Guaranteed delivery by 9am
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to £50 compensation included for delivery by 9am
Optional consequential loss cover up to £10,000
Guaranteed delivery by 1pm
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to £750 compensation included for delivery by 1pm
Optional consequential loss cover up to £10,000
Track & Trace – follow your item from sending to receiving
Includes loss or damage cover up to £200
Option to buy additional cover up to £2,500
Send individual parcels up to 30kg
100% refund if your item is not delivered on time for express9, 10 and AM services, 50% refund for express24
Capture photo on delivery and available to see on request
Track the full delivery journey of your item
Includes loss or damage cover up to £150
Option to buy additional cover up to £2,500
Send individual parcels up to 30kg
25% refund if your item isn’t delivered on time
Capture photo on delivery and available to see on request
Drop off your pre-paid DPD parcel or return at this branch. Max 20kg
📦DPD Click & Collect
Collect items ordered online and delivered by DPD from this branch
Reviews
2.4
33 reviews
5 stars
8
4 stars
3
3 stars
2
2 stars
2
1 star
18
JT
Joe Thomas
Jun 8, 2026
2.0
Don't bother you will wait ages one person working useless
DL
Daria L
Jun 6, 2026
1.0
Don’t waste your time, they are never open. Completely useless
TP
Tim Price-Harries
Mar 29, 2026
1.0
Not open Saturday afternoons or Sundays
AG
Ashleigh Guerin
Mar 20, 2026
1.0
The rudest possible woman in the post office. Ferocious. Older lady with black hair. Went online afterwards instead and found that she had also tried to overcharge me by £3 by assuming I wanted tracked with no option offered to choose how I send my package. Important to note that the shop staff are fabulous. She could certainly learn a few things about customer service from them.
HH
Holly Hitchcock
Mar 8, 2021
1.0
Never open when it says it should be. Numerous times I’ve driven up to post something and it’s been shut. When I’ve enquired, I was told it was quiet so they went home. In that case, please change your opening hours rather than waste people’s time.
Frequently Asked Questions About Old Coulsdon Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What are the Old Coulsdon Post Office's opening hours?
The Old Coulsdon Post Office is open from 6:00 AM to 10:00 PM Monday to Friday, and from 7:00 AM to 10:00 PM on Saturdays and Sundays.
Where is the Old Coulsdon Post Office located?
It is located at 3 The Parade, Coulsdon Road, Coulsdon, Surrey, CR5 1EH, United Kingdom.
What payment methods are accepted at Old Coulsdon Post Office?
The Post Office accepts American Express, Android Pay, Apple Pay, Cash, Maestro, Mastercard, and Visa.
Can I withdraw cash at the Old Coulsdon Post Office and are there any charges?
Yes, you can withdraw cash at the counter depending on your bank's withdrawal limits. There are no charges taken at the Post Office, but some banks may charge—please check directly with your bank.
How do I deposit a cheque at the Old Coulsdon Post Office?
Bring your cheque, a completed deposit slip from your bank if needed, and a cheque deposit envelope for your bank (available at most Post Offices or from your bank). Hand over your sealed envelope to receive a receipt.
What is the Change Giving service at the Old Coulsdon Post Office?
If you're a business banking customer, you can exchange cash for coins at the Post Office with selected banks using the Change Giving and Change Giving “Lite” services.
Is in-store pickup available at Old Coulsdon Post Office?
Yes, the Post Office offers in-store pickup services.
What nearby convenience stores can I visit when at Old Coulsdon Post Office?
McColl's is a nearby convenience store and supermarket which also has ATMs, making it convenient for additional shopping or banking needs.
Are there nearby courier services around Old Coulsdon Post Office?
Yes, nearby courier options include Hermes ParcelShop and Evri ParcelShop which provide professional shipping and delivery services.
What nearby places can I visit for a meal or coffee before or after visiting the Post Office?
You can visit Whyatts Coffee Shop, Danny's fish & chips, Curry Leaf Coulsdon (Indian restaurant), The Tudor Rose pub, or The Aycorn Shoppe for dining and cafe experiences near the Old Coulsdon Post Office.
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