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Addiscombe Exchange Post Office

1.9
(78 reviews)

Business Details

311-313 Lower Addiscombe Road, Croydon, SRY
CR0 6RF, United Kingdom
+44 3457 223344

About

Post OfficeBankBusiness Banking Services

Location

Addiscombe Exchange Post Office
311-313 Lower Addiscombe Road, Croydon, SRY
CR0 6RF, United Kingdom

Hours

Monday9:00 AM - 5:30 PM
Tuesday9:00 AM - 5:30 PM
Wednesday9:00 AM - 5:30 PM
Thursday9:00 AM - 5:30 PM
Friday9:00 AM - 5:30 PM
Saturday9:00 AM - 5:30 PM
SundayClosed

Products & Services

1 list · 7 items

Royal Mail

7 items

📦Royal Mail UK 2nd class delivery
Send a letter from 75p and a small parcel from £3.49

Guaranteed delivery by 9am Track & Trace – follow your item from sending to receiving Signature on delivery – check it online after 10 minutes Guaranteed Saturday delivery for an additional fee Refund if your item isn’t there on time Up to £50 compensation included for delivery by 9am Optional consequential loss cover up to £10,000

Guaranteed delivery by 1pm Track & Trace – follow your item from sending to receiving Signature on delivery – check it online after 10 minutes Guaranteed Saturday delivery for an additional fee Refund if your item isn’t there on time Up to £750 compensation included for delivery by 1pm Optional consequential loss cover up to £10,000

Track & Trace – follow your item from sending to receiving Includes loss or damage cover up to £200 Option to buy additional cover up to £2,500 Send individual parcels up to 30kg 100% refund if your item is not delivered on time for express9, 10 and AM services, 50% refund for express24 Capture photo on delivery and available to see on request

Reviews

1.9
78 reviews
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54
  • HA
    Helder Amorim
    Sep 15, 2026
    1.0
    Avoid this place staff is limited to 1 person definitely a budget post office where waiting 35 minutes seems to be the normal waiting time. There's no option for a fast drop off even for Amazon hub or QR code returns.
  • RC
    ruth chrystie
    Sep 1, 2026
    1.0
    I have tried to return my parcel twice this week. First time the cashier said she was shut for the day. That she’d ‘had enough as they don’t staff the counter properly’ (despite it being 1 hour 15 minutes before the official closing time). Second time they had ‘run out of stationary for Amazon parcels’ so could not return. Looking at other reviews these are both quite normal occurrences.
  • AS
    Aisha Siddiqi
    Aug 25, 2026
    1.0
    Appalling. I arrived within the opening hours only to be told by a very disgruntled staff member that she hasn’t had a break and has decided to close for a while. Whilst I can appreciate her circumstances, the business should have taken this into account for numerous people such as myself who managed to make it here in my 15 min break slot, after a week of trying to squeeze some time out of work!
  • WA
    William Afrifa
    Aug 11, 2026
    5.0
    Amazing! So nice wonderful Post Office 😁😁
  • EJ
    E Jay
    Aug 8, 2026
    1.0
    I am extremely disappointed with the lack of accountability and customer service. The staff are extremely rude and ignorant. I am baffled that their head office has not taken action despite of all these reviews. This post office is definitely NOT recommended for posting any valuable items. It seems to get lost somewhere along the way before even reaching the relevant mail service. Furthermore, despite accepting packages with tracking services, the post office takes no responsibility. The tracking system clearly shows the package was dropped off but never received by DPD. Apparently, as per the post office staff, once they issue a receipt their job is done and they don’t take any further responsibility even though they accepted the package themselves. What a joke! Go to this post office only if it’s your last resort otherwise it’s not worth the time and risk.

Frequently Asked Questions About Addiscombe Exchange Post Office

How much cash can I withdraw at a Post Office counter?

The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.

Do I get charged for making cash withdrawals at Post Office?

No charges are taken at the counter however some banks may charge. For details, please check directly with your own bank.

Brand Certified Facts from Addiscombe Exchange Post Office

This information is certified by Addiscombe Exchange Post Office and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified October 04, 2026Yext Knowledge Graph
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