Coulsdon Post Office is your one-stop shop for mail and parcels, travel money, identity services and banking. We offer multi-carrier parcel and mail services with Evri, DPD and Royal Mail. In branch you'll also find bill payments and top-ups, passport applications (Check & Send), document certification and identity verification, banking and financial services, money transfer services and travel insurance.
Guaranteed delivery by 9am
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to £50 compensation included for delivery by 9am
Optional consequential loss cover up to £10,000
Guaranteed delivery by 1pm
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to £750 compensation included for delivery by 1pm
Optional consequential loss cover up to £10,000
Track & Trace – follow your item from sending to receiving
Includes loss or damage cover up to £200
Option to buy additional cover up to £2,500
Send individual parcels up to 30kg
100% refund if your item is not delivered on time for express9, 10 and AM services, 50% refund for express24
Capture photo on delivery and available to see on request
Track the full delivery journey of your item
Includes loss or damage cover up to £150
Option to buy additional cover up to £2,500
Send individual parcels up to 30kg
25% refund if your item isn’t delivered on time
Capture photo on delivery and available to see on request
Drop off your pre-paid DPD parcel or return at this branch. Max 20kg
📦DPD Click & Collect
Collect items ordered online and delivered by DPD from this branch
Reviews
3.8
75 reviews
5 stars
50
4 stars
2
3 stars1
2 stars
4
1 star
18
JV
Jamie Vance
Apr 30, 2026
1.0
Incredibly rude service. From one member of staff. Seemed like she didn’t want to be there and serving me was an absolute inconvenience to her day.
CR
Customer Reviews
Apr 15, 2026
1.0
No stars would be better customer service is awful many members of staff no help what's soever elderly people waiting for euro booth apparently closed hundreds of pounds all over counter surly that should be done discreetly and not at the expense of customers time they are only prioritising returns so unorganised 6 police cars out there yesterday so no service again there alarm constantly going off all week residents getting a annoyed with this branch not surprised
RP
Rina Patel
Apr 9, 2026
5.0
Lovely staff here! Always so helpful. Nice peaceful post office
BS
Blazer Systems
Apr 7, 2026
5.0
Professional and courteous service at all times, and nice people too, Thank You !
Frequently Asked Questions About Coulsdon Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What are the opening hours of Coulsdon Post Office?
Coulsdon Post Office is open Monday to Friday from 9:00 AM to 5:30 PM, and on Saturdays from 9:00 AM to 1:00 PM. It is closed on Sundays.
Can I withdraw cash at Coulsdon Post Office, and are there any fees?
Yes, you can withdraw cash at Coulsdon Post Office. There are no charges at the counter, but some banks may charge fees. Please check with your bank for specific limits and fees.
How do I deposit a cheque at Coulsdon Post Office?
To deposit a cheque, bring the cheque, a completed deposit slip from your bank if applicable, and a cheque deposit envelope for your bank to the branch. Hand over the sealed envelope to receive a receipt.
What payment options are available at Coulsdon Post Office?
Payment options include American Express, Android Pay, Apple Pay, Cash, Maestro, MasterCard, and Visa.
Does Coulsdon Post Office offer any pickup or delivery services?
Yes, Coulsdon Post Office offers in-store pickup services.
What is the Post Office Change Giving service, and can I use it at Coulsdon Post Office?
The Change Giving service allows business banking customers to exchange cash for coins at selected Post Office branches, including Coulsdon Post Office, with participating banks.
Which nearby places can I visit before or after going to Coulsdon Post Office?
Nearby places include Post Office Travel Money for currency exchange, Italian Breaks travel agents, and WHSmith bookstore. You can conveniently handle travel money needs, holiday bookings, or shopping trips alongside your visit.
Are there nearby locations where I can transfer money other than the Post Office?
Yes, Western Union, a money transfer service, is located close to Coulsdon Post Office, providing another convenient option for sending money.
What local personal care or beauty services are close to Coulsdon Post Office?
Nearby beauty and personal care spots include Nadia Cooper beauty salon and SB Studio - Hair And Beauty, making it easy to combine errands for postal needs and personal care.
How can I contact Coulsdon Post Office for more information or assistance?
You can call Coulsdon Post Office at +44 208 660 4154 or visit their website at https://www.postoffice.co.uk/branch-finder/0620130/coulsdon.
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