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Brand Certified
Surbiton Post Office
2.2(198 reviews)
Certified by Surbiton Post Office • Aug 16, 2026
Business Details
2-3 Victoria Road, Surbiton, SRY
KT6 4JU, United Kingdom
Certified by Surbiton Post Office • Aug 16, 2026
+44 2083 992171
Certified by Surbiton Post Office • Aug 16, 2026
https://www.postoffice.co.uk/branch-finder/1710230/surbiton?campaignid=gmb~bf~1710230~google~na~05022025
Certified by Surbiton Post Office • Aug 16, 2026
About
Certified by Surbiton Post Office • Aug 16, 2026
Post OfficeBankBusiness Banking Services
Location
Certified by Surbiton Post Office • Aug 16, 2026
Hours
Certified by Surbiton Post Office • Aug 16, 2026
Monday8:30 AM - 6:00 PM
Tuesday8:30 AM - 6:00 PM
Wednesday8:30 AM - 6:00 PM
Thursday8:30 AM - 6:00 PM
Friday8:30 AM - 6:00 PM
Saturday9:00 AM - 4:00 PM
SundayClosed
Products & Services
2 lists · 9 items
Reviews
2.2
198 reviews
5 stars
46
4 stars
8
3 stars
7
2 stars
12
1 star
125
- DMDaniel MalinsJun 30, 20261.0An utter shambles of an operation. Always a 15 minutes queue and no urgency at all.
- PMP MJun 25, 20265.0Always great service at this post office. Even if it’s a long queue they serve people efficiently and with kindness. Special thank you to Bernard who ordered me a specific magazine that was out of stock everywhere else I went. Kindly ordered it and let me know once it arrived! 10/10 service
- AKAbdul KareemJun 25, 20265.0Not sure why so many people hate on this post office. I’ve always had a lovely experience and the staff are v kind and attentive. They have also helped my wife with multiple queries in the past too. Sometimes it’s busy yes, which is normal. Maybe just go at a more quiet time then. Post offices like these are rare these days, especially family-ran ones
- RDRoss DerrickJun 19, 20261.0Hold your post hostage - not surprised they’re closing down.
- SVShirin VanatJun 19, 20261.0If I could put 0 stars I would have! This post office is the worse customer service I have ever experienced. The lady made me queue up twice to return items instead of just doing all of it together in one go. She said 5 items per customer and there were 2 of us! And we had 8 items! Didn’t make sense at all! She cut up my license without checking with me if I wanted to do it in the first place. I could go on but would NOT recommend this place! Janet needs to learn the basics of communication and manners!
Frequently Asked Questions About Surbiton Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What are the opening hours of Surbiton Post Office?
Surbiton Post Office is open Monday to Friday from 08:30 to 18:00, Saturdays from 09:00 to 16:00, and closed on Sundays.
Which payment methods can I use at Surbiton Post Office?
You can pay using American Express, Android Pay, Apple Pay, cash, Maestro, MasterCard, and Visa.
Can I withdraw cash at Surbiton Post Office, and are there any charges?
You can withdraw cash at the Post Office counter; no charges are applied by the Post Office but your bank may charge fees. Please check with your bank for details.
How do I deposit a cheque at Surbiton Post Office?
Bring the cheque, a completed deposit slip from your bank (if applicable), and a cheque deposit envelope available from your bank or the Post Office. Hand the sealed envelope to the Post Office staff to get a receipt.
What is the Change Giving service at Surbiton Post Office?
The Change Giving service allows business banking customers to exchange cash for coins at the Post Office with selected banks.
How can the nearby Post Office Travel Money service assist me?
Post Office Travel Money nearby offers currency exchange services, helpful if you need foreign currency before or after visiting Surbiton Post Office.
Are there convenience stores near Surbiton Post Office where I can grab snacks or essentials?
Yes, McColl's and Martins are nearby convenience stores where you can buy snacks, drinks, or essential items before or after your Post Office visit.
Can I find a coffee shop near Surbiton Post Office for a break?
Caffè Nero is a nearby coffee shop and cafe where you can enjoy coffee or tea before or after handling your postal or banking needs.
What services does HSBC Surbiton near Surbiton Post Office provide?
HSBC Surbiton offers bank credit, business banking services, and accounting, which can complement your banking activities at Surbiton Post Office.
Does Surbiton Post Office offer package pickup services?
Yes, Surbiton Post Office offers in-store pickup services for parcels and deliveries.
Brand Certified Facts from Surbiton Post Office
This information is certified by Surbiton Post Office and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified August 16, 2026Yext Knowledge Graph
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