Guaranteed delivery by 9am
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to ÂŁ50 compensation included for delivery by 9am
Optional consequential loss cover up to ÂŁ10,000
Guaranteed delivery by 1pm
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to ÂŁ750 compensation included for delivery by 1pm
Optional consequential loss cover up to ÂŁ10,000
Track & Trace – follow your item from sending to receiving
Includes loss or damage cover up to ÂŁ200
Option to buy additional cover up to ÂŁ2,500
Send individual parcels up to 30kg
100% refund if your item is not delivered on time for express9, 10 and AM services, 50% refund for express24
Capture photo on delivery and available to see on request
Track the full delivery journey of your item
Includes loss or damage cover up to ÂŁ150
Option to buy additional cover up to ÂŁ2,500
Send individual parcels up to 30kg
25% refund if your item isn’t delivered on time
Capture photo on delivery and available to see on request
Entry Doors are too narrow, unable to go inside the shop with a wheelchair or a bigger pushchair.
OM
Ola Mazurek
Dec 15, 2022
1.0
Rude and inefficient
EA
Ei Amthu
Jul 16, 2021
1.0
I arrived at the post office between around 14:20 today (16/07/2021) to post 15 packages. The staff at the post office counter said "Why too many? Have you paid?" I said I haven't and that's what I am doing now. He said "I can't take 15." I asked why and he said "Takes too long. I can't let other people wait". I was the only customer at the counter. CCTV between 14:20 and 14:30 will confirm that. I said I'll just go to another branch and left. The staff was roughly 40 years old Asian man. Not only he wasn't doing the job he was employed to do, he was extremely rude and unprofessional. This wasn't the only time I was treated this way at this branch. Unless you are white British, you're treated differently at this branch. Absolutely disgusting!
Frequently Asked Questions About Crossways Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What are the cash withdrawal limits at Crossways Post Office?
The cash withdrawal amount depends on the limits set by your bank account. Please contact your bank for specific information.
Are there any fees for withdrawing cash at Crossways Post Office?
No charges are taken at the Post Office counter; however, some banks may charge fees. Please check with your bank.
How can I deposit a cheque at Crossways Post Office?
Bring the cheque, a completed deposit slip from your bank if needed, and a cheque deposit envelope to the branch. Hand over the sealed envelope to get a receipt.
What is the Post Office Change Giving service available at Crossways Post Office?
Business banking customers can exchange cash for coins using the Change Giving and Change Giving “Lite” services with selected banks at the Post Office.
Why might I be refused change at Crossways Post Office?
You may be refused change if you're not signed up for the Change Giving service or if your nominated branch doesn't have enough change. Contact your bank for details.
What payment methods does Crossways Post Office accept?
They accept American Express, Android Pay, Apple Pay, Cash, Maestro, MasterCard, and Visa.
Is Crossways Post Office currently open?
The Crossways Post Office is currently closed and not operating on any day of the week.
How can customers reach Crossways Post Office by public transit or nearby landmarks?
Customers can find Crossways Post Office at 3 The Forestdale Centre near Morrisons Daily and Co-op supermarkets in Croydon. These nearby stores make it easy to locate the Post Office when shopping in the Forestdale Shopping Centre area.
What nearby amenities can I visit before or after my trip to Crossways Post Office?
Nearby you can visit Forestdale Shopping Centre for a variety of shops, grab a coffee at Costa Express, or enjoy a meal at McDermott's Fish and Chips or Planet Spice Indian Restaurant.
Are there any convenience stores near Crossways Post Office for quick shopping?
Yes, McColl's and Morrisons Daily supermarkets are close by for convenience shopping, along with a Co-op store for groceries and essentials.
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