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Kew Garden Post Office

1.5
(265 reviews)

Business Details

4 Royal Parade, Richmond, SRY
TW9 3QD, United Kingdom
+44 2089 403700
https://www.postoffice.co.uk/branch-finder/

About

Post OfficeBankBusiness Banking Services

Location

Kew Garden Post Office
4 Royal Parade, Richmond, SRY
TW9 3QD, United Kingdom

Hours

MondayClosed
TuesdayClosed
WednesdayClosed
ThursdayClosed
FridayClosed
SaturdayClosed
SundayClosed

Products & Services

1 list · 7 items

Royal Mail

7 items

📩Royal Mail UK 2nd class delivery
Send a letter from 75p and a small parcel from ÂŁ3.49

Guaranteed delivery by 9am Track & Trace – follow your item from sending to receiving Signature on delivery – check it online after 10 minutes Guaranteed Saturday delivery for an additional fee Refund if your item isn’t there on time Up to £50 compensation included for delivery by 9am Optional consequential loss cover up to £10,000

Guaranteed delivery by 1pm Track & Trace – follow your item from sending to receiving Signature on delivery – check it online after 10 minutes Guaranteed Saturday delivery for an additional fee Refund if your item isn’t there on time Up to £750 compensation included for delivery by 1pm Optional consequential loss cover up to £10,000

Track & Trace – follow your item from sending to receiving Includes loss or damage cover up to £200 Option to buy additional cover up to £2,500 Send individual parcels up to 30kg 100% refund if your item is not delivered on time for express9, 10 and AM services, 50% refund for express24 Capture photo on delivery and available to see on request

Reviews

1.5
265 reviews
5 stars
23
4 stars
7
3 stars
4
2 stars
3
1 star
228
  • EM
    erick martinez
    Oct 24, 2025
    1.0
    The service is disastrous. I had a package smaller than the required measurements, and the person in charge didn't want to accept it. He measured it and refused to accept that the package was in order.
  • AJ
    Ash J
    Jul 27, 2023
    1.0
    Absolutely unprofessional and unhelpful place to send your parcels, advise to go somewhere else
  • LM
    L M
    Jan 31, 2022
    1.0
    Really rude and grumpy, unhelpful, minimal effort to help customers. They print out the stickers and make you stick everything on yourself, take it to the back and put in the bag yourself. He had a huge go at me because I didn’t have a mask with me and refused to serve me (bearing in mind it’s no longer government requirement). So I went back to the car to get it and I had to remove it to do Face ID to make payment - he said I needed to keep the mask on and I reminded him it isn’t a legal requirement any more so he said ‘I don’t care what the legal says (!) it’s my business I do what I want’ I told him I would make a complaint and he said ‘go on then’! So I have, to post office. Can’t believe how many 1* reviews this place has! Going elsewhere in future. Grumpy so and so.
  • SO
    Samantha Ornelas
    Jun 11, 2020
    1.0
    Absolutely horrible service! This post office doesn't even deserve one star! Unfortunately, I went a few times to this post office because its the closest and always the gentleman behind the counter is incredibly rude and aggressive. He is never helpful, there is always some kind of issue with the parcels and he constantly sends everybody to richmond. Don't even waste your time going there!
  • MM
    Matt
    Sep 8, 2017
    5.0
    I've always had a great experience here. Good selection of stationary. The family who run the business are lovely. The postmaster is very helpful and very funny. They don't accept card at the shop counter but I could withdraw cash from the post office counter easily. There are lots of negative reviews here but I guess there are always those who like to rant. Nice to have a local post office đŸ‘đŸ»

Frequently Asked Questions About Kew Garden Post Office

How much cash can I withdraw at a Post Office counter?

The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.

Do I get charged for making cash withdrawals at Post Office?

No charges are taken at the counter however some banks may charge. For details, please check directly with your own bank.

Brand Certified Facts from Kew Garden Post Office

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Certified October 04, 2026Yext Knowledge Graph
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