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Mitcham Road Post Office

2.9
(116 reviews)

Business Details

234A Mitcham Road, Croydon, SRY
CR0 3JL, United Kingdom
+44 2086 897772

About

Post OfficeBankBusiness Banking Services
Mitcham Road Post Office is your one-stop shop for mail and parcels, travel money, identity services and banking. We offer multi-carrier parcel and mail services with Evri and Royal Mail. In branch you'll also find bill payments and top-ups, document certification and identity verification, banking and financial services, money transfer services and travel insurance.

Location

Mitcham Road Post Office
234A Mitcham Road, Croydon, SRY
CR0 3JL, United Kingdom

Hours

Monday8:30 AM - 5:30 PM
Tuesday8:30 AM - 5:30 PM
Wednesday9:00 AM - 5:30 PM
Thursday9:00 AM - 5:30 PM
Friday9:00 AM - 5:30 PM
Saturday8:30 AM - 1:00 PM
SundayClosed

Products & Services

1 list · 7 items

Royal Mail

7 items

📦Royal Mail UK 2nd class delivery
Send a letter from 75p and a small parcel from £3.49

Guaranteed delivery by 9am Track & Trace – follow your item from sending to receiving Signature on delivery – check it online after 10 minutes Guaranteed Saturday delivery for an additional fee Refund if your item isn’t there on time Up to £50 compensation included for delivery by 9am Optional consequential loss cover up to £10,000

Guaranteed delivery by 1pm Track & Trace – follow your item from sending to receiving Signature on delivery – check it online after 10 minutes Guaranteed Saturday delivery for an additional fee Refund if your item isn’t there on time Up to £750 compensation included for delivery by 1pm Optional consequential loss cover up to £10,000

Track & Trace – follow your item from sending to receiving Includes loss or damage cover up to £200 Option to buy additional cover up to £2,500 Send individual parcels up to 30kg 100% refund if your item is not delivered on time for express9, 10 and AM services, 50% refund for express24 Capture photo on delivery and available to see on request

Reviews

2.9
116 reviews
5 stars
49
4 stars
5
3 stars
2
2 stars
5
1 star
55
  • NN
    Niki
    Sep 14, 2026
    5.0
    I always come to this post office even though it is not my local one simply because of the staff. They are always polite, especially Mrs Kokila, she is super helpful and kind. She always tries her best to assist and explain what needs to be done. A big Thank you to all the staff here fo providing a 5 star service to our community.
  • NT
    Nina Tondys
    Aug 26, 2026
    1.0
    Rude, unprofessional, lazy and useless staff! This is the worst Post Office I have ever been to. Every time I’m there, there is an issue! Extremely rude man and lazy woman working there. The man once told me off for having a sip of coffee from my travel cup as there is a “no drinks” policy. Ok, fine (ridiculous but fine), but he started arguing when I asked for a reason for such a request. Next time, they lost my Evri parcel, despite confirmation from Evri that the parcel was ready to collect. I had to make a claim. Last week, I went to collect another Evri parcel and the woman checked a few packages on one of the shelves and said it wasn’t there, shrugging her shoulders. Luckily, I insisted, as she had only checked one shelf out of four! How can you not be bothered to check properly? It’s easier to say it’s not there and that’s it! I finally got my parcel, and there is one more I need to collect. I’m already dreading going there as I’m sure it will be “missing” again. It honestly makes me wonder whether they are actually stealing them! This will be the last time I use this Post Office. Even if I have to travel to the next available one, I will do it.
  • AA
    afroze ahmed
    Aug 1, 2026
    5.0
    Raj and team work hard it’s a stressful job but hey they are doing their best
  • EF
    Esther F
    Jul 17, 2026
    2.0
    They're not serious
  • FF
    FairyDust
    Jun 6, 2026
    1.0
    The man here is extremely rude and not in anyway helpful. He has poor communication skills and poor customer service skills. He is a terrible representative of Royal Mail.

Frequently Asked Questions About Mitcham Road Post Office

How much cash can I withdraw at a Post Office counter?

The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.

Do I get charged for making cash withdrawals at Post Office?

No charges are taken at the counter however some banks may charge. For details, please check directly with your own bank.

Brand Certified Facts from Mitcham Road Post Office

This information is certified by Mitcham Road Post Office and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified October 04, 2026Yext Knowledge Graph
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