Sutton Post Office • Aug 09, 2026
https://www.postoffice.co.uk/branch-finder/1910132/sutton?campaignid=gmb~bf~1910132~google~na~05022025
Certified by Sutton Post Office • Aug 09, 2026
About
Certified by Sutton Post Office • Aug 09, 2026
Post OfficeBankBusiness Banking Services
Sutton Post Office is your one-stop shop for mail and parcels, travel money, identity services and banking. We offer multi-carrier parcel and mail services with Evri, DPD and Royal Mail. In branch you'll also find bill payments and top-ups, passport applications (Check & Send), document certification and identity verification, licence applications, DVLA driving licence renewals, money transfer services and travel insurance.
Location
Certified by Sutton Post Office • Aug 09, 2026
Hours
Certified by Sutton Post Office • Aug 09, 2026
Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
Saturday9:00 AM - 5:00 PM
Sunday10:30 AM - 2:30 PM
Products & Services
2 lists · 9 items
Reviews
1.6
376 reviews
5 stars
26
4 stars
19
3 stars
16
2 stars
17
1 star
298
- MYMan YungJul 29, 20261.0Very disappointing experience. I joined the queue before closing time to post a letter. Staff announced they would not be serving any more customers, yet another customer was still served after complaining, while the woman in front of me and I were refused. If customers who are already in the queue will not be served, staff should make this clear immediately instead of letting people continue waiting. The inconsistent treatment was unfair, and one member of staff was dismissive and unwilling to explain the decision. I raised the issue with the duty manager, but my concerns were simply dismissed. This was not the level of customer service I expected.
- EZEwa ZarebaJul 18, 20261.0just been refused collection of my parcel after standing in queue for over 15 min, apparently they are to busy to allow me collection
- FLFrances LouiseJul 9, 20261.0Awful everytime. Never any staff, machines don’t work, ridiculous waiting times to be served
- CWChristopher WilsonJul 5, 20261.0Service is inconsistent (sometimes passable, the rest just poor). They don't follow their own procedures and they seem intent on making the customer experience as difficult as possible. Wouldn't advise using even as a last resort.
- MBMiss BJun 5, 20261.0Its a busy town with a lot of people, queue is long, only 2 people serving whilst they hv 5 counters. Never see more than 2. Staff are not trained, cant hear well, cant do things well, when people asked for more staff, the existing staff just laughed and treated as a joke. Yet it is charging a lot, blaming about system getting slow. Frustrating experence. There are still 8 people in front of me and each takes 15mins, meaning I need to stand and wait for 1 more hour. How stupid is this.
Frequently Asked Questions About Sutton Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
Brand Certified Facts from Sutton Post Office
This information is certified by Sutton Post Office and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified August 09, 2026Yext Knowledge Graph
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