Certified by Horley Road Post Office • Jun 21, 2026
About
Certified by Horley Road Post Office • Jun 21, 2026
Post OfficeBankBusiness Banking Services
With over 11,500 branches the Post Office is the biggest UK retail network, with more branches than all banks and building societies combined. The Post Office provides services central to peoples’ everyday lives; We offer the UK’s largest fee free cash withdrawal network through our 11,500 branches and over 2000 ATMs and 99% of UK bank customers can access their accounts at the Post Office. We provide financial services including savings, insurance, loans, mortgages and credit cards; Government services; telephony; foreign currency; travel insurance and mail services. Post Offices branches remain highly valued and trusted, and are the focal point of many communities.
Location
Certified by Horley Road Post Office • Jun 21, 2026
Guaranteed delivery by 9am
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to £50 compensation included for delivery by 9am
Optional consequential loss cover up to £10,000
Guaranteed delivery by 1pm
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to £750 compensation included for delivery by 1pm
Optional consequential loss cover up to £10,000
Track & Trace – follow your item from sending to receiving
Includes loss or damage cover up to £200
Option to buy additional cover up to £2,500
Send individual parcels up to 30kg
100% refund if your item is not delivered on time for express9, 10 and AM services, 50% refund for express24
Capture photo on delivery and available to see on request
Track the full delivery journey of your item
Includes loss or damage cover up to £150
Option to buy additional cover up to £2,500
Send individual parcels up to 30kg
25% refund if your item isn’t delivered on time
Capture photo on delivery and available to see on request
Drop off your pre-paid DPD parcel or return at this branch. Max 20kg
📦DPD Click & Collect
Collect items ordered online and delivered by DPD from this branch
Reviews
4.1
24 reviews
5 stars
18
4 stars
1
3 stars0
2 stars0
1 star
5
BW
Blake Williams
Jun 18, 2026
5.0
Sol and yash are lovely! Well run store and great customer service 🙏
DA
Del Aram
Jun 15, 2026
5.0
Always helpful and so friendly :)
EA
Ellie Andrews
May 19, 2026
1.0
I had a terrible experience at the post office here this morning. The opening hours on Google and even of the royal mail website for this shop are apparently incorrect. I had to send a parcel quickly before work checking online for opening times and when I get there the lady informed me that the post office part opens at 9, it was around 8am. When I said that it should really be changed online and after the lady telling me I was not the first person to say it, she absolute lost the plot, raising her voice and saying she has a PhD and she's not stupid and that she's she's just there to help out. If the person this is regarding is reading this, please know that thinking you are stupid did not enter my head at any point. Also no one is judging you for where you are working and regardless of having a PhD you should still treat people with respect, especially since I was not even getting angry or raising my voice. When I went to different post office the gentleman was shocked about what had happened and said that all it is is an app and they just scan the QR for the royal mail parcel and he reckons this lady just didn't want to take the parcel for what ever reason.
I will be complaining to Royal mail.
SR
Sebastian Richmond
Apr 2, 2026
5.0
Amazing customer service, Sol was very helpful and knowledgable I am very grateful. I found all the staff very friendly and excellent with children, my son was smiling after the visit. Thank you, I will be back soon.
Frequently Asked Questions About Horley Road Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What are the opening hours of Horley Road Post Office?
Horley Road Post Office is open Monday to Friday from 7:30 AM to 6:00 PM and on Saturdays from 7:30 AM to 3:00 PM. It is closed on Sundays.
Can I withdraw cash at Horley Road Post Office without fees?
Yes, there are no charges for withdrawing cash at the Post Office counter; however, your bank may charge you. Please check with your bank for details.
What payment methods are accepted at Horley Road Post Office?
Horley Road Post Office accepts American Express, Android Pay, Apple Pay, cash, Maestro, Mastercard, and Visa.
Does Horley Road Post Office offer in-store pickup services?
Yes, Horley Road Post Office offers in-store pickup services.
How do I deposit a cheque at Horley Road Post Office?
To deposit a cheque, bring the cheque, a completed deposit slip from your bank if applicable, and a cheque deposit envelope to the Post Office. Hand over the sealed envelope to receive a receipt. Contact your bank for deposit slips as these are not held at the Post Office.
What is the Change Giving service at Horley Road Post Office?
The Change Giving service allows business banking customers to exchange cash for coins at the Post Office with selected banks. If you're not signed up, contact your bank for details.
Is there a coffee shop near Horley Road Post Office where I can wait?
Yes, Costa Express and Costa Coffee are nearby coffee shops where you can enjoy a drink while waiting.
Where can I get a haircut near Horley Road Post Office?
Nearby hair and beauty salons include Sarah Marcs Hairstylist, Sarah Marcs, and Neil Barbers, all conveniently located close to the Post Office.
Are there dining options near Horley Road Post Office for a meal before or after my visit?
Yes, nearby dining options include Phoenix's Chinese restaurant, Albert's Fish Bar, McDonald’s, and McDonald's Drive Thru at Salfords.
How can I reach Horley Road Post Office using local taxi or bus services?
Local taxi services such as Airport Taxi UK, Gatwick Airport Taxi, and Jewel Cars Gatwick Ltd. provide transportation options nearby.
Brand Certified Facts from Horley Road Post Office
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Certified June 21, 2026Yext Knowledge Graph
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