Certified by Horley Road Post Office • Aug 16, 2026
About
Certified by Horley Road Post Office • Aug 16, 2026
Post OfficeBankBusiness Banking Services
With over 11,500 branches the Post Office is the biggest UK retail network, with more branches than all banks and building societies combined. The Post Office provides services central to peoples’ everyday lives; We offer the UK’s largest fee free cash withdrawal network through our 11,500 branches and over 2000 ATMs and 99% of UK bank customers can access their accounts at the Post Office. We provide financial services including savings, insurance, loans, mortgages and credit cards; Government services; telephony; foreign currency; travel insurance and mail services. Post Offices branches remain highly valued and trusted, and are the focal point of many communities.
Location
Certified by Horley Road Post Office • Aug 16, 2026
Guaranteed delivery by 9am
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to £50 compensation included for delivery by 9am
Optional consequential loss cover up to £10,000
Guaranteed delivery by 1pm
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to £750 compensation included for delivery by 1pm
Optional consequential loss cover up to £10,000
Track & Trace – follow your item from sending to receiving
Includes loss or damage cover up to £200
Option to buy additional cover up to £2,500
Send individual parcels up to 30kg
100% refund if your item is not delivered on time for express9, 10 and AM services, 50% refund for express24
Capture photo on delivery and available to see on request
Track the full delivery journey of your item
Includes loss or damage cover up to £150
Option to buy additional cover up to £2,500
Send individual parcels up to 30kg
25% refund if your item isn’t delivered on time
Capture photo on delivery and available to see on request
Drop off your pre-paid DPD parcel or return at this branch. Max 20kg
📦DPD Click & Collect
Collect items ordered online and delivered by DPD from this branch
Reviews
4.0
28 reviews
5 stars
20
4 stars
1
3 stars0
2 stars0
1 star
7
JJ
Joseph John
4 days ago
1.0
Very disappointing service at the Horley Road Costcutter Post Office. They regularly don’t have basic First Class or Second Class stamps in stock, which means I’m unable to post letters when I need to.
On another occasion, there was no internet connection, so the Post Office service was unavailable. They also offer an Amazon collection/returns service, but when I previously went to return an Amazon order, they didn’t have the required packaging/cover to process the return.
Overall, this has been a very frustrating and embarrassing experience. A Post Office should be able to provide these basic services reliably. Very disappointing service.
MW
Mike Willstrop
Aug 9, 2026
5.0
The cleanest, beautifully presented supermarket I have ever seen! A super friendly welcome, helpful service and prices that compete with the big stores. With easy parking it's a real find.
RR
Riz
Jul 17, 2026
1.0
Rude staff member
GM
george morgan
Jul 2, 2026
5.0
Lovely staff, great service
BW
Blake Williams
Jun 18, 2026
5.0
Sol and yash are lovely! Well run store and great customer service 🙏
Frequently Asked Questions About Horley Road Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What are the opening hours of Horley Road Post Office?
Horley Road Post Office is open Monday to Friday from 7:30 AM to 6:00 PM and on Saturdays from 7:30 AM to 3:00 PM. It is closed on Sundays.
Can I withdraw cash at Horley Road Post Office without fees?
Yes, there are no charges for withdrawing cash at the Post Office counter; however, your bank may charge you. Please check with your bank for details.
What payment methods are accepted at Horley Road Post Office?
Horley Road Post Office accepts American Express, Android Pay, Apple Pay, cash, Maestro, Mastercard, and Visa.
Does Horley Road Post Office offer in-store pickup services?
Yes, Horley Road Post Office offers in-store pickup services.
How do I deposit a cheque at Horley Road Post Office?
To deposit a cheque, bring the cheque, a completed deposit slip from your bank if applicable, and a cheque deposit envelope to the Post Office. Hand over the sealed envelope to receive a receipt. Contact your bank for deposit slips as these are not held at the Post Office.
What is the Change Giving service at Horley Road Post Office?
The Change Giving service allows business banking customers to exchange cash for coins at the Post Office with selected banks. If you're not signed up, contact your bank for details.
Is there a coffee shop near Horley Road Post Office where I can wait?
Yes, Costa Express and Costa Coffee are nearby coffee shops where you can enjoy a drink while waiting.
Where can I get a haircut near Horley Road Post Office?
Nearby hair and beauty salons include Sarah Marcs Hairstylist, Sarah Marcs, and Neil Barbers, all conveniently located close to the Post Office.
Are there dining options near Horley Road Post Office for a meal before or after my visit?
Yes, nearby dining options include Phoenix's Chinese restaurant, Albert's Fish Bar, McDonald’s, and McDonald's Drive Thru at Salfords.
How can I reach Horley Road Post Office using local taxi or bus services?
Local taxi services such as Airport Taxi UK, Gatwick Airport Taxi, and Jewel Cars Gatwick Ltd. provide transportation options nearby.
Brand Certified Facts from Horley Road Post Office
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