Certified by Central Parade Post Office • Aug 16, 2026
About
Certified by Central Parade Post Office • Aug 16, 2026
Post OfficeBankBusiness Banking Services
Central Parade Post Office is your one-stop shop for mail and parcels, travel money, identity services and banking. We offer multi-carrier parcel and mail services with Evri, DPD and Royal Mail. In branch you'll also find bill payments and top-ups, passport applications (Check & Send), document certification and identity verification, money transfer services and travel insurance.
Location
Certified by Central Parade Post Office • Aug 16, 2026
Guaranteed delivery by 9am
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to £50 compensation included for delivery by 9am
Optional consequential loss cover up to £10,000
Guaranteed delivery by 1pm
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to £750 compensation included for delivery by 1pm
Optional consequential loss cover up to £10,000
Track & Trace – follow your item from sending to receiving
Includes loss or damage cover up to £200
Option to buy additional cover up to £2,500
Send individual parcels up to 30kg
100% refund if your item is not delivered on time for express9, 10 and AM services, 50% refund for express24
Capture photo on delivery and available to see on request
Track the full delivery journey of your item
Includes loss or damage cover up to £150
Option to buy additional cover up to £2,500
Send individual parcels up to 30kg
25% refund if your item isn’t delivered on time
Capture photo on delivery and available to see on request
Drop off your pre-paid DPD parcel or return at this branch. Max 20kg
📦DPD Click & Collect
Collect items ordered online and delivered by DPD from this branch
Reviews
1.9
53 reviews
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39
SS
ShadoPsy
Jul 20, 2026
1.0
I’ve given many chances to this post office because I always like to give the benefit of the doubt. However, it has come to the point where I will leave this review. The team that work there are always the same and in todays experience of complete and utter rudeness was a man wearing glasses, I would in his 40’s.
There was a queue in there as always which is very understandable. I waited patiently until he was ready to serve me. Once it was my turn to be served, the man had a very unprofessional and rude tone of voice. I did not have a document with me and instead of helping me understand what paper that was, he just looked and sounded so fed up and annoyed. I appreciate that he may have had a long day but I was never rude. I did my part as a customer whilst he failed with his customer service.
Honestly if you can find yourself another post office, I would highly recommend you going there.
BB
Blaise Byerley (blaise)
Jul 3, 2026
5.0
They aren’t overly smiley or friendly sometimes but they genuinely have to deal with so much negativity and rudeness. It’s also not an amazing job. Either way, the man at the counter is very nice and the lady is as well.
ME
miki eyo
Jun 18, 2026
1.0
I visited the post office to return a package and was disappointed by the service I received. The staff member who assisted me was rude and unhelpful. When I asked for information, he responded with “I don’t know” and made no effort to assist me further. His manner was unprofessional and discourteous. I would appreciate it if this matter could be addressed to ensure better customer service in the future.
HA
Hayla Adam
May 19, 2026
1.0
staff are incredibly rude and unwelcoming, don’t let it affect your energy
AM
Angela m
May 18, 2026
3.0
I generally only go to the post office when I have to return something
Frequently Asked Questions About Central Parade Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What are the opening hours of Central Parade Post Office?
Central Parade Post Office is open Monday to Saturday from 9:00 AM to 5:30 PM and is closed on Sundays.
What cash withdrawal limits apply at the Post Office counter?
The cash withdrawal limit depends on the limits set by your bank for your account. Please contact your bank directly for specific information.
Are there any charges for making cash withdrawals at Central Parade Post Office?
No charges are applied at the Post Office counter, but some banks may charge their own fees. Please check with your bank for details.
How can I deposit a cheque at Central Parade Post Office?
Bring your cheque, a completed deposit slip from your bank, and a cheque deposit envelope. Hand the sealed envelope to the Post Office for processing and keep the receipt provided.
What is the Change Giving service at Central Parade Post Office?
It's a service for business banking customers to exchange cash for coins regularly, available with selected banks at the Post Office.
What payment options are accepted at Central Parade Post Office?
Payments can be made using American Express, Android Pay, Apple Pay, Cash, Maestro, MasterCard, and Visa.
Does Central Parade Post Office offer pickup services?
Yes, Central Parade Post Office offers an in-store pickup service.
Which nearby place can I visit for currency exchange close to Central Parade Post Office?
You can visit Post Office Travel Money nearby for currency exchange services.
Are there food options near Central Parade Post Office if I want to grab a quick bite?
Yes, nearby options include Hilltop Cafe for coffee and snacks, Domino's Pizza New Addington for pizza, and Greggs for bakery items.
Where can I find an ATM near Central Parade Post Office for quick cash withdrawals?
An ATM operated by the Post Office itself is conveniently located nearby Central Parade Post Office.
Brand Certified Facts from Central Parade Post Office
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Certified August 16, 2026Yext Knowledge Graph
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