Guaranteed delivery by 9am
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to ÂŁ50 compensation included for delivery by 9am
Optional consequential loss cover up to ÂŁ10,000
Guaranteed delivery by 1pm
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to ÂŁ750 compensation included for delivery by 1pm
Optional consequential loss cover up to ÂŁ10,000
Track & Trace – follow your item from sending to receiving
Includes loss or damage cover up to ÂŁ200
Option to buy additional cover up to ÂŁ2,500
Send individual parcels up to 30kg
100% refund if your item is not delivered on time for express9, 10 and AM services, 50% refund for express24
Capture photo on delivery and available to see on request
Track the full delivery journey of your item
Includes loss or damage cover up to ÂŁ150
Option to buy additional cover up to ÂŁ2,500
Send individual parcels up to 30kg
25% refund if your item isn’t delivered on time
Capture photo on delivery and available to see on request
Frequently Asked Questions About Ockley Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What are the opening hours of Ockley Post Office?
Ockley Post Office is open on Wednesdays from 9:00 AM to 10:30 AM and closed on other days of the week.
What payment options does Ockley Post Office accept?
The Post Office accepts American Express, Android Pay, Apple Pay, Cash, Maestro, MasterCard, and Visa.
How can I withdraw cash at Ockley Post Office?
Cash withdrawal limits depend on your bank account. No charges are made by the Post Office, but your bank may charge. Contact your bank for specific limits and charges.
Can I deposit a cheque at Ockley Post Office?
Yes, you can deposit a cheque by bringing it along with a completed deposit slip and a cheque deposit envelope for your bank. The Post Office will provide a receipt for your deposit.
What is the Change Giving service at Ockley Post Office?
Change Giving service allows business banking customers to exchange cash for coins at the Post Office with selected banks. You may need to sign up with your bank to use this service.
How do I know if my Post Office refused to issue change due to Change Giving service?
If you are not registered for Change Giving or using a branch other than your nominated one, you may be refused change. Contact your bank for service details and registration.
Is in-store pickup available at Ockley Post Office?
Yes, Ockley Post Office offers in-store pickup service.
What nearby places can I visit before or after going to Ockley Post Office?
Nearby you can visit Ockley Cricket Club for sports and recreation, enjoy a meal or drink at The Cricketers Arms - Ockley pub, or relax at Beauty and The Rest beauty salon.
Are there any nearby schools close to Ockley Post Office?
Yes, Scott-Broadwood C of E Infant School is close to Ockley Post Office, which could be convenient if you need services while attending school activities.
How can nearby public services help me when visiting Ockley Post Office?
Ockley Village and Ockley Village Hall are nearby public service locations where you can access local government services and facilities, potentially complementing your visit to the Post Office.
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