Guaranteed delivery by 9am
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to ÂŁ50 compensation included for delivery by 9am
Optional consequential loss cover up to ÂŁ10,000
Guaranteed delivery by 1pm
Track & Trace – follow your item from sending to receiving
Signature on delivery – check it online after 10 minutes
Guaranteed Saturday delivery for an additional fee
Refund if your item isn’t there on time
Up to ÂŁ750 compensation included for delivery by 1pm
Optional consequential loss cover up to ÂŁ10,000
Track & Trace – follow your item from sending to receiving
Includes loss or damage cover up to ÂŁ200
Option to buy additional cover up to ÂŁ2,500
Send individual parcels up to 30kg
100% refund if your item is not delivered on time for express9, 10 and AM services, 50% refund for express24
Capture photo on delivery and available to see on request
Track the full delivery journey of your item
Includes loss or damage cover up to ÂŁ150
Option to buy additional cover up to ÂŁ2,500
Send individual parcels up to 30kg
25% refund if your item isn’t delivered on time
Capture photo on delivery and available to see on request
Drop off your pre-paid DPD parcel or return at this branch. Max 20kg
📦DPD Click & Collect
Collect items ordered online and delivered by DPD from this branch
Reviews
2.0
47 reviews
5 stars
8
4 stars
3
3 stars
2
2 stars0
1 star
34
HS
Helen Simcock
Jun 3, 2026
1.0
Just been to pick up package for the first time at this post office. Lady was surley and bad tempered practically threw parcel at me and slammed window shut. No please or Thankyou. Will make a point of not using this post office again rather travel 5 miles than go again.
MR
MD R.
Apr 18, 2026
1.0
Unprofessional and dismissive staff who are unwilling to help.
JJ
Jo Jo
Mar 26, 2026
1.0
Terrible and staff Nick parcels
PG
Paul Gray
May 7, 2025
5.0
Wonderful customer service every time I have used this post office, found Bala very helpful and efficient, he does not mess about, with a low tolerance of ignorant customers that I have witness to great bemusement at the stupidity of some customers who go here, but there are always a few.
Highly recommend.
Frequently Asked Questions About North Parade Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What are the opening hours of North Parade Post Office?
North Parade Post Office is open Monday to Saturday from 6:00 AM to 8:00 PM, and Sunday from 7:00 AM to 8:00 PM.
What payment options are accepted at North Parade Post Office?
The Post Office accepts American Express, Android Pay, Apple Pay, Cash, Maestro, MasterCard, and Visa.
Can I pick up items in store at North Parade Post Office?
Yes, in-store pickup service is available at North Parade Post Office.
How much cash can I withdraw at North Parade Post Office counter?
The amount you can withdraw depends on the withdrawal limits on your bank account. Please check with your bank directly for specific limits.
Are there any charges for making cash withdrawals at North Parade Post Office?
No charges are taken by the Post Office counter for cash withdrawals, but some banks may charge. Please confirm with your bank.
How do I deposit a cheque at North Parade Post Office?
Bring the cheque, a completed deposit slip from your bank if needed, and a cheque deposit envelope from your bank or Post Office. Hand over the sealed envelope at the counter and receive a receipt.
What is the Change Giving service offered at North Parade Post Office?
It's a service for business banking customers to exchange cash for coins at the Post Office with selected banks using Change Giving or Change Giving “Lite” services.
Which nearby coffee shops can I visit around North Parade Post Office?
You can visit Costa Coffee and Costa Express nearby for coffee and refreshments before or after your Post Office visit.
Where can I find nearby banking services close to North Parade Post Office?
Lloyds Bank and Western Union are nearby financial service locations where you can access additional banking services.
What nearby stores can I shop at when visiting North Parade Post Office?
Nearby shopping options include Sainsbury's supermarket, Martin's convenience store, and the Argos Chessington collection point inside Sainsbury's.
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