Send a letter from ÂŁ1.25 and a small parcel from ÂŁ4.19
Brand Certified
Staines Post Office
1.7(131 reviews)
Certified by Staines Post Office • Aug 16, 2026
Business Details
49-51 High Street, Staines-upon-Thames, SRY
TW18 4QR, United Kingdom
Certified by Staines Post Office • Aug 16, 2026
+44 1784 460586
Certified by Staines Post Office • Aug 16, 2026
https://www.postoffice.co.uk/branch-finder/
Certified by Staines Post Office • Aug 16, 2026
About
Certified by Staines Post Office • Aug 16, 2026
Post OfficeBankBusiness Banking Services
Location
Certified by Staines Post Office • Aug 16, 2026
Staines Post Office
49-51 High Street, Staines-upon-Thames, SRY
TW18 4QR, United Kingdom
Hours
Certified by Staines Post Office • Aug 16, 2026
MondayClosed
TuesdayClosed
WednesdayClosed
ThursdayClosed
FridayClosed
SaturdayClosed
SundayClosed
Products & Services
2 lists · 9 items
Reviews
1.7
131 reviews
5 stars
16
4 stars
3
3 stars
10
2 stars
5
1 star
97
- JAJ ackedJun 28, 20263.0If you've closed and moved you should close this listing and open a new one so the photos and reviews are not mixed.
- LBLeilah BaronJan 6, 20241.0Have nothing better to do while I continue waiting in line on a Saturday. Been here 15 minutes and not moved while the SINGLE employee deals with god knows what at the front of the queue. Meanwhile, 4 empty positions closed and no staff. 3:30pm.
- AAAmazing AmatsuMar 14, 20221.0Honestly, I don't normally review post offices but this has to be done. This post office needs new management or something. Not only are they extremely understaffed. People will happily go to lunch even when there's a mile long queue. I understand people being slow but this is beyond slow. even if the queue is short you'll be waiting more than 20+ minutes just to be seen. I have a Drop and Go account with Royal mail and even that doesn't save me from distress. I had dropped a parcel off on a Monday. Drop and go, Marked it as URGENT legit need it to be processed same day or next day at the latest. I told the staff member on site (the guy who sits on the far left with the magnifier) to do it either today or tomorrow morning early at the latest as its urgent, he told me it will be done. Now to my surprise these we're never done. Not for a entire week. I work weird hours so i had to BOOK A DAY OFF. TO GO INTO THE Post office to collect my parcels to go to a different post office in London for better service. What the heck? Can Royal mail not staff at least 3 people in the store. Ive been travelling further out to find a different post office close to my house because this one sucks. And i wish it didn't. Also ive had 2 parcels lost in the post office and told i should claim even though the tracking still says its waiting to be collected from the post office.
- SVSabina Villa-AbrilleJan 10, 20221.0Every single time I go to the post office on staines High St there's never any staff with long queues being manages by one staff member. Very disappointing and inconvenient...
- FTFozley TopadarJul 6, 20211.0After spending 20 minutes in the queue with 12 others, a lady asked the staff member if anyone else was available but fornsome reason everyone has taken the lunch at the same in the back office, a bit of common sense at lunch time it will be a busy period Ending up driving to ashford and had my letter posted which was probably quicker then waiting in there for staff
Frequently Asked Questions About Staines Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What cash withdrawal limits apply at Staines Post Office?
The amount you can withdraw depends on your bank's withdrawal limits. Please check with your bank for details.
Does Staines Post Office charge fees for cash withdrawals?
No, the Post Office does not charge fees for cash withdrawals; however, your bank may charge. Please check with your bank.
How can I deposit a cheque at Staines Post Office?
Bring the cheque, a completed deposit slip from your bank if applicable, and a cheque deposit envelope. Hand over the sealed envelope at the Post Office to receive a receipt.
Why might my change request be refused at Staines Post Office?
If you are not signed up for the Change Giving service or are using a branch other than your nominated one, the branch may refuse change depending on availability. Contact your bank for more info.
What is the Change Giving service at Staines Post Office?
It's a service for business banking customers to exchange cash for coins at selected Post Office branches in partnership with certain banks.
What payment options does Staines Post Office accept?
They accept American Express, Android Pay, Apple Pay, Cash, Maestro, MasterCard, and Visa.
Is Staines Post Office currently open?
Staines Post Office is currently closed and does not have regular opening hours listed.
Where is Staines Post Office located?
It is located at 49-51 High Street, Staines-upon-Thames, Surrey, TW18 4QR, United Kingdom.
Are there other Post Office or currency exchange locations near Staines Post Office?
Yes, nearby places include Post Office Travel Money, Stanwell Post Office, and another nearby Post Office offering currency exchange and shipping services.
What nearby shops and services can I visit near Staines Post Office?
Near Staines Post Office, you can visit Tech and Vape for mobile needs, Quiz Clothing and Wallis Fashion Group for clothing, Snappy Snaps for photography, plus various cafes and restaurants like Nostrano Lounge and Caffè Nero.
How can nearby transportation hubs help me reach Staines Post Office?
While specific transport stations aren't listed, Staines Post Office's central location on High Street makes it accessible from local transport and nearby amenities like Santander bank and Debenhams department store.
Brand Certified Facts from Staines Post Office
This information is certified by Staines Post Office and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified August 16, 2026Yext Knowledge Graph
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